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4.3 out of 5

"The hotel grounds were very pretty with lovely spots to sit and relax " More

By a verified traveler on Thu 14 Oct 2021

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Hotel Description

3.5-star hotel near Stanford University

In Palo Alto

Your stay at this Barron Park hotel places you within 2 miles (3 km) of Stanford University and Stanford Stadium. San Antonio Shopping Center and Hoover Tower are also within 3 miles (5 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center and WiFi in public areas. Self parking, a coffee shop, and a terrace are also offered.

WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 136 guestrooms also offer WiFi and flat-screen TVs with cable channels. Other amenities include rainfall showerheads, down comforters, and free local calls. Change of towels is available on request.

Standard Room, 1 Queen Bed, Patio, Tower

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$111* Per night/room Oct 31 - Nov 1

Standard Room, 1 King Bed, Patio, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Basic Room, Multiple Beds

Bed Count 3 Full Beds Maximum Occupancy 5 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Basic Room, 1 King Bed, Patio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Creekside Inn ratings based on 23 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Creekside Inn

Everyone (9) Couples (3) Family (11)
5 out of 5
The hotel grounds were very pretty with lovely spots to sit and relax

Posted by , from Bonita Springs on Oct 14, 2021

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Comment from Hotel Management

Oct 14, 2021 by GM

Dear Joseph, We are so glad that you had the opportunity to stay at the Creekside Inn and that we met your expectations. We thank you for your review and look forward to your next visit. Sincerely,

2 out of 5
Was given the worst room at the hotel next to the stair access and elevator on the corner of a busy road. The hotel was not full with plenty of availability. I would like a credit back for the bad experience. Thank you.

Posted by on Oct 4, 2021

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Comment from Hotel Management

Oct 13, 2021 by GM

Dear Guest, Thank you for taking the time to outline your experience during your stay, we apologize for any inconveniences and hope that your visit to Palo Alto was nice. We wish you safe travels and please contact us directly if you need any assistance.

5 out of 5
Creekside Inn is like a very small forest retreat in the middle of Palo Alto. It is my favorite place to stay when we come in for my husband's appointments at Stanford.

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 14, 2021 by GM

Dear Guest, We are so glad that you had the opportunity to stay at the Creekside Inn and that we met your expectations, We thank you for your review and look forward to your next visit. Sincerely,

5 out of 5

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jun 11, 2021 by GM

Dear Guest, We are so glad that you had the opportunity to stay at the Creekside Inn and that we met your expectations, We thank you for your review and look forward to your next visit. Sincerely,

4 out of 5
Very clean and upgraded decor

Posted by on May 24, 2021

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Comment from Hotel Management

May 27, 2021 by GM

Dear Guest, We are so glad that you had the opportunity to stay at the Creekside Inn and that we met your expectations, We thank you for your review and look forward to your next visit. Sincerely

5 out of 5
Beautiful flowers and plants all around the property, and neighbourhoods. Quiet atmosphere (may be more so due to the CORONA Pandemic). Front Desk staff always ready to help. And 7X filtered water, which tastes so good.

Posted by on Apr 29, 2021

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Comment from Hotel Management

May 3, 2021 by GM

May 3, 2021 Dear Anonymous: Thank you for your feedback we are so glad that you enjoy the property and the surrounding area. We look forward to serving you again. GM

4 out of 5

Posted by on Mar 25, 2021

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Comment from Hotel Management

May 7, 2021 by GM

Dear Guest, Thank you for taking the time to post your review. We are so happy to see that you enjoyed your stay at Creekside Inn. We look forward to seeing you again soon! Sincerely,

5 out of 5

Posted by on Mar 11, 2021

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Comment from Hotel Management

May 7, 2021 by GM

Dear Guest, Thank you for taking the time to post your review. We are so happy to see that you enjoyed your stay at Creekside Inn. We look forward to seeing you again soon! Sincerely,

5 out of 5
As always the room is very clean and very comfortable. My only complaint is that there is no convenient outlet for my phone or laptop charger.

Posted by on Jan 23, 2021

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Comment from Hotel Management

Feb 22, 2021 by GM

Hello Valued Guest, Thank you for your review. We are happy to see how clean and comfortable your stay was. Please let us know the next time you visit Palo Alto and we can ensure to put an extra outlet in your room. Thank you again for staying at the Creekside Inn and we hope you are having a wonderful week! Sincerely, GM

3 out of 5
Everything was excellent except for constant loud noises emulating from the room directly above us, which lasted most of the night!!

Posted by , from Sparks on Feb 18, 2020

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Comment from Hotel Management

Feb 19, 2020 by GM

Dear Carl: We are so sorry to hear about the constant loud noise you experience during your stay. Our lobby is open 24/7, and we try our best to keep all noise minimal at night. Please feel free to reach out to us directly next time you visit Palo Alto and we will make sure to provide you a complimentary upgrade in a high floor. We apologize again for the inconvenience and hope the rest of your stay was enjoyable. GM

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have WiFi for a fee. A terrace, multilingual staff, and a garden are also featured at the business-friendly Creekside Inn. Parking is available for a fee. This 3.5-star Palo Alto hotel is smoke free.

  • 136 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Snack bar/deli
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Train station: California Ave Station (1.8 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Creekside Inn offers 136 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Creekside Inn has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • 0.195 percent tourism fee will be charged
  • Resort fee: USD 10.75 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • Internet access
  • Parking
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10.75 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 10.75 per night (rates may vary)
  • Self parking fee: USD 10.75 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Creekside Inn Greystone Hotel Palo Alto
  • Creekside Inn Palo Alto
  • Creekside Palo Alto
  • Creekside Hotel Palo Alto
  • Creekside Inn Greystone Hotel
  • Creekside Greystone Palo Alto
  • Creekside Greystone
  • Creekside Inn Hotel
  • Creekside Inn Palo Alto
  • Creekside Inn Hotel Palo Alto
  • Creekside Inn A Greystone Hotel

You should know

  • Guests may experience noise disturbance due to nearby construction work.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.