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Richmond Marriott

3.5-star property
500 E Broad St, Richmond, VA 1-855-201-7819

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4.2 out of 5
Very good!
See all 10 Travelocity Reviews

"The bathtub was stopped up and would not drain. It was fixed same day as reported but took showers the first night standing in backed up water. " More

By a verified traveler on Wed 09 May 2018

Points Of Interest

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Hotel Description

3.5-star hotel near Broad Street, connected to the convention center

City center stay

A stay at this Downtown Richmond hotel places you steps from Greater Richmond Convention Center and a 5-minute walk from Broad Street. The National and Richmond Coliseum are also within half a mile (1 km).

Free area shuttle

The hotel's indoor pool, 24-hour fitness center, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy a meal from the restaurant and perks like a free area shuttle.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 405 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with satellite channels. Other amenities include Netflix, room service, and free local calls.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$157* Per night/room Feb 1 - Feb 2

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Richmond Marriott ratings based on 10 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Richmond Marriott

Everyone (4)
5 out of 5

Posted by on Feb 18, 2019

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Comment from Hotel Management

Apr 4, 2019 by manager

Thank you for the 5 star rating! We hope to welcome you back again and will strive to make your future visits just as great as this one.

3 out of 5
The bathtub was stopped up and would not drain. It was fixed same day as reported but took showers the first night standing in backed up water.

Posted by on May 9, 2018

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5 out of 5

hotel rooms

Pros: The bed was very comfortable
Location: Location was great, easy to find
The hotel was nice, easy to get to, loved the valet parking, a little expensive, but worth every penny. Bathroom was small, but overall the room was clean. The bed was comfortable.

Posted by on Nov 16, 2015

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Comment from Hotel Management

Dec 3, 2016 by General Manager

Hello and thank you for taking the time to share your review of the Richmond Marriott. We are so glad that you enjoyed everything and we look forward to welcoming you back when you return to Richmond

5 out of 5

Couteous, helpful, and accommodating staff.

Front desk staff were able to assist with printout of sightseeing destinations inspite that they were busy. We asked for breakfast to be included with our reservation, after 10 minutes consulting management we got FREE two breakfasts. May return again to get to checkout many historical sights in Richmond, VA.

Posted by , from S on Jul 1, 2015

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4 out of 5

This hotel was alright

Cons: No free Internet
First time staying at this hotel. Room was pretty small but it could be that I am use to large rooms (ex:executive suites). Valet was timely, location was perfect for visit - clubbing, and staff was extremely friendly. I would recommend this hotel to others.

Posted by , from Harrisburg, PA, USA on Nov 4, 2012

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5 out of 5

great hotel, location and price

Pros: Close restaurants
Cons: No free Internet
First time I ever slept like a baby in a hotel. The bed/mattress was so nice and comfortable. No itching no nothing.

Posted by , from Waldorf, MD, USA on Oct 17, 2012

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5 out of 5

Great hotel and very courteous staff!

Pros: Close restaurants, Quiet, starbucks in the hotel
Cons: No free Internet
From the time we arrived at the hotel we were greeted and very accommodated by the friendly staff. We never walked through the lobby without a smile from the staff and them asking us if they could help us. The food in the restaurant was great but the breakfast was a little pricey. Only other complaint is paying to park in the parking garage. Besides that we had a wonderful stay.

Posted by , from Oklahoma City, OK, USA on Apr 26, 2012

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5 out of 5

The Place to Meet Fellow NASCAR Fans in Richmond

Pros: Close restaurants, Quiet, nascar action
Cons: No free Internet, declining neighborhood
This hotel offers so much to the race fan staying in Richmond for the NASCAR races. Numerous crew members and sponsor reps stay there and T-Miller's Sports Bar id my favorite place to watch sports.

Posted by , from Ohio on May 2, 2011

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1 out of 5

Poor

1. The bathroom sink was clogged on the first day. We asked that it be cleaned up. In the evening it was OK, but then clogged up again quickly thereafter. 2. The coffeemaker 2.1. Had not been cleaned. 2.2. Had stale water in it. 2.3. Was placed in a cabinet under the TV so that it's back could not be opened for pouring water in. 3. One cannot enjoy walking the street on which is the hotel is located because of the presence of a large number of vagrants.

Posted by on Mar 25, 2009

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4 out of 5

Best sleep ever in a hotel

Hotel was clean, beds very, very comfortable. Staff was friendly. Shuttle bus driver went out of his way to give us a tour and was full of information. The only downside is that the hotel is extremely expensive. (My trip was paid for by someone else).

Posted by on May 23, 2008

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About the Richmond Marriott

Location 500 E Broad St, Richmond, VA 23219

Renovations + Closures

This property is undergoing renovations from 10 December 2019 to 31 May 2020 (completion date subject to change).

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Richmond Marriott offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 26760 square feet (2408 square meters) and includes a conference center. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Richmond Marriott. Parking is available for a fee. This 3.5-star Richmond hotel is smoke free.

  • 405 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • 26760 sq ft of conference space
  • 2408 sq m of conference space
  • Dining venue
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Richmond, VA (RIC-Richmond Intl.) (16 km / 10 mi)
  • Train station: Richmond Main Street Station (1.4 km / 0.9 mi)
  • Property shuttles: Free area shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Richmond Marriott offers 405 air-conditioned accommodations with safes and complimentary bottled water. 48-inch Smart televisions come with premium satellite channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Smart television
  • Satellite channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

T Millers - This sports bar specializes in American cuisine and serves breakfast, lunch, and dinner.

Liberty Bar - This cocktail bar specializes in American cuisine.

Starbucks - This coffee shop serves breakfast only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 5 AM

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Only service animals are allowed
  • Debit cards not accepted
  • UnionPay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 18.00 per person (approximately)
  • Valet parking fee: USD 27.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Richmond
  • Richmond Marriott
  • Richmond Marriott Hotel
  • Richmond Marriott Hotel
  • Richmond Marriott Hotel Richmond
  • Richmond Marriott Richmond
  • Richmond Marriott Hotel Richmond

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.