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Maingate Lakeside Resort

3-star property
7769 W Irlo Bronson Memorial Hwy, Kissimmee, FL 1-855-201-7819
2.0 out of 5
See all 44 travelocity Reviews

"I expect a certain amount of grunge, but this place is over the top. The room smelled like mildew and dog hair. " More

By a verified traveler on Thu 29 Dec 2022

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Hotel Description

Family-friendly 3-star hotel near Island H2O Live!

In Kissimmee

Stay at this Kissimmee hotel and you'll be within 2 miles (3 km) of Island H2O Live! and 6 miles (10 km) of Disney's Animal Kingdom® Theme Park. Old Town is within 6 miles (10 km) and Walt Disney World® is within 9 miles (15 km).

3 outdoor pools

This hotel features 3 outdoor pools and a poolside bar. There's fun for all ages with mini golf and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the gym and perks like free self parking and a free theme park shuttle.

Double Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$65* Per night/room Apr 19 - Apr 20

Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds (Pet Friendly)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, 2 Double Beds, Non Smoking, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Maingate Lakeside Resort ratings based on 44 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Maingate Lakeside Resort

Everyone (14) Couples (7) Family (16)
1 out of 5
At prime check in time there was only one person working and a long line of people. My reservation was external so it took extra time to get me into the internal system. Room smelled weird and stains all over carpets and ceiling. Shower curtain wouldn’t stay closed. Bartender at tiki bar had no idea what he was doing. I asked for a margarita and 10 minutes later with no one else in line I received a red drink that had no alcohol in it for $9. Many extended stay residents yelling at each other around parking areas.

Posted by on Mar 2, 2023

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1 out of 5
The lady that tried to check me in was wonderful but the place ended up costing more than was originally giving in app so i never checked in and 6 days later they charged my card for 297.00 and i never stayed there

Posted by on Mar 2, 2023

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1 out of 5
This property is so run down and just down right gross and unsafe. Our room door looked like it had been kicked in or broken into at some point. We had No running water in the shower. There weren’t even real blankets on the bed it was more like a colored sheet made to look like there was a blanket on the bed. We had a giant stain of some sort on our floor. There was something wrong with the electrical because when we plugged in our phone chargers it was cause the lamps to act like we were in rave with the lights flashing quickly on and off. If we weren’t there for just one night and we were trying to check in at 1030 at night I would have been running for hills. I hope Travelocity removes them from their booking options. The photos shared are definitely not current either. Do yourself a favor and DO NOT STAY HERE.

Posted by , from WINDHAM on Feb 12, 2023

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2 out of 5
No room service the entire time we were there even after calling the front desk and scheduling. Ladies at front desk were rude. Gnats/bugs coming out of the sink. Door to the hotel room was bent and wouldnt close properly

Posted by on Dec 31, 2022

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Comment from Hotel Management

Jan 2, 2023 by Manager

Thank you for taking the time to express your concerns to us. First, we apologize wholeheartedly for your unsatisfactory experience. We take the concerns you've made very seriously and intend to fully investigate. Should you have additional questions, please contact us directly. It's regrettable that your situation wasn't handled more courteously and appropriately at the time and we'll speak to our team about that. Your feedback will enable us to improve the quality of our service and accommodations.

4 out of 5
I expect a certain amount of grunge, but this place is over the top. The room smelled like mildew and dog hair.

Posted by on Dec 29, 2022

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Comment from Hotel Management

Jan 2, 2023 by Manager

Thank you for your valued feedback and for being our guest. We would like to express our apologies for any troubles and/or dissatisfaction you may have had with your stay. We are committed to guest satisfaction and assure we will look into your concerns.

2 out of 5
Check in took a really long time. There were bags of thrash laying outdoors around the property. There were roaches in my room. My room did not look like it had been cleaned.

Posted by on Dec 1, 2022

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Comment from Hotel Management

Dec 18, 2022 by Manager

We are always committed to a clean and comfortable stay, so it is unfortunate that this does not line up with your experience. Our housekeeping team will be made aware of the oversight in cleanliness you experienced so we can improve in this manner, and provide an even better service to future guests.

1 out of 5

Posted by on Nov 29, 2022

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2 out of 5
The room was disappointing! Stains on the carpet. No towels. After several request- 2 hours later towels. Saw a rat and several bugs. Unmoved and unkept grounds. Parking was dark and felt unsafe.

Posted by on Nov 27, 2022

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Comment from Hotel Management

Nov 29, 2022 by Management

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1 out of 5
Didnt like how the staff was un willing to work around the hidden $50 deposit even thouh i paid for my room already

Posted by on Nov 9, 2022

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Comment from Hotel Management

Nov 9, 2022 by Management

Dear Caser,Please note fees and deposit are clearly noted on the pricing breakdown. Hotel policy states a deposit is required to check in. This is the case in most hotels when traveling. The staff followed the policy and check in guidelines.

4 out of 5
Would have been nice to have a couple paper cups in the room

Posted by , from PALM HARBOR on Oct 19, 2022

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Comment from Hotel Management

Oct 19, 2022 by Management

Thank you for the feedback regarding the cups. We have forwarded your notes to the proper departments.

About the Maingate Lakeside Resort

Location 7769 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34747

Renovations + Closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:

  • Bar/lounge
  • Dining venue(s)

The following facilities are closed on Sunday and Monday:

  • Bar/lounge
  • Dining venue(s)

Property Features

As a guest of Maingate Lakeside Resort, you'll find 3 outdoor swimming pools, a fitness center, and a children's pool. You can enjoy a drink at the pool bar. You'll find a business center on site. Event space at this hotel measures 3200 square feet (297 square meters) and includes a conference center. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the family-friendly Maingate Lakeside Resort. Free self parking is available. This 3-star Kissimmee hotel is smoke free.

  • 475 guestrooms or units
  • 2 levels
  • 11 buildings
  • 3200 sq ft of conference space
  • 297 sq m of conference space
  • Built in 1973
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Outdoor picnic space
  • ATM
  • No smoking on site
  • Microwave in a common area
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Free theme park shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Free theme park shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Maingate Lakeside Resort offers 475 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Pillowtop beds feature premium bedding. 32-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

  • Pillowtop beds
  • Private outdoor space
  • LED television
  • Satellite channels
  • Refrigerator
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Travel crib

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Miniature golf on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • Pets: USD 25.00 per accommodation, per night, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay
  • Service fee: USD 6.90 per accommodation, per night
  • Resort fee: USD 13.62 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Sporting facilities or equipment
  • Business center/computer access
  • Internet access
  • In-room safe
  • In-room safe and safe insurance
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lakeside Maingate
  • Lakeside Maingate Resort
  • Lakeside Resort Maingate
  • Maingate Lakeside
  • Maingate Lakeside Resort
  • Maingate Resort
  • Best Western Lakeside Florida
  • Best Western Lakeside Kissimmee
  • Best Western Lakeside Orlando
  • Maingate Lakeside Hotel Kissimmee
  • Maingate Lakeside Resort Kissimmee
  • Maingate Lakeside Kissimmee
  • Maingate Lakeside Resort Hotel
  • Maingate Lakeside Resort Kissimmee
  • Maingate Lakeside Resort Hotel Kissimmee

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.