"The special fee and fee to use the amenities almot doubled the price of the room. It could be more clearly listed in the up front pricing. " More
In shopping district
Within 6 miles (10 km) of this Orlando aparthotel, you'll find Disney's Hollywood Studios® and Disney Springs®. Epcot® is within 6 miles (10 km) and Disney's Animal Kingdom® Theme Park is within 9 miles (15 km).
Water park, dining
A water park, 2 outdoor pools, and 3 spa tubs are all featured at this smoke-free aparthotel. Bring the family and enjoy the mini golf, waterslide, and playground. There's a restaurant and a bar/lounge for dining and drinks, and also a gym on site.
Flat-screen TVs, refrigerators
Featuring conveniences like sitting areas and refrigerators, the 777 apartments also offer microwaves and flat-screen TVs with digital channels. Other amenities include free local calls, hair dryers, and safes.
Jan 29, 2023 by Hotel Management
Dear James, Thank you for sharing your experience. Our focus is on providing our guests with an exceptional experience, so we appreciate all of your comments. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. Thank you again for sharing, and we hope to see you soon. Best regards,Hotel Management
Jan 8, 2023 by Hotel Management
Dear Thomas, Thank you for choosing to stay with us. We regret any disappointment you had with some of the extra costs associated with your visit. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. However, we understand your frustrations if these costs came as a surprise to you, and we hope you will accept our apologies. We hope to have another chance to serve you again soon. Best regards, Hotel Management
Nov 16, 2022 by Hotel Management
Dear Bret, Thank you for being our guest and for taking the time to write your review. We appreciate all of your feedback, including the things you would change. We regret your disappointment with some of our fees. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. However, we understand your frustrations if these costs came as a surprise to you, and we hope you will accept our apologies. We hope to host you again whenever your travels bring you back to the city. Best regards, Hotel Management
Nov 12, 2022 by Hotel Management
Dear Wael, Thank you for staying with us and for your review. We sincerely apologize for the cleanliness issues, maintenance concerns, and inconvenience you encountered due to the alarm. This is not the level of experience we typically provide, and it certainly does not meet our standards. Your comments will be shared with our team, and we have taken appropriate action to prevent these issues from happening again. We hope you will give us a second chance to deliver the outstanding experience you should always expect from us.Best regards, Hotel Management
Oct 10, 2022 by Hotel Management
Dear Camille, Thank you for taking the time to share your review. Please accept our apologies for the behavior of our associates. Our main aim is to provide exceptional hospitality to our guests; therefore, we apologize for not meeting your expectations. Your comments are valuable as it helps us improve our service moving forward. We are also sorry for the maintenance and cleanliness issues you encountered during your visit. We will share your comments with appropriate individuals as we strive to enhance our guest experience. Furthermore, we appreciate you taking the time to show us your concern. Your feedback and also your patience in this matter are much appreciated. We will share your message appropriately as we are committed to enhancing our services on all levels.Best regards, Hotel Management
Oct 30, 2022 by Hotel Management
Dear Tanaya,Thank you for taking the time to post a review. We are very sorry for the housekeeping issues you experienced during your stay. We regret overlooking anything in the preparation of your room, and this will be addressed with our team. Also, please accept our apologies as well as every assurance that we will address your concerns. We are known for our attention to detail and excellent hospitality, so we are genuinely disappointed this was not your experience. We hope you will consider giving us a second chance the next time you are in the area, as we would welcome the opportunity to provide you with the seamless hospitality you deserve. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We were also disappointed that you felt the price did not meet your expectations. We make every effort to be priced competitively. Best regards, Hotel Management
Jul 5, 2022 by Hotel Management
Stuart, we appreciate you taking the time to review your stay at our hotel. We value your nice rating. However, we regret your disappointment with the towels not being available on a regular basis during your stay. We apologize for the inconvenience and appreciate your understanding. We hope this unfortunate situation will not prevent you from staying with us again. Best regards, Hotel Management
Jun 27, 2022 by Best regards, Hotel Management
Maxine, thank you for taking the time to post a review. We are very sorry for the issues you experienced during your stay. We regret overlooking anything in the preparation of your room, and this will be addressed with our team. We hope you will consider giving us a second chance the next time you are in the area, as we would welcome the opportunity to provide you with the seamless hospitality you deserve. Thank you for being our guest, and we wish you all the best with your travels. Best regards, Hotel Management
Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel offers its guests a water park (surcharge), 2 outdoor swimming pools, and 3 spa tubs along with a waterslide and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A 24-hour business center and a meeting room are available. Tour/ticket assistance, a vending machine, and an arcade/game room are also featured at the family-friendly Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel. For a fee, parking is available. This 3.5-star Orlando aparthotel is smoke free.
Self parking (surcharge)
Holiday Inn Resort Orlando Suites - Waterpark, an IHG Hotel offers 777 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Accommodations offer separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. 40-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Lakeside Cafe - This restaurant specializes in American cuisine and serves breakfast and dinner.
Antonios Pizzeria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Burger Theory - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Hersheys Ice Cream - Onsite restaurant. Open daily.
Lunchbox Deli and Subs - This restaurant serves lunch and dinner. Open daily.
2 outdoor swimming pools and 3 spa tubs are on site. Other recreational amenities include a water park (surcharge) and a fitness center.
Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.