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4.1 out of 5

"Good for our needs. Decent for budget " More

By a verified traveler on Sun 18 Feb 2024

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Hotel Description

Hotel near Old Town in Kissimmee

In Kissimmee

You'll find Capone's Dinner Show and Kissimmee Go-Karts within 2 miles (3 km) of this hotel. Old Town and Lake Buena Vista Factory Stores are also within 3 miles (5 km).

Renovated in 2019

This hotel features an outdoor pool, a gym, and a restaurant. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A terrace, a garden, and a picnic area are also on offer.

Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$57* Per night/room Apr 7 - Apr 8

Royal Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Premier Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Club Room

Bed Count 1 King Bed Maximum Occupancy 6 Max

Junior Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Gallery Room

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Palazzo Lakeside Hotel ratings based on 63 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Palazzo Lakeside Hotel

Everyone (24) Couples (8) Family (20)
5 out of 5
Good for our needs. Decent for budget

Posted by , from Lehigh Acres on Feb 18, 2024

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Comment from Hotel Management

Feb 19, 2024 by GE

Thank you for your comment and for giving us a very good rating. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to seeing you again soon in your next visit to Orlando!. Thank you!. Palazzo Lakeside Hotel.

5 out of 5
The room is nice. The walls are so thin though. You can hear everything in hall. So tired we didn’t get to experience the breakfast. Conveniently located to Disney and the staff was really nice. The lobby looks really nice.

Posted by on Jan 21, 2024

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Comment from Hotel Management

Feb 26, 2024 by GET

Thank you for your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. Looking forward to welcoming you back soon in your next visit to Orlando Area!. Thank you. Palazzo Lakeside Hotel.

5 out of 5

Posted by on Dec 23, 2023

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Comment from Hotel Management

Jan 13, 2024 by PLH

Dear Hanane, Thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards,Palazzo Lakeside Hotel

1 out of 5

Posted by on Nov 25, 2023

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Comment from Hotel Management

Jan 6, 2024 by GM

Thank you for taking the time to write your review. All your comments are essential to us. Please contact us so our Front Desk Manager can discuss your issues personally. I will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then. Thank you. Palazzo Lakeside Hotel.

5 out of 5
Great price and quality

Posted by on Sep 24, 2023

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5 out of 5
Excelente atencion y personal amable y cordial, las habitaciones son buenas y el desayuno estuvo muy bueno, gran servicio

Posted by on Aug 31, 2023

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Comment from Hotel Management

Sep 6, 2023 by MB

Dear Guest, Thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards,Palazzo Lakeside Hotel

5 out of 5
Very nice staff very nice hotel, I do wish they had microwaves tho 😁

Posted by on Jul 16, 2023

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Comment from Hotel Management

Jul 18, 2023 by mb

Dear Guest, Thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards, Palazzo Lakeside Hotel

5 out of 5
It was very good!!

Posted by on Jun 2, 2023

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Comment from Hotel Management

Jun 6, 2023 by mb

Dear Guest, Thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards, Palazzo Lakeside Hotel

5 out of 5
My stay was very pleasant. The staff was very friendly and the room was nice and very clean. Breakfast was included. I couldn’t believe the price. I will definitely be back!

Posted by on Apr 30, 2023

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Comment from Hotel Management

May 1, 2023 by Palazzo Lakeside Hotel

Dear Betsey, Thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

1 out of 5
The pictures lies…there was no bathtub bathroom was dirty towels limited food was ok but had to limit meal which is baloney yes beautiful scenery but rust and doesn’t feel wow

Posted by on Apr 23, 2023

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Comment from Hotel Management

Apr 25, 2023 by Palazzo Lakeside Hotel

Dear Andrea, Thank you for your comments, your opinion is very important to us. We will attend to his concerns. Kind regards,

Property Features

Palazzo Lakeside Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (19 square meters) and includes conference space. A terrace, a vending machine, and an arcade/game room are also featured at Palazzo Lakeside Hotel. You'll have access to the outdoor pool at a partner property. A complete renovation of Palazzo Lakeside Hotel was completed in June 2019. This Kissimmee hotel is smoke free.

  • 222 guestrooms or units
  • 2153 sq ft of conference space
  • 19 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Room Amenities

Palazzo Lakeside Hotel offers 222 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers. This Kissimmee hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly. Renovation of all guestrooms was completed in June 2019.

  • Private balcony
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Palazzo Lakeside Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Parcel deliveries will be accepted for a surcharge. Any deliveries received more than 3 days before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher and a security system in each accommodation. Contactless check-out is available.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.36 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Parking
  • Phone calls
  • Pool access
  • Self parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Celebration Inn
  • Palazzo Lakeside Hotel Kissimmee
  • Palazzo Lakeside Kissimmee
  • Royal Celebration Inn Kissimmee
  • Royal Celebration Kissimmee
  • Palazzo Lakeside
  • Palazzo Lakeside Hotel Hotel
  • Palazzo Lakeside Hotel Kissimmee
  • Palazzo Lakeside Hotel Hotel Kissimmee

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.