"I expect a certain amount of grunge, but this place is over the top. The room smelled like mildew and dog hair. " More
In Kissimmee
Stay at this Kissimmee hotel and you'll be within 2 miles (3 km) of Island H2O Live! and 6 miles (10 km) of Disney's Animal Kingdom® Theme Park. Old Town is within 6 miles (10 km) and Walt Disney World® is within 9 miles (15 km).
3 outdoor pools
This hotel features 3 outdoor pools and a poolside bar. There's fun for all ages with mini golf and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the gym and perks like free self parking and a free theme park shuttle.
Jan 2, 2023 by Manager
Thank you for taking the time to express your concerns to us. First, we apologize wholeheartedly for your unsatisfactory experience. We take the concerns you've made very seriously and intend to fully investigate. Should you have additional questions, please contact us directly. It's regrettable that your situation wasn't handled more courteously and appropriately at the time and we'll speak to our team about that. Your feedback will enable us to improve the quality of our service and accommodations.
Jan 2, 2023 by Manager
Thank you for your valued feedback and for being our guest. We would like to express our apologies for any troubles and/or dissatisfaction you may have had with your stay. We are committed to guest satisfaction and assure we will look into your concerns.
Dec 18, 2022 by Manager
We are always committed to a clean and comfortable stay, so it is unfortunate that this does not line up with your experience. Our housekeeping team will be made aware of the oversight in cleanliness you experienced so we can improve in this manner, and provide an even better service to future guests.
Nov 29, 2022 by Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
Nov 9, 2022 by Management
Dear Caser,Please note fees and deposit are clearly noted on the pricing breakdown. Hotel policy states a deposit is required to check in. This is the case in most hotels when traveling. The staff followed the policy and check in guidelines.
Oct 19, 2022 by Management
Thank you for the feedback regarding the cups. We have forwarded your notes to the proper departments.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
The following facilities are closed on Sunday and Monday:
As a guest of Maingate Lakeside Resort, you'll find 3 outdoor swimming pools, a fitness center, and a children's pool. You can enjoy a drink at the pool bar. You'll find a business center on site. Event space at this hotel measures 3200 square feet (297 square meters) and includes a conference center. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the family-friendly Maingate Lakeside Resort. Free self parking is available. This 3-star Kissimmee hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free long-term parking , Free self parking , RV, bus, truck parking
Maingate Lakeside Resort offers 475 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Pillowtop beds feature premium bedding. 32-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.