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4.0 out of 5

"The property overall was amazing. Perfect location, super clean and comfortable rooms. The balcony felt private which was a bonus. And the best part w ... " More

By a verified traveler on Tue 03 Aug 2021

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Hotel Description

4-star Art Deco resort near Disney Springs®, connected to a shopping center

Close to shopping

You'll find Disney Springs® and Disney's Typhoon Lagoon Water Park within 2 miles (3 km) of this resort. Also, Orlando Vineland Premium Outlets is within 3 miles (5 km) and Epcot® is within 6 miles (10 km).

Poolside dining

This Art Deco resort features 2 outdoor pools, a lazy river, and a restaurant. Traveling on business? Take advantage of the 55 conference rooms, business center, and valet parking. Enjoy the gym and visit the 2 bars/lounges and poolside bar for drinks.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 1011 guestrooms also offer WiFi and LCD TVs with cable channels. Premium bedding, hair dryers, and laptop-compatible safes are also available.

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$169* Per night/room Dec 23 - Dec 24

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms (1 KING BED/ 2 QUEEN BEDS)

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom (2 QUEEN BEDS AND PARLOR)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom (1 KING BED AND PARLOR)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Orlando Buena Vista Palace - Disney Springs® Area ratings based on 30 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Orlando Buena Vista Palace - Disney Springs® Area

Everyone (12) Couples (4) Family (16)
1 out of 5
On Sept 5, 2021, my daughter and I checked into the Hilton Orlando Buena Vista Palace - Disney Springs® Area for a three night stay. Upon checkin the hotel electricity was out and the front desk was not able to give us a key. Security walked us to a room, we found that the rooms electricity continued to trip and the television would not work (Room 446). We were then moved to room 779. We went to dinner and found this room had insects nets, mosquitos, and other small crawling/flying bugs. We were then updated to a Jr Suite, the hotel credited us the resort fee and gave us a food $40 food credit. Monday, September 6 we left for the day upon our evening return we found all of our jewelry missing including two rings, a bracelet, earrings, and a necklace. We filed a report and asked for an investigation. The jewelry was returned September 7 by security and we were given a late checkout which in no way makes up for the bug bites I have all over my neck & face or the angst of such a horrific day knowing I lost my grandmother's ring. When we left we were billed $169.88 for food. I'd like to be reimbursed for my entire stay which created an awful trip for my daughter's 25th birthday.

Posted by on Sep 10, 2021

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5 out of 5

Posted by on Aug 6, 2021

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5 out of 5
The property overall was amazing. Perfect location, super clean and comfortable rooms. The balcony felt private which was a bonus. And the best part was the great personalities of the bartenders and servers by the pool! They were so much fun and very knowledgeable of the surrounding area. I will definitely stay here from now on every time I’m in Orlando

Posted by on Aug 3, 2021

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1 out of 5
The grounds were very nice, but the hotel/resort was not suitable for my family. I did not understand that this place was rated as a 3 star. The pictures show the hotel/resort being very clean but the carpet was very dirty and the first room the sheets were soiled. I was extremely did appointed!!!!

Posted by on Jul 29, 2021

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5 out of 5
Love how clean and sanitize the hotel is and the items in the hotel room were sanitized and sealed as well.

Posted by on Jun 28, 2021

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4 out of 5

Posted by on Jun 27, 2021

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5 out of 5

Posted by on Jun 13, 2021

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3 out of 5
I liked the location. The property was clean. I don't think the concierge was the most helpful though.

Posted by on Mar 10, 2020

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5 out of 5

Posted by on Mar 9, 2020

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5 out of 5
Beautiful pool, several onsite dining options. Lovely lobby bar

Posted by on Feb 22, 2020

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About the Hilton Orlando Buena Vista Palace - Disney Springs® Area

Location 1900 East Buena Vista Drive, Lake Buena Vista, FL 32830

Property Features

Hilton Orlando Buena Vista Palace - Disney Springs® Area offers its guests 2 outdoor swimming pools, a lazy river, a fitness center, and a children's pool. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have WiFi for a fee. You'll find a business center on site. There are 55 meeting rooms available. A terrace, tour/ticket assistance, and an arcade/game room are also featured at the business-friendly Hilton Orlando Buena Vista Palace - Disney Springs® Area. Parking is available for a fee. A complete renovation of Hilton Orlando Buena Vista Palace - Disney Springs® Area was completed in January 2018. Smoking is allowed in designated areas at this 4-star Lake Buena Vista resort.

  • 1011 guestrooms or units
  • 27 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 1983
  • Bar by the pool
  • Coffee shop
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • ATM
  • Elevator
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Lazy river
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Orlando Buena Vista Palace - Disney Springs® Area offers 1011 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Lake Buena Vista resort provides wireless Internet access for a surcharge. 50-inch LCD televisions come with premium cable channels and pay movies.

  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:00 AM to 11:00 AM.

Hilton Orlando Buena Vista Palace - Disney Springs® Area has a restaurant on site.

SHADES - This poolside family restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

CITRUS 28 - This café serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

SUNNIES - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards, and cash

Safety features at this property include a smoke detector

Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Please note, some room types at this property are not available when booking a stay with children.
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Shuttle service
  • Internet access
  • In-room safe
  • In-room coffee
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 per person (approximately)
  • Fee for in-room wireless Internet: USD 0.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 0.00 per day (rates may vary)
  • Self parking fee: USD 22 per day (in/out privileges)
  • Valet parking fee: USD 30.00 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Buena Vista Hotel
  • Buena Vista Hotel Palace
  • Hilton Orlando Buena Vista Palace Disney Springs Area Hotel
  • Buena Vista Palace Hotel
  • Hotel Buena Vista
  • Hotel Buena Vista Palace
  • Palace Buena Vista
  • Palace Buena Vista Hotel
  • Buena Vista Palace Hotel Lake Buena Vista
  • Buena Vista Palace Lake Buena Vista
  • Buena Vista Palace Resort Lake Buena Vista
  • Hilton Orlando Palace Disney Springs Area Hotel
  • Hilton Orlando Buena Vista Palace - Disney Springs® Area Resort
  • Hilton Orlando Palace Disney Springs Area

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.