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4.2 out of 5

"The hotel is absolutely beautiful, not one thing I would change~ except Starbucks. But I don’t like coffee. Hahahah The hotel staff is very friendly ... " More

By a verified traveler on Mon 24 Feb 2020

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Hotel Description

4-star hotel near Shockoe Slip

Downtown Richmond stay

Within a 10-minute walk of this Downtown Richmond hotel, you'll find Shockoe Slip and Virginia Governor's Mansion. Virginia Civil Rights Memorial and Virginia Holocaust Museum are also within half a mile (1 km).

Business services

This hotel features 2 coffee shops/cafés and an indoor pool. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a restaurant and a bar/lounge for dining and drinks, and also a 24-hour gym on site.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 359 guestrooms also offer WiFi and LCD TVs with digital channels. Coffee/tea makers, hair dryers, and laptop-compatible safes are also available.

Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$130* Per night/room Dec 19 - Dec 20

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Omni Richmond Hotel ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Omni Richmond Hotel

Everyone (8) Couples (1) Family (3)
5 out of 5

Posted by on Aug 22, 2021

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1 out of 5
I tried to cancel thru Travelocity and they told me to go thru the Omni Hotel. I called the hotel and they told me to go thru Travelocity. To keep from losing my money, I went anyway. If I had known it would be a problem changing my mind on staying, I would have booked the hotel right from the hotel front desk. It wasn’t booked solid so I didn’t really need to use Travelocity.

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jun 22, 2021 by Kelsey

Thank you for your comments. Sorry to hear you had issues with Travelocity during your stay. we hope we can welcome you back.

5 out of 5
Very nice

Posted by on Jun 19, 2021

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Comment from Hotel Management

Jun 20, 2021 by Lindsey Cavanaugh

Thank you for your kind words and choosing the Omni Richmond Hotel!

5 out of 5

Posted by on Sep 24, 2020

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Comment from Hotel Management

Oct 15, 2020 by Lindsey Cavanaugh

Thank you so much for your positive feedback about your stay. We hope to see you again soon!

5 out of 5
The hotel is absolutely beautiful, not one thing I would change~ except Starbucks. But I don’t like coffee. Hahahah The hotel staff is very friendly and down to earth people.

Posted by on Feb 24, 2020

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Comment from Hotel Management

Feb 26, 2020 by Front Office

Thank you for your 5 star review. We appreciate your business.

4 out of 5
Property had sign prohibiting firearms. In general I find these signs insulting, but particularly during the largest pro gun rally day in the capital. These signs are absolutely useless and only place law abiding citizens safety in jeopardy

Posted by on Jan 22, 2020

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Comment from Hotel Management

Jan 27, 2020 by Marvin Harker, Front Office - Director

Thank you for your feedback. We will share with our General Manager.

5 out of 5
My experience here at the Omni was awesome the staff was amazing and it’s one of my favorite hotels to stay at.

Posted by on Nov 29, 2019

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Comment from Hotel Management

Dec 1, 2019 by Front Office - Director

Thank you for staying with us! We appreciate your feedback!

5 out of 5
Very well appointed and pristine rooms. Staff was extremely nice.

Posted by on Sep 29, 2019

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2 out of 5
No free wi-fi I. This should be standard. You needed to sign up for their programs.

Posted by on Mar 20, 2019

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5 out of 5

Posted by on Mar 10, 2019

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About the Omni Richmond Hotel

Location 100 S 12th St, Richmond, VA 23219

Renovations + Closures

The following facilities or services will be unavailable from November 29 2021 to December 3 2021 (dates subject to change):

  • Swimming pool

Property Features

Omni Richmond Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as 2 coffee shops/cafés and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Omni Richmond Hotel. Parking is available for a fee. This 4-star Richmond hotel is smoke free.

  • 1 building
  • 359 guestrooms or units
  • 19 levels
  • 2 coffee shops
  • 15000 sq m of conference space
  • Built in 1987
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Richmond Main Street Station (0.7 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Omni Richmond Hotel offers 359 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Renovation of all guestrooms was completed in April 2018.

  • Pillowtop beds
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to noon.

Trevis Lounge - This lobby lounge specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Starbucks - This coffee shop serves breakfast, lunch, and light fare. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 20 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Parking height restrictions apply
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 27 per day (in/out privileges)
  • Covered valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Omni Richmond
  • Omni Hotel Richmond
  • Omni Richmond
  • Omni Richmond Hotel
  • Richmond Omni
  • Richmond Omni Hotel
  • Omni Richmond Hotel Richmond
  • Omni Richmond Hotel Hotel
  • Omni Richmond Hotel Richmond
  • Omni Richmond Hotel Hotel Richmond

You should know

  • Pool access available from 6:30 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.