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4.3 out of 5

"Staff was very attentive to our needs. " More

By a verified traveler on Wed 01 Dec 2021

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Hotel Description

4-star spa condo resort near Lake Buena Vista Factory Stores, connected to a shopping center

In entertainment district

At this Orlando condo resort, you'll be within half a mile (1 km) of Lake Buena Vista Factory Stores and 6 miles (10 km) of Orlando Vineland Premium Outlets. Disney Springs® and ESPN Wide World of Sports are also within 6 miles (10 km).

Poolside dining

This condo resort's full-service spa, 2 outdoor pools, and 3 spa tubs are some of the highlights. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking is free for guests, and you can enjoy a meal in one of the 2 coffee shops/cafés.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 475 condos also offer free WiFi and kitchens. Other amenities include washers/dryers, pillowtop beds, and flat-screen TVs with cable channels.

Suite, 2 Bedrooms, Balcony

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite, 3 Bedrooms, 3 Bathrooms

Bed Count 2 King Beds Maximum Occupancy 8 Max

Suite, 2 Bedrooms, Balcony, Pool View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Suite, 3 Bedrooms, 2 Bathrooms, Fireworks View

Bed Count 2 King Beds Maximum Occupancy 8 Max

Family Suite, 3 Bedrooms, 2 Bathrooms

Bed Count 2 King Beds Maximum Occupancy 8 Max

Lake Buena Vista Resort Village & Spa ratings based on 281 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Lake Buena Vista Resort Village & Spa

Everyone (42) Couples (3) Family (24)
4 out of 5
Staff was very attentive to our needs.

Posted by on Dec 1, 2021

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Comment from Hotel Management

Dec 1, 2021 by AGM

Kristen, thank you for the kind words. I will be sure to share this with our team. Hope to welcome you back soon.

2 out of 5
The checkin guy was very nice. The property was dated, cost could be lower for what you get. Furniture was dated, worn out and hard.. sleeper sofa was extremely uncomfortable. Towels had stains on them. Halls reeked! Dryer was heating. Patio furniture needs washing as it had mildew on it. View from room was towards pool, but blinds would not open. There were options for late night snacking, with Pizza Hut, convenience store and pub on property, however, we stayed out most of the time to avoid our room. Parking was limited and garage was tight for larger vehicles. This is definitely not on our list to visit again. But again the staff was pleasant.

Posted by on Oct 4, 2021

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Comment from Hotel Management

Oct 5, 2021 by Penny

We are truly sorry that you did not have the experience that is typical for our guests. Thank you for your feedback and feel assured that it will be shared with our management team to continue to make improvements.

5 out of 5

Posted by on Sep 28, 2021

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2 out of 5
Had to change room twice. Got the place due to having a washer dryer in the room. Dryer was not working. Maintenance came to fix it. And supposedly it was. But it still wasn’t drying. No ice. Very inconvenient

Posted by on Sep 12, 2021

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Comment from Hotel Management

Sep 14, 2021 by Penny

We are truly sorry that you did not enjoy your stay with us.

5 out of 5
The suite we booked was wonderful. Despite being understaffed, the room was clean and we were able to get everything we needed from housekeeping and the front desk. The pool is awesome and the kids liked the arcade. It's close to everything! Would definitely stay again!

Posted by on Jul 30, 2021

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Comment from Hotel Management

Jul 30, 2021 by Penny

Thank you for sharing your experience and we are so happy that you enjoyed your stay!

3 out of 5
The kids pool area was nice with the bar for adults but the furniture inside the villas needs to be thrown away it’s stains all on the chairs and couches and the carpet. The dressers are outdated too. The bathroom tub was clogged up. Once this property gets new furniture it will make a big difference I’m sure.

Posted by on Jun 18, 2021

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Comment from Hotel Management

Jun 19, 2021 by Penny

We are so glad that your kids enjoyed the pool! The best part of summer vacation for them. We have shared your feedback with our ownership/management team in regards to furniture replacement.

