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Hotel Description

3.5-star hotel near Greater Richmond Convention Center

City center stay

Within a 10-minute walk of this Downtown Richmond hotel, you'll find Broad Street and Shockoe Slip. Greater Richmond Convention Center and Virginia State Capitol are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Unwind with a drink at the bar/lounge and enjoy perks like a free area shuttle.

Free WiFi, comfy beds

The 298 guestrooms feature comforts like Select Comfort beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Smart TVs come with cable channels, and other amenities include free WiFi and room service.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$103* Per night/room Dec 20 - Dec 21

Executive Suite, 1 King Bed with Sofa bed, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed with Sofa bed, River View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Delta Hotels by Marriott Richmond Downtown ratings based on 10 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Delta Hotels by Marriott Richmond Downtown

Everyone (3) Couples (2) Family (6)
4 out of 5
Convenient for visiting VCU students. Nice room, good staff.

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 9, 2019 by Shonte

Thanks for staying with us. We appreciate your feedback!

2 out of 5
Desk staff was not helpful regarding noise from guests late at night on room floor and the mattress pad was not sized correctly for bed so bunched up over night/surprised by how long the wait was for an elevator, I’ve stayed here before and was not a problem before

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 2, 2019 by Shonte

Thanks for staying with us. We appreciate your feedback! I'm sorry that we did not meet your expectations regarding this issue.

5 out of 5
The front desk staff were extraordinarily polite. The gentleman who drove us to the opera was very knowledgeable about local events and restaraunts.

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 24, 2019 by NouNou Vuninka

Thank you so much for your feedback. I will share your comments with our team today. Again thank you and please return again soon.

1 out of 5
We were told that our room was "oversold" and that we would have to be "walked" to a new property. They could not find a room for us and we had to spend the night in our daughter's sorority house. Staff was rude and did not offer anything in compensation.

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 14, 2019 by Zach

We would like apologize for the inconvenience caused by the lack of availability on the night of your arrival and understand that the alternate accommodations that we found near Richmond International Airport and offered to cover for you for the evening at our expense were not your preference. We certainly appreciate your valuable feedback and look forward to an opportunity to serve you in the future.

5 out of 5

Posted by on Oct 5, 2019

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Comment from Hotel Management

Oct 7, 2019 by Shonte

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Water pool looks very well and relaxing. The food is also good.

Posted by on Sep 28, 2019

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Comment from Hotel Management

Sep 29, 2019 by Shonte

Thank you for your feed back, We appreciate your choice to stay with us.

5 out of 5
We were in and out but the short time we stayed was amazing. The bed is very comfortable .

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 21, 2019 by shonte

Thank you for your feedback, We appreciate your choice to stay with us.

2 out of 5
Charged for parking. Unknown until checkout. Hail known beforehand might very well chosen another hotel.

Posted by on May 13, 2019

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Comment from Hotel Management

May 14, 2019 by Alana

Thank you for your feedback. We do apologize for the miscommunication on the parking charges. We will definitely do our best to communicate this with all guests in the future.

4 out of 5
Property was well located for visiting Virginia Commonwealth University. Restaurant had a very limited menu and was a small facility. Room was very good - clean, comfortable beds

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 22, 2019 by Shonte

Thank you for your feedback, We appreciate your choice to stay with us here at the Delta Marriott.

2 out of 5

Bad Experience

The service at this hotel was not good at all. The hotel made many mistakes and when this was brought to their attention, all they could say was thank you have a great day. I will never stay here again and I will not recommend that anyone stay at this hotel either.

Posted by on Dec 31, 1999

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About the Delta Hotels by Marriott Richmond Downtown

Location 555 E Canal Street, Richmond, VA 23219

Property Features

Delta Hotels by Marriott Richmond Downtown offers its guests an indoor pool and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 13005 square feet (1208 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Delta Hotels by Marriott Richmond Downtown. A free area shuttle within 2.00 mi is available. Parking is available for a fee. This 3.5-star Richmond hotel is smoke free.

  • 1 building
  • 298 guestrooms or units
  • 16 levels
  • 2 dining venues
  • 13005 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 1986
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Richmond, VA (RIC-Richmond Intl.) (17.8 km / 11.1 mi)
  • Train station: Richmond Main Street Station (2.3 km / 1.4 mi)
  • Property shuttles: Free area shuttle within 2.00 mi
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Delta Hotels by Marriott Richmond Downtown offers 298 air-conditioned accommodations with safes and complimentary bottled water. Select Comfort beds feature premium bedding. 32-inch Smart televisions come with premium cable channels and Netflix. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Select Comfort beds
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Delta Hotels by Marriott Richmond Downtown has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Weight limit: 50 lbs

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 16 per person (approximately)
  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Valet parking fee: USD 24.00 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Richmond Downtown
  • Delta Hotels Richmond Downtown Hotel
  • Crowne Plaza Richmond Downtown Hotel Richmond
  • Richmond Crowne Plaza
  • Crowne Plaza Richmond Downtown Hotel
  • Delta Hotels Marriott Richmond Downtown Hotel
  • Delta Hotels Marriott Richmond Downtown
  • Crowne Plaza Richmond Downtown
  • Delta Hotels by Marriott Richmond Downtown Hotel
  • Delta Hotels by Marriott Richmond Downtown Richmond
  • Delta Hotels by Marriott Richmond Downtown Hotel Richmond

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.