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Kimpton Surfcomber Hotel, an IHG Hotel

4.5-star property
1717 Collins Avenue, Miami Beach, FL 1-855-201-7819
3.8 out of 5
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See all 10 travelocity Reviews

"One valet. One bellman. They seemed overwhelmed. Was there for one nite. Told vaguely I could park on the street or somewhere in paid parking. I think ... " More

By a verified traveler on Wed 25 Nov 2020

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Hotel Description

4.5-star beachfront hotel near Miami Beach Marina

Beachside getaway

At this South Beach hotel, you'll be well placed to visit Collins Avenue Shopping Area and Miami Beach Boardwalk, both within a 5-minute walk. Lincoln Road Mall and Miami Beach Convention Center are also within half a mile (1 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and valet parking. You'll appreciate the 24-hour gym, poolside bar, and laundry facilities.

Free WiFi, flat-screen TVs

The 186 guestrooms boast modern comforts like flat-screen TVs with cable channels, along with free WiFi. Other amenities include minibars, room service, and Frette Italian sheets.

Room, 1 King Bed (Essential)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$140* Per night/room May 31 - Jun 1

Premium Room, 1 King Bed, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Double Beds, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Terrace, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Terrace, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Kimpton Surfcomber Hotel, an IHG Hotel ratings based on 10 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Kimpton Surfcomber Hotel, an IHG Hotel

Everyone (3) Couples (3) Family (1)
2 out of 5
Stayed 2 nights. Won't go back. All in we paid $425/night. The room was tiny and lacked natural light, making it a little depressing. The bathroom was a small as what you'd find in a low-end cruise ship cabin. I have stayed in Motel 6s with a much larger and much nicer room. I would have hated to see what the rooms looked like before they were refurbished. We also spent a night at the Faena which was less than 2x the price of the Surfcomber but the room at the Faena was 3x the size of (and 4x nicer than) the Surfcomber's. The Faena's resort fee was a little less than the Surfcomber's but included 2 beach chairs and an umbrella whereas the Surfcomber hit us with $22/day for an umbrella. The beach was nice but they blocked most of the sea views from the regular beach chairs with $150/day clam shell shelters. To our middle-aged ears, the music at the table area behind the pool was deafening. Fitness room was small but adequate. On the positive side, the room and common areas were clean, the staff was pleasant, the beach was lovely, and the location was good. It was nice being right on the beach.

Posted by on Jul 19, 2021

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Comment from Hotel Management

Aug 17, 2021 by Karl Mondesir

Thank you so much for your honesty and transparency, we truly appreciate your feedback. We are a smaller art-deco boutique hotel so our rooms aren't the most spacious. We've noted your review to the respective departments and we can assure you that management will be noting this feedback for the future. Despite the hiccups throughout your stay, we hope that you trust to join us back at the Surfcomber again soon!

3 out of 5
One valet. One bellman. They seemed overwhelmed. Was there for one nite. Told vaguely I could park on the street or somewhere in paid parking. I think they left the rental car just parked in front of the hotel all nite and charged for valet services. No coffee served until 8am in lobby. No inroom Coffee. Unless of course you ordered roomservice, I guess. They told me at 6am they had coffee makers and would send one up. It arrived about 9am as we were leaving for the airport. We had already went out and got coffee and breakfast. Two weeks prior we stayed in another South Beach Hotel. The difference in ammenities, services, staffing assistance etc was a world apart. This is a nice property but they need to fine tune some things.

Posted by on Nov 25, 2020

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Comment from Hotel Management

Nov 25, 2020 by Michelle

Thank you for your review. We appreciate your transparency and will note your review to our management team. Here at the Surfcomber we do everything we can to give each and every guest a 5 star experience if you ever get a chance, hopefully you will be able to give us another chance in the near future. - Michelle

4 out of 5
Nice beachfront hotel, quick walk to the beach. Rooms were small, but clean. Some staff were more friendly than others.

Posted by on Jan 17, 2020

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Comment from Hotel Management

Feb 16, 2020 by Michelle

Thank you for taking the time to write a review. We thank you for staying with us and hope that we see you again here at the Kimpton Surfcomber!

4 out of 5
The room was close to the outside so we were able to hear everything going on around us, however, it was great to hear the sounds of Miami. We thoroughly enjoyed the short walk to the beach and the fact that the resort fee included towels, chairs, and sunscreen. The staff was helpful and answered any questions we had. The room was clean and housekeeping came by multiple times a day to replace towels and pick up any trash. Overall it was a beautiful property with great amenities and I would definitely stay there again.

