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Richmond Marriott

3.5-star property
500 E Broad St, Richmond, VA 1-855-201-7819
4.5 out of 5
Excellent!
See all 11 travelocity Reviews

"Very friendly staff. lobby restroom unavailable due to COVID. " More

By a verified traveler on Sat 09 Jan 2021

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Hotel Description

3.5-star hotel near Broad Street, connected to the convention center

Downtown Richmond stay

A stay at this Downtown Richmond hotel places you steps from Greater Richmond Convention Center and within a 5-minute walk of Broad Street. The National and Virginia Commonwealth University are also within half a mile (1 km).

Renovated in 2020

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A free area shuttle is offered as well.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 413 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with satellite channels. Other amenities include Netflix, room service, and free local calls. Housekeeping is available on request.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$192* Per night/room Jun 5 - Jun 6

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking, View

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Richmond Marriott ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Richmond Marriott

Everyone (5) Family (1)
4 out of 5
Room like new

Posted by on Oct 11, 2021

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Comment from Hotel Management

Oct 14, 2021 by agm

Glad you enjoyed your stay!

4 out of 5
Very friendly staff. lobby restroom unavailable due to COVID.

Posted by on Jan 9, 2021

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Comment from Hotel Management

Jan 10, 2021 by AGM

Thank you for staying with us, look forward to seeing you in the near future!

4 out of 5

Posted by on Dec 6, 2020

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Comment from Hotel Management

Dec 28, 2020 by Sonny

Dear Valued Guest, Thank you for choosing to stay at the Richmond Marriott, we are glad that your stay was exceptional and look forward to seeing you in the near future!

5 out of 5

Posted by on Feb 18, 2019

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Comment from Hotel Management

Apr 4, 2019 by manager

Thank you for the 5 star rating! We hope to welcome you back again and will strive to make your future visits just as great as this one.

3 out of 5
The bathtub was stopped up and would not drain. It was fixed same day as reported but took showers the first night standing in backed up water.

Posted by on May 9, 2018

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5 out of 5

hotel rooms

Pros: The bed was very comfortable
Location: Location was great, easy to find
The hotel was nice, easy to get to, loved the valet parking, a little expensive, but worth every penny. Bathroom was small, but overall the room was clean. The bed was comfortable.

Posted by on Nov 16, 2015

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Comment from Hotel Management

Dec 3, 2016 by General Manager

Hello and thank you for taking the time to share your review of the Richmond Marriott. We are so glad that you enjoyed everything and we look forward to welcoming you back when you return to Richmond

5 out of 5

Couteous, helpful, and accommodating staff.

Front desk staff were able to assist with printout of sightseeing destinations inspite that they were busy. We asked for breakfast to be included with our reservation, after 10 minutes consulting management we got FREE two breakfasts. May return again to get to checkout many historical sights in Richmond, VA.

Posted by , from S on Jul 1, 2015

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4 out of 5

This hotel was alright

Cons: No free Internet
First time staying at this hotel. Room was pretty small but it could be that I am use to large rooms (ex:executive suites). Valet was timely, location was perfect for visit - clubbing, and staff was extremely friendly. I would recommend this hotel to others.

Posted by , from Harrisburg, PA, USA on Nov 4, 2012

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5 out of 5

great hotel, location and price

Pros: Close restaurants
Cons: No free Internet
First time I ever slept like a baby in a hotel. The bed/mattress was so nice and comfortable. No itching no nothing.

Posted by , from Waldorf, MD, USA on Oct 17, 2012

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5 out of 5

Great hotel and very courteous staff!

Pros: Close restaurants, Quiet, starbucks in the hotel
Cons: No free Internet
From the time we arrived at the hotel we were greeted and very accommodated by the friendly staff. We never walked through the lobby without a smile from the staff and them asking us if they could help us. The food in the restaurant was great but the breakfast was a little pricey. Only other complaint is paying to park in the parking garage. Besides that we had a wonderful stay.

Posted by , from Oklahoma City, OK, USA on Apr 26, 2012

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About the Richmond Marriott

Location 500 E Broad St, Richmond, VA 23219

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 26760 square feet (2408 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Richmond Marriott. A free area shuttle within 2 miles is available. Parking is available for a fee. A complete renovation of Richmond Marriott was completed in September 2020. This 3.5-star Richmond hotel is smoke free.

  • 1 building
  • 413 guestrooms or units
  • 18 levels
  • 26760 sq ft of conference space
  • 2408 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Richmond Main Street Station (1.4 km / 0.9 mi)
  • Property shuttles: Free area shuttle within 2 miles
  • Parking: Valet parking available for a surcharge

Room Amenities

Richmond Marriott offers 413 accommodations with safes and complimentary bottled water. 48-inch Smart televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Corner Rapid Bar - Onsite lobby lounge.

Fall Line Kitchen & Bar - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Starbucks - This coffee shop serves breakfast only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 5 AM
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 16 per person (approximately)
  • Valet parking fee: USD 31.00 per day (in/out privileges)
  • Nearby parking fee: USD 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Richmond
  • Richmond Marriott
  • Richmond Marriott Hotel
  • Richmond Marriott Hotel
  • Richmond Marriott Hotel Richmond
  • Richmond Marriott Richmond
  • Richmond Marriott Hotel Richmond

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.