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4.9 out of 5

"Unique and pleasing hotel. Very friendly front desk staff. " More

By a verified traveler on Sat 17 Sep 2022

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Hotel Description

3.5-star Art Deco hotel near USS Wisconsin BB-64

Downtown Norfolk stay

At this Downtown Norfolk hotel, you'll be within a 5-minute walk of USS Wisconsin BB-64 and Town Point Park. Waterside Festival Marketplace and Norfolk Scope are also within half a mile (1 km).

Renovated in 2019

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Self parking, dry cleaning, and luggage storage are also offered.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$199* Per night/room Oct 9 - Oct 10

Deluxe Room, 1 King Bed, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Non Smoking, Corner

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Glass Light Hotel & Gallery, Autograph Collection ratings based on 7 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Glass Light Hotel & Gallery, Autograph Collection

Everyone (2) Couples (3) Family (1)
5 out of 5
Unique and pleasing hotel. Very friendly front desk staff.

Posted by on Sep 17, 2022

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Comment from Hotel Management

Sep 28, 2022 by Charalese

Dear Lester,Thank you for choosing the Glass Light Hotel & Gallery, Autograph Collection, for your recent travels to Norfolk. Commitment to service and guest satisfaction is the main focus, and we are delighted to hear you enjoyed your stay. Our artist's studio-inspired guest rooms along with the beautiful art around the hotel make for a perfect combination for an amazing experience. The Glass Light restaurant and bar provide locally sourced, seasonal cuisine and we are sure you were pleasantly surprised. The Glass Light Hotel & Gallery opens its doors to lovers of art and explorers of new ideas. Our hotel team's pride and dedication in providing exceptional customer service speak strongly to our desire to offer a brilliant, enchanting journey while here at the Glass Light Hotel & Gallery. Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely,Charalese GoreAssistant General ManagerGlass Light Hotel & Gallery

5 out of 5
Great stay

Posted by on Jul 22, 2022

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Comment from Hotel Management

Jul 24, 2022 by Nick Wiggins- Front Office Supervisor

Thank you for your feedback

4 out of 5
While this property was great, i found one particular female person to constantly say what she was going to do and for it to or happen. Whether it be to assist with towels from crew or refund items on bill. All talk and no action.

Posted by on Aug 27, 2021

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Comment from Hotel Management

Aug 29, 2021 by Nicholas Wiggins- Front Desk Ambassador

Thank you for choosing the Glass Light Hotel & Gallery, Autograph Collection, for your recent travels to Norfolk. Commitment to service and guest satisfaction is the main focus, and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service, as well as a memorable experience to our guests, speak strongly to our desire to offer a brilliant, enchanting journey while here at the Glass Light Hotel & Gallery. I see there are areas of opportunity for our team to improve. I would love the opportunity to hear more about your recent stay in an effort to grow and teach to ensure all of our guests have an exceptional stay with us in the future. Please contact us to share details of where we fell short of your expectations as well as our expectations.I look forward to hearing from you and thank you again for being our guest here at the Glass Light Hotel & Gallery.

5 out of 5
Beautiful hotel and love its location

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 19, 2021 by ShaTavia S- Front Desk Supervisor

Hello, Thank you so much for taking the time to write a review about your time at The Glass Light Hotel! Being in the heart of Downtown Norfolk provides a great advantage for all of our guest to experience the artistic and food sides of Norfolk! We look forward to having you return again as our gallery will be opening very soon!

5 out of 5
Artwork and its design

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 21, 2021 by Rob - GM

Thank-you for staying with us! You will have to come back when our art gallery is open which will be very soon.

5 out of 5

Posted by on Jun 30, 2021

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5 out of 5
beautiful property with unique decor

Posted by on Apr 6, 2021

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Comment from Hotel Management

Apr 7, 2021 by Rob Murphy - GM

Thank-you so much! We look forward to seeing you again!

About the Glass Light Hotel & Gallery, Autograph Collection

Location 201 Granby Street, Norfolk, VA 23510

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi. Event space at this hotel measures 1625 square feet (151 square meters) and includes conference space. A fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Glass Light Hotel & Gallery, Autograph Collection. Parking is available for a fee. A complete renovation of Glass Light Hotel & Gallery, Autograph Collection was completed in December 2019. This 3.5-star Norfolk hotel is smoke free.

  • 1 building
  • 113 guestrooms or units
  • 12 levels
  • 1625 sq ft of conference space
  • 151 sq m of conference space
  • Built in 1912
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Norfolk Station (2 km / 1.2 mi)
  • Metro station: MacArthur Square Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Glass Light Hotel & Gallery, Autograph Collection offers 113 accommodations with espresso makers and safes. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

  • Television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM and 9:30 AM.

Glass Light - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are not compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 19 for adults, USD 8 and USD 19 for children (approximately)
  • Covered self parking fee: USD 19 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Glass Light Hotel Gallery Autograph Collection Norfolk
  • Glass Light Hotel Gallery Autograph Collection
  • Glass Light Gallery Autograph Collection Norfolk
  • Glass Light Hotel Gallery Autograph Collection Norfolk
  • Glass Light Hotel Gallery Autograph Collection
  • Glass Light Gallery Autograph Collection Norfolk
  • Hotel Glass Light Hotel & Gallery, Autograph Collection Norfolk
  • Norfolk Glass Light Hotel & Gallery, Autograph Collection Hotel
  • Hotel Glass Light Hotel & Gallery, Autograph Collection
  • Glass Light Hotel & Gallery, Autograph Collection Norfolk
  • Glass Light Gallery Autograph Collection
  • Glass Light Hotel & Gallery, Autograph Collection Hotel
  • Glass Light Hotel & Gallery, Autograph Collection Norfolk
  • Glass Light Hotel & Gallery, Autograph Collection Hotel Norfolk

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.