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4.1 out of 5

"Great location, large room, helpful staff. Enjoyed our stay! " More

By a verified traveler on Tue 02 Jan 2018

Hotel Description

3.5-star hotel near Stanford Shopping