Skip to main content
Beginning of main content

Enter dates to see availability

Hotel Description

Family-friendly 4-star resort near Epcot®

In suburbs

At this Kissimmee resort, you'll be within 3 miles (5 km) of Celebration Golf Club and 6 miles (10 km) of Disney Springs®. Disney's Animal Kingdom® Theme Park is within 6 miles (10 km) and Epcot® is within 12 miles (20 km).

Free water park, health club

This smoke-free resort features free water park access, a full-service spa, and 6 restaurants. There's fun for all ages with a children's pool and a theme park shuttle, and in-room childcare is an added bonus. Enjoy the 2 outdoor pools and perks like free WiFi.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 1416 guestrooms also offer WiFi and Smart TVs with cable channels. Other amenities include wired Internet, Netflix, and room service.

Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$179* Per night/room Dec 15 - Dec 16

Room, 2 Queen Beds, View (Florida View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds (Emerald Bay, Main Atrium View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, View (Atrium View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, View (Main Atrium View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Emerald Bay)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Gaylord Palms Resort & Convention Center ratings based on 121 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Gaylord Palms Resort & Convention Center

Everyone (32) Family (7)
3 out of 5
2 hours late with check in due to room not clean with a 4:00 check in time not getting in room till 6:00 with no time for 6:30 dinner reservations

Posted by on Dec 1, 2019

Was this review helpful to you?
4 out of 5
Everything was great! I would recommend anyone to stay !

Posted by on Nov 18, 2019

Was this review helpful to you?
5 out of 5

Posted by on Oct 27, 2019

Was this review helpful to you?
5 out of 5
Everything was very nice and all the staff was very kind

Posted by on Sep 25, 2019

Was this review helpful to you?
5 out of 5
more enterteiment for kids and restaurant for childrens

Posted by on Aug 15, 2019

Was this review helpful to you?
5 out of 5
Summerfest kid activities were exciting options for kids while we were at the hotel.

Posted by on Jul 14, 2019

Was this review helpful to you?
4 out of 5

Posted by on Jun 23, 2019

Was this review helpful to you?
3 out of 5
Very beautiful hotel. Nice waterpark for the kids to enjoy.

Posted by , from Miami on May 30, 2019

Was this review helpful to you?
4 out of 5
Did not like that you have to pay for parking. Could not control temperature in room

Posted by on May 13, 2019

Was this review helpful to you?
5 out of 5
Gaylord properties are always first class. Relaxing would stay again.

Posted by on Mar 23, 2019

Was this review helpful to you?

About the Gaylord Palms Resort & Convention Center

Location 6000 West Osceola Parkway, Kissimmee, FL 34746

Property Features

Gaylord Palms Resort & Convention Center offers its guests a full-service spa, a complimentary water park, 2 outdoor swimming pools, and 2 spa tubs. There are 6 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this resort measures 406662 square feet (37780 square meters) and includes a conference center. A children's pool, a health club, and a sauna are also featured at the family-friendly Gaylord Palms Resort & Convention Center. Parking is available for a fee. This 4-star Kissimmee resort is smoke free.

  • 1416 guestrooms or units
  • 8 levels
  • 6 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • 406662 sq ft of conference space
  • 37780 sq m of conference space
  • Built in 2002
  • Bar by the pool
  • Childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Free theme park shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (32.8 km / 20.4 mi)
  • Property shuttles: Free theme park shuttle; area shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Gaylord Palms Resort & Convention Center offers 1416 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Kissimmee resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available

Food & Drink

Old Hickory Steakhouse - This steakhouse serves dinner only.

MOOR - This seafood restaurant serves lunch and dinner. Open daily.

Villa de Flora - This family restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, and dinner. A children's menu is available. Open daily.

Wreckers Sports Bar - This sports bar specializes in American cuisine and serves lunch and dinner. Open daily.

SandBar - This family restaurant specializes in American cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Relâche Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

All taxes and fees are included in the room rate for any reservation where payment is made at time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • UnionPay

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.35 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • Internet access
  • Newspaper
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10.00 and USD 25.50 for adults, USD 10.00 and USD 25.50 for children (approximately)
  • Fee for in-room wireless Internet: USD 14.99 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.99 per day (rates may vary)
  • Self parking fee: USD 24 per night (in/out privileges)
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gaylord Palms
  • Gaylord Palms Kissimmee
  • Gaylord Palms Resort
  • Gaylord Palms Resort Kissimmee
  • Palms Gaylord
  • Gaylord Palms Hotel Kissimmee
  • Gaylord Palms Orlando
  • Gaylord Palms Resort Orlando
  • Gaylord Resort
  • Gaylord Palms Resort Orlando
  • Gaylord Palms Orlando
  • Gaylord Palms Resort Convention Center
  • Gaylord Palms Resort & Convention Center Resort
  • Gaylord Palms Resort & Convention Center Kissimmee
  • Gaylord Palms Resort & Convention Center Resort Kissimmee

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://travel.travelocity.com/Orlando-Hotels-Gaylord-Palms-Resort-&-Convention-Center.h807800-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Orlando-Hotels-Gaylord-Palms-Resort-&-Convention-Center.h807800-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 https://travel.travelocity.com/Orlando-Hotels-Gaylord-Palms-Resort-&-Convention-Center.h807800-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.