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"Very nice hotel - beds weren’t the best quality but no other complaints. " More

By a verified traveler on Sun 31 Mar 2019

Hotel Description

3-star golf hotel near San Antonio Shopping Center

Heart of Palo Alto

You'll find San Antonio Shopping Center and Rengstorff Park within 3 miles (5 km) of this hotel. Also, Los Altos History Museum is within 3 miles (5 km) and Computer History Museum is within 6 miles (10 km).

Renovated in 2015

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, iPod docks

The 174 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and iPod docks. Refrigerators, room service, and premium bedding are also available.

Room, 1 King Bed (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible (Hearing Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Garden Inn Palo Alto ratings based on 7 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Garden Inn Palo Alto

Everyone (5) Couples (2) Family (1)
1 out of 5

Posted by on Feb 9, 2021

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2 out of 5

Posted by on Sep 11, 2020

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5 out of 5

Posted by on Aug 12, 2020

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5 out of 5

Posted by on Feb 12, 2020

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4 out of 5
Very nice hotel - beds weren’t the best quality but no other complaints.

Posted by on Mar 31, 2019

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2 out of 5

Posted by on Mar 18, 2019

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5 out of 5

Very nice experience

We just stayed one night for a Stanford football game and had a very nice time. The room was clean and well appointed, and the staff was courteous and helpful. Will stay here again.

Posted by , from Central California on Oct 5, 2015

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About the Hilton Garden Inn Palo Alto

Location 4216 El Camino Real, Palo Alto, CA 94306

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hilton Garden Inn Palo Alto offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3000 square feet (279 square meters). The business-friendly Hilton Garden Inn Palo Alto also features a terrace, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. A complete renovation of Hilton Garden Inn Palo Alto was completed in 2015. This 3-star Palo Alto hotel is smoke free.

  • 174 guestrooms or units
  • 4 levels
  • 7 conference rooms
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 2015
  • Dining venue
  • Bar or lounge
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Norman Y. Mineta San Jose Intl. Airport (SJC) (22.6 km / 14.1 mi)
  • Train station: San Antonio Station (2.3 km / 1.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Palo Alto offers 174 accommodations with iPod docking stations and complimentary toiletries. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. This Palo Alto hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Luxury bedding
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 7:30 AM to 11 AM.

Garden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • 0.195 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 15 per person (approximately)
  • Self parking fee: USD 14.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Palo Alto Hotel
  • Hilton Garden Inn Palo Alto
  • Hilton Palo Alto Palo Alto
  • Hilton Garden Inn Palo Alto Hotel
  • Hilton Garden Inn Palo Alto Palo Alto
  • Hilton Garden Inn Palo Alto Hotel Palo Alto

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.