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Hilton Orlando Buena Vista Palace - Disney Springs® Area

4-star property
1900 East Buena Vista Drive, Lake Buena Vista, FL 1-855-201-7819
3.9 out of 5
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See all 20 travelocity Reviews

"The property was excellent! The staff was very friendly, our room was nice. The amenities at this property are top notch. We will be back. " More

By a verified traveler on Sat 10 Dec 2022

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Hotel Description

4-star Art Deco hotel near Disney Springs®, connected to a shopping center

Close to shopping

You'll find Disney Springs® and Splitsville Luxury Lanes & Dinner Lounge within 2 miles (3 km) of this hotel. Disney's Typhoon Lagoon Water Park and Epcot® are also within 3 miles (5 km).

Poolside dining

This Art Deco hotel features 2 outdoor pools, a lazy river, and a restaurant. Traveling on business? Take advantage of the 55 conference rooms, business center, and valet parking. Enjoy the gym and visit the 2 bars/lounges and poolside bar for drinks.

Room, 1 King Bed, Resort View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$187* Per night/room Feb 5 - Feb 6

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms (1 KING BED/ 2 QUEEN BEDS)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom (2 QUEEN BEDS AND PARLOR)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom (1 KING BED AND PARLOR)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Orlando Buena Vista Palace Disney Springs Area ratings based on 20 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Orlando Buena Vista Palace Disney Springs Area

Everyone (8) Couples (3) Family (10)
5 out of 5
The property was excellent! The staff was very friendly, our room was nice. The amenities at this property are top notch. We will be back.

Posted by on Dec 10, 2022

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Comment from Hotel Management

Dec 12, 2022 by Hilton Orlando Buena Vista Palace

Thank you for the amazing review! We hope to see you again soon!

3 out of 5
Our room was on 5th floor above lobby. Lobby was very loud!! We were given a handicap room with a handicap shower.just was strange

Posted by on Oct 18, 2022

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Comment from Hotel Management

Oct 19, 2022 by Hilton Orlando Buena Vista Palace

Thank you for sharing your feedback in regard to your stay with us. Your comments are most appreciated and will be addressed by our leadership team, to determine where improvements and enhancements can be made in our product and service. We appreciate your feedback and hope we will have the opportunity to welcome you again.

3 out of 5

Posted by on Jul 19, 2022

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5 out of 5
The front desk stayed in touch during my stay to see how things were going and if there was anything I needed. I have never had this happen before. The grounds were beautiful. We had a wonderful stay.

Posted by on Jul 18, 2022

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Comment from Hotel Management

Jul 20, 2022 by Hilton Orlando Buena Vista Palace

Thank you for the awesome 5 star review! We are so pleased you had such a great stay!

5 out of 5

Posted by on Jun 5, 2022

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4 out of 5
Transportation to parks was convenient and on time. Walk to Disneysprings was short.

Posted by on Apr 16, 2022

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3 out of 5
Very over priced. It was ok but not as clean as expected. Check in staff gave us a crummy room and wasn’t very friendly. I wouldn’t stay there again.

Posted by on Jan 24, 2022

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4 out of 5
The stay was very nice. The pool and staff at shades was very kind. The cleaned the room when we asked so that was nice and offered extra towels and pillows as needed. The only thing that was somewhat upsetting was the driver of the shuttles disregard for disabled people.

Posted by on Dec 24, 2021

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5 out of 5
We had a really good stay.

Posted by on Dec 24, 2021

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1 out of 5
On Sept 5, 2021, my daughter and I checked into the Hilton Orlando Buena Vista Palace - Disney Springs® Area for a three night stay. Upon checkin the hotel electricity was out and the front desk was not able to give us a key. Security walked us to a room, we found that the rooms electricity continued to trip and the television would not work (Room 446). We were then moved to room 779. We went to dinner and found this room had insects nets, mosquitos, and other small crawling/flying bugs. We were then updated to a Jr Suite, the hotel credited us the resort fee and gave us a food $40 food credit. Monday, September 6 we left for the day upon our evening return we found all of our jewelry missing including two rings, a bracelet, earrings, and a necklace. We filed a report and asked for an investigation. The jewelry was returned September 7 by security and we were given a late checkout which in no way makes up for the bug bites I have all over my neck & face or the angst of such a horrific day knowing I lost my grandmother's ring. When we left we were billed $169.88 for food. I'd like to be reimbursed for my entire stay which created an awful trip for my daughter's 25th birthday.

Posted by on Sep 10, 2021

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About the Hilton Orlando Buena Vista Palace - Disney Springs® Area

Location 1900 East Buena Vista Drive, Lake Buena Vista, FL 32830

Property Features

Hilton Orlando Buena Vista Palace Disney Springs Area offers its guests 2 outdoor swimming pools, a lazy river, a fitness center, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have WiFi for a fee. You'll find a business center on site. There are 55 meeting rooms available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Orlando Buena Vista Palace Disney Springs Area. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Lake Buena Vista hotel.

  • 1011 guestrooms or units
  • 27 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 1983
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Lazy river
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Orlando Buena Vista Palace Disney Springs Area offers 1011 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 50-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Lake Buena Vista hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones.

  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:00 AM.

LetterPress - This buffet restaurant specializes in American cuisine and serves breakfast only.

SHADES - This poolside family restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.

CITRUS 28 - This café serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

SUNNIES - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Please note, some room types at this property are not available when booking a stay with children.
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 43.88 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Shuttle service
  • In-room safe
  • In-room coffee
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 per person (approximately)
  • Fee for in-room wireless Internet: USD 0.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 0.00 per day (rates may vary)
  • Self parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 35 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Buena Vista Hotel
  • Buena Vista Hotel Palace
  • Hilton Orlando Buena Vista Palace Disney Springs Area Hotel
  • Buena Vista Palace Hotel
  • Hotel Buena Vista
  • Hotel Buena Vista Palace
  • Palace Buena Vista
  • Palace Buena Vista Hotel
  • Buena Vista Palace Hotel Lake Buena Vista
  • Buena Vista Palace Lake Buena Vista
  • Buena Vista Palace Resort Lake Buena Vista
  • Hilton Orlando Palace Disney Springs Area Hotel
  • Hilton Orlando Palace Disney Springs Area
  • Hilton Orlando Buena Vista Palace Disney Springs® Area
  • Hilton Orlando Buena Vista Palace Disney Springs Area Hotel

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.