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Holiday Inn Resort Orlando Suites - Waterpark

3.5-star property
14500 Continental Gateway, Orlando, FL 1-855-201-7819

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3.6 out of 5
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See all 84 Travelocity Reviews

"The activities, pool, and overall service of everyone at this hotel was absolutely amazing. So much to offer for everyone in the family. My only compl ... " More

By a verified traveler on Sat 18 Aug 2018

Points Of Interest

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Hotel Description

Family-friendly 3.5-star resort near Old Town

In shopping district

You'll find Old Town and Orlando Vineland Premium Outlets within 3 miles (5 km) of this Orlando resort. Lake Buena Vista Factory Stores and Lake Bryan are also within 3 miles (5 km).

Free water park, fitness center

Free water park access, 4 restaurants, and 2 outdoor pools are all featured at this smoke-free resort. Bring the family and enjoy the mini golf, children's pool, and kid-friendly dining. Enjoy the 3 spa tubs and free perks like WiFi in public areas and a theme park shuttle.

Free WiFi, kitchens

The 777 individually decorated guestrooms offer free WiFi and comfy beds. Other amenities include kitchens, sitting areas, and flat-screen TVs.

Suite, 1 King Bed with Sofa bed, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max
$67* Per night/room Dec 17 - Dec 18

Accessible King Family Suite with Tub

Bed Count 1 King Bed Maximum Occupancy 6 Max

Accessible King Family Suite with Shower

Bed Count 1 King Bed Maximum Occupancy 6 Max

Family Suite, 2 Bedrooms, Accessible

Bed Count 2 King Beds Maximum Occupancy 8 Max

2 Bedroom King Family Suite with Bunk Bed and Kitchen

Bed Count 2 King Beds Maximum Occupancy 8 Max

Queen Family Suite with Bunkbed

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Holiday Inn Resort Orlando Suites - Waterpark ratings based on 84 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Resort Orlando Suites - Waterpark

Everyone (56) Couples (1) Family (19)
5 out of 5
I went to the front desk twice and had to knock on the door behind the desk to get anyone to help me. It was approximately 6:35 am. Room floors looked like they weren’t vacuumed. But it was roomy with the bunk suite.

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 6, 2019 by HotelMgmt

We’re sorry to hear your stay wasn’t as relaxing as it could have been. Please know that what you experienced is far from the high standard we set for ourselves here, and we will be working hard internally to ensure that remains true. Still, we’re happy to hear our spacious accommodations were to your liking. We hope to see you again soon, for an even better experience!

5 out of 5
Excelent facilities but the price of the resort fee plus parking was to high comparing to the cost of the room.

Posted by on Nov 26, 2019

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Comment from Hotel Management

Dec 6, 2019 by HotelMgmt

We’re sorry to hear our rates may have caused you some discomfort, but please know we price ourselves competitively with the surrounding hotels and other resorts of this type. That aside, we’re happy to hear our luxurious facilities could still make your stay a comfortable one! We hope to see you again soon, for a universally excellent experience.

4 out of 5

Posted by on Nov 25, 2019

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Comment from Hotel Management

Nov 25, 2019 by HotelMgmt

Thank you for taking a moment to share your positive score! We hope you plan to join us on your next visit to the area, so we have a chance to further impress.

5 out of 5
My family and I enjoyed our stay we really had a great time. The staff was really nice and helpful.

Posted by on Nov 8, 2019

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Comment from Hotel Management

Nov 8, 2019 by TA

Thank you for staying with us. We appreciate your feedback.

1 out of 5
Took forever to check in. Couldn’t find our room. Asked 2 employees for help, both sent us in the wrong direction. 2 elevators on each end of the building were broken. Had to go to a separate building to get to our room on the 5th floor. All while pushing a toddler in a stroller. Got to our room that is overlooking a stage for a nighttime adult Halloween party. There was no way our toddler and 6 year old would be able to sleep!!

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by HotelMgmt

Thank you for the review. It is disheartening to learn of your less than seamless check-in experience as well as your dissatisfaction with your room placement. I hope we were able to reach a resolution and get you into a better location. All of us would love to provide you with an improved visit in the future!