3 out of 5
I enjoyed my stay enjoyed the room the view of the pool the atmosphere of The guest .. The only thing that was unfortunate was the person checking us in mandating a mask. When I’m not required to wear one.. Mind you I passed 10 people in the hallway without one nobody said anything.. Other than The unhappy rude person and checking .. Mind you she told me she was vaccinated refused to wait on me and had somebody else check me in. Somebody else did it was an unfortunate experience for us walking into the property.. I wouldn’t stay there again but I did enjoy the property

Posted by on May 17, 2021

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Comment from Hotel Management

May 18, 2021 by Penny

We apologize that you were unhappy with our mask policy during this very confusing and ever changing time. We are a private company and require masks inside our buildings for the safety of our guests and staff. I can assure you that if we had seen the other guests without a mask inside one of our buildings-we would have asked them to put on a mask as well. We continue to evaluate these policies as local guidance changes.

3 out of 5
The 3 bedroom 3 bath was spacious and a great layout for our family. It was a little old and many things broken. The staff needs to communicate better. In our 10 day stay we had employees open our door without knocking 4 separate times. The pool was fun with the pirate boat slide. Overall a good family experience.

Posted by on May 2, 2021

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Comment from Hotel Management

May 3, 2021 by Penny

Thank you for sharing your experience with us and have shared this with our management team. We are so glad that you enjoyed your stay!

4 out of 5
What I like about the property is that everything was in the resort. What I dislike about the property

Posted by on Apr 28, 2021

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Comment from Hotel Management

May 2, 2021 by Penny

We are so glad that you enjoyed your stay!

5 out of 5

Posted by on Apr 22, 2021

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Comment from Hotel Management

May 3, 2021 by Penny

We are so glad that you enjoyed your stay!

About the Lake Buena Vista Resort Village & Spa

Location 8113 Resort Village Drive, Orlando, FL 32821

Renovations + Closures

The following facilities or services will be unavailable from January 1 2022 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Property Features

Lake Buena Vista Resort Village & Spa offers its guests a full-service spa, 2 outdoor swimming pools, and 3 spa tubs along with a waterslide and a 24-hour fitness center. There's a restaurant on site, as well as 2 coffee shops/cafés and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Spa services, tour/ticket assistance, and an arcade/game room are also featured at the business-friendly Lake Buena Vista Resort Village & Spa. Free self parking is available. Smoking is allowed in designated areas at this 4-star Orlando condominium resort.

  • 475 guestrooms or units
  • 5 buildings
  • 2 bars or lounges
  • 2 coffee shops
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Waterslide
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Sofa bed
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Theme park shuttle
  • Parking: Free self parking

Room Amenities

Lake Buena Vista Resort Village & Spa offers 475 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Accommodations have separate living rooms and are furnished with queen sofa beds. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 4-star condominium resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. This Orlando condominium resort provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Living room
  • Pillowtop beds
  • Jetted tub
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (heating)
  • Ceiling fan
  • Wardrobe or closet
  • Travel crib

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 10:00 AM.

Frankie Farrell's Irish P - This restaurant specializes in Irish cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Lani's Luau - This poolside bar specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

Pizza Hut Cafe - This café specializes in pizza. Open daily.

Nearby Activities

2 outdoor swimming pools and 3 spa tubs are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Health or beauty spa nearby

Spa Services

Reflections Spa & Salon has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Daily housekeeping is not available at this property.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay
  • Resort fee: USD 20 per accommodation, per night

The resort fee includes:

  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 15 for adults, USD 6 and USD 15 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lake Resort Village staySky Hotel Resort
  • Lake Village staySky
  • Buena Vista Village & Orlando
  • Lake Buena Vista Resort Village & Spa Orlando
  • Lake Buena Vista Resort Village & Spa Condominium resort
  • Lake Buena Vista Resort Village Spa a staySky Hotel/Resort
  • Lake Buena Vista Resort Village & Spa Condominium resort Orlando

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the condo resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.