Skip to main content
Beginning of main content
4.3 out of 5

"The best breakfast and nice bar . " More

By a verified traveler on Mon 08 Nov 2021

Enter dates to see availability

Hotel Description

3-star hotel in North Chesterfield

In suburbs

Your stay at this North Chesterfield hotel places you within 3 miles (5 km) of Putt-Putt Fun Center and Johnston-Willis Hospital. Also, Chesterfield Towne Center is within 3 miles (5 km) and Rockwood Park is within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like buffet breakfast and free self parking.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 127 guestrooms also offer free WiFi and flat-screen TVs with cable channels. MP3 docks, refrigerators, and premium bedding are also available.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$110* Per night/room Dec 12 - Dec 13

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed (Specialty)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds (Specialty)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Hyatt Place Richmond/Arboretum ratings based on 22 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Richmond/Arboretum

Everyone (12) Couples (1) Family (8)
5 out of 5
The best breakfast and nice bar .

Posted by on Nov 8, 2021

Was this review helpful to you?
Comment from Hotel Management

Nov 9, 2021 by Lyn

Dear Guest, Thank you for great review! We are glad that you enjoyed our breakfast and bar. We hope to welcome you back to our hotel very soon! Sincerely, Marilyn C.

5 out of 5
It was well appointed. Courteous, efficient staff. Clean, comfortable room.

Posted by on Nov 8, 2021

Was this review helpful to you?
Comment from Hotel Management

Nov 9, 2021 by Lyn

Hi Suzanne, Thank you for taking the time to share your feedback. I'm glad that you feel comfortable during your stay! i will make sure to share your comments to the entire staff. Hope to see you again. Sincerely, Marilyn C. AGM

4 out of 5
They didn't have what they advertised

Posted by on Sep 18, 2021

Was this review helpful to you?
Comment from Hotel Management

Sep 19, 2021 by Lyn

Dear Guest, Thank you for giving us a good review despite of our limited menu i do apologize for that! hope to see you again! Sincerely, Marilyn C.

5 out of 5
I loved the complimentary breakfast! Feeding a family of 5 while on vacation is hard! You guys made it easy! Thank you

Posted by on Aug 17, 2021

Was this review helpful to you?
Comment from Hotel Management

Aug 17, 2021 by Lyn

Dear Guest, Thank you for taking the time to share your feedback! We are glad that you and your family enjoyed our complimentary breakfast! Hope to see you again! Marilyn C. AGM

2 out of 5
The staff kept asking plus and our children what room number we were in at breakfast and when I’m lobby, made us uncomfortable that they were asking the children. And they watched us even when at the pool and when we checked out they said saw you at the pool hope you come back next year. Creepy!

Posted by on Aug 10, 2021

Was this review helpful to you?
Comment from Hotel Management

Aug 11, 2021 by Lyn

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please know the reason why we have to ask room number in every guest if necessary because we wanted to make sure we are not giving any wrong information such as charging the wrong number/guest and for breakfast we have to make sure that every guest we encounter are actually a guest in the property. I do apologize if that makes you uncomfortable. Sincerely, Marilyn C.

2 out of 5
My prepaid reservation could not be found. I don't know if it was the fault of Travelocity or Hyatt. I think it was Travelocity as this has happened once before. The basin in our room was clogged. The bathroom door squeeked, which was not a problem until the middle of the night and I wanted to close the door to turn on the light while my wife was sleeping. The breakfast bar was not supplied when i went there...but later it was replenished. Very basic breakfast choices.

Posted by on Aug 7, 2021

Was this review helpful to you?
Comment from Hotel Management

Aug 8, 2021 by Lyn

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Please know that your comments about the bathroom will be address I do apologize for that. Sincerely, Marilyn C.

5 out of 5

Posted by on Feb 14, 2021

Was this review helpful to you?
Comment from Hotel Management

Feb 24, 2021 by Lyn

Thank you for completing our Guest Survey and for giving us perfect score. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Marilyn Cruz Assistant General Manager

5 out of 5
The staff was professional & accomodating. My room was very clean. Thanks for a wonderful stay at Hyatt Place, Richmond, VA.

Posted by on Feb 3, 2020

Was this review helpful to you?
Comment from Hotel Management

Feb 20, 2020 by Adrian F.

We appreciate the wonderful review!

4 out of 5

Posted by on Sep 23, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 27, 2019 by Adrian F.

Thank you for the review!

5 out of 5

Posted by on Aug 16, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 30, 2019 by Adrian F.

Thank you for the review.

About the Hyatt Place Richmond/Arboretum

Location 201 Arboretum Place, Richmond, VA 23236

Property Features

Hyatt Place Richmond/Arboretum offers its guests an outdoor pool and a 24-hour fitness center. There's a coffee shop/café on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1100 square feet (102 square meters). The business-friendly Hyatt Place Richmond/Arboretum also features complimentary newspapers in the lobby, dry cleaning/laundry services, and express check-in. Self parking is free. This 3-star Richmond hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 6 levels
  • 1100 sq ft of conference space
  • 102 sq m of conference space
  • Buffet breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Transport

  • Parking: Free self parking

Room Amenities

Hyatt Place Richmond/Arboretum offers 127 accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Bakery Cafe - This café serves light fare only. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Richmond/Arboretum
  • Hyatt Place Richmond/Arboretum Hotel
  • Hyatt Place Richmond/Arboretum Hotel Richmond
  • Hyatt Place Richmond/Arboretum Richmond
  • Hyatt Place Richmond / Arboretum Hotel Richmond
  • Hyatt Richmond
  • Richmond Hyatt
  • Hyatt Place Richmond Arboretum
  • Hyatt Place Richmond/Arboretum Hotel
  • Hyatt Place Richmond/Arboretum Richmond
  • Hyatt Place Richmond/Arboretum Hotel Richmond

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
url importing http://travel.travelocity.com/Richmond-Hotels-Hyatt-Place-Richmond/Arboretum.h40501-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Richmond-Hotels-Hyatt-Place-Richmond/Arboretum.h40501-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Richmond-Hotels-Hyatt-Place-Richmond/Arboretum.h40501-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.