5 out of 5
😊😊😊 😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊

Posted by on Oct 20, 2019

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Comment from Hotel Management

Nov 21, 2019 by TA

Thank you for staying with us. We appreciate your feedback.

4 out of 5

Posted by on Oct 14, 2019

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Comment from Hotel Management

Oct 16, 2019 by HotelMgmt

Thank you for choosing to stay with us and for leaving a great rating! We hope it won't be long before we see you back through our doors.

5 out of 5
Was great for my three granddaughters..... they loved it😊

Posted by on Sep 22, 2019

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Comment from Hotel Management

Sep 22, 2019 by TA

Thank you for staying with us. We appreciate your feedback. Glad your granddaughters had a great time.

4 out of 5

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 2, 2019 by TA

Thank you for staying with us. We appreciate your feedback.

2 out of 5
The shuttle service is deceiving. You are charged extra for resort fees, which includes a shuttle described as having multiple times, and then find out they only have an 11:30 to 6. Who can see a whole park within those hours? Obviously, Holiday Inn was not interested in offering a shuttle, not only want to charge you for it. They also show you great savings on tickets in exchange for a 90 minute tour (yes, another time share scam), but it ends up being 3 hours of harassment while your kids are waiting to head to Disney. I'm surprised Holiday Inn agreed to such treatment for families. The property is ok.. elevators slow, some not working, you have to beg for toilet paper. But the marketplace had a nice staff.

Posted by , from NYC on Aug 29, 2019

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Comment from Hotel Management

Sep 2, 2019 by TA

Thank you for staying with us. We appreciate your feedback.

About the Holiday Inn Resort Orlando Suites - Waterpark

Location 14500 Continental Gateway, Orlando, FL 32821

Property Features

Holiday Inn Resort Orlando Suites - Waterpark offers its guests a complimentary water park, 2 outdoor swimming pools, and 3 spa tubs along with a waterslide and a fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this resort measures 7850 square feet (729 square meters) and includes a conference center. A children's pool, tour/ticket assistance, and an arcade/game room are also featured at the family-friendly Holiday Inn Resort Orlando Suites - Waterpark. For a fee, parking is available. This 3.5-star Orlando resort is smoke free.

  • 777 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 7850 sq ft of conference space
  • 729 sq m of conference space
  • Built in 1999
  • Karaoke
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Kitchen
  • Free theme park shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (29.9 km / 18.6 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Holiday Inn Resort Orlando Suites - Waterpark offers 777 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Accommodations at this 3.5-star resort have kitchens with refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Orlando resort provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • In-room kitchen
  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Lakeside Cafe - This buffet restaurant specializes in American cuisine and serves breakfast and dinner. A children's menu is available.

Antonios Pizzeria - This restaurant specializes in pizza and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Cravings - This coffee shop specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Hideaway Lounge - This bar specializes in American cuisine and serves dinner and light fare. A children's menu is available. Open daily.

Subway - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools and 3 spa tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Miniature golf on site
  • Golfing nearby
  • Basketball on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.75 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room coffee
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.95 per person (approximately)
  • Self parking fee: USD 15.97 per day
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Nickelodeon Resort
  • Nickelodeon Resort Suites
  • Nickelodeon Suites
  • Nickelodeon Suites Orlando
  • Holiday Inn Resort Orlando Suites Waterpark
  • Nickelodeon Suites Resort Orlando
  • Resort Nickelodeon
  • Nick Hotel Orlando
  • Nickelodeon Suites soon to be Holiday Inn Resort Waterpark
  • Nickelodeon Suites Resort
  • Orlando Suites Waterpark
  • Holiday Inn Resort Suites Waterpark
  • Holiday Inn Orlando Suites Waterpark
  • Holiday Inn Suites Waterpark
  • Holiday Inn Resort Orlando Suites - Waterpark Resort
  • Holiday Inn Resort Orlando Suites - Waterpark Orlando
  • Holiday Inn Resort Orlando Suites - Waterpark Resort Orlando

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.