Posted by on Aug 18, 2019

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Comment from Hotel Management

Aug 20, 2019 by Marc Reid Asst. Front Office Manager

Thank you so much for your amazing review we really appreciate Zoe! These are the type of reviews we live for. I hope you have an amazing and hope to see you soon!-Marc

2 out of 5
The resort needs some TLC! It's not nearly as beautiful as it looks online. The room I was checked into dint have curtains or working blinds. The room was smaller than it looked online (or maybe it was just the room I was checked into). The television was small, and guest services was not very helpful. I asked to have a phone charger brought to my room (as indicated on the card in the rest room) however; i was told i had to leave my phone at the front desk to be charged. The restaurant is average, but the staff was extremely nice and friendly. I had breakfast there every morning. I took a walk outside by the pool and beach, and I believe the surrounding area was under construction. It was not a terrible experience, but I would explore another option on South Beach.

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jul 5, 2019 by Marc Reid Assst. Front Office Manager

Thank you for your honest and transparent feedback I will make sure to take up your concerns with my management team so we can better the next time around. Have a great day and thanks again.-Marc

5 out of 5
Loved the staff. Very friendly. Wine at check in was a nice touch. Pool and beach are awesome. Close walking to great restaurants and shopping. Only negative was the shower pressure was so low i couldn't get the shampoo out of my hair. Drinks are pricey but so is all of South Beach. The amenities made up for that.

Posted by , from Fargo ND on May 28, 2019

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Comment from Hotel Management

Jun 4, 2019 by Shawnee

Teri, Thank you for sharing your experience here at Surfcomber! Sounds like you and your family has an amazing time! We are super excited to read that you loved our staff as they are very dedicated to WOW everyone. We will have a glass of wine waiting for when you return to the hotel! See you soon

5 out of 5
Good balcony and view of the ocean the room was big and spacious

Posted by on May 21, 2019

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Comment from Hotel Management

May 27, 2019 by Shawnee

Thank you for your review! Our ocean views are a true charm!

5 out of 5

Posted by on May 4, 2019

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Comment from Hotel Management

May 6, 2019 by Shawnee

Thank you so much! Come back soon!

3 out of 5
The property is a very well maintained and pretty facility. My issue was my family had a flight cancellation so we didn’t make it there on our first paid day at the hotel. We called to tell them that and we’re told we would get our room that we had paid for right when we arrived the next morning. When we got there at 9am we were told we werent going to be able to check in until 4pm even though we had paid for the previous day but were unable to make because our flight was cancelled. Very disappointed in how we’re able to get into a room we had paid for after already missing out on an entire day of our vacation due to flight cancellation.

Posted by on Apr 19, 2019

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Comment from Hotel Management

May 10, 2019 by Shawnee

Ryan, Thank you for your feedback in regards to your visit. We apologize for the reservation issues during your visit.

5 out of 5

Posted by on Jan 12, 2019

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Comment from Hotel Management

Jan 21, 2019 by Shawnee

Thank you so much for the 5 out of 5!

About the Kimpton Surfcomber Hotel, an IHG Hotel

Location 1717 Collins Avenue, Miami Beach, FL 33139

Property Features

Kimpton Surfcomber Hotel, an IHG Hotel offers its guests an outdoor pool, a 24-hour fitness center, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A free manager's reception is offered daily. Public spaces have free WiFi. Spa services, a library, and tour/ticket assistance are also featured at the luxury Kimpton Surfcomber Hotel, an IHG Hotel. Parking is available for a fee. A complete renovation of Kimpton Surfcomber Hotel, an IHG Hotel was completed in October 2020. This Art Deco Miami Beach hotel is smoke free.

  • 186 guestrooms or units
  • 2 levels
  • 3 buildings
  • Manager's reception (free)
  • Beach lounge chairs
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Kimpton Surfcomber Hotel, an IHG Hotel offers 186 accommodations with minibars and safes. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily. Renovation of all guestrooms was completed in October 2020.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Frette Italian linens
  • Shower
  • Housekeeping (daily)
  • Safe
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

The hotel hosts a free manager's reception daily.

Social Club - This restaurant serves breakfast, brunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

High Tide - This poolside cocktail bar specializes in American cuisine and serves dinner only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Beach yoga on site
  • Free bicycles on site
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards and debit cards; cash is not accepted

Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Please note, some room types at this property are not available when booking a stay with children.
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 44.46 per accommodation, per night

The resort fee includes:

  • Beach loungers
  • Beach towels
  • Fitness/yoga classes
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 for adults, USD 10 and USD 30 for children (approximately)
  • Valet parking fee: USD 46.00 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Surfcomber
  • Surfcomber
  • Surfcomber Hotel
  • Surfcomber Hotel Miami Beach
  • Surfcomber Miami Beach
  • Kimpton Surfcomber Hotel Miami Beach
  • Kimpton Surfcomber Miami Beach
  • Kimpton Surfcomber
  • Surfcomber Hotel a Kimpton Hotel

You should know

  • Pool access available from 8:00 AM to 7:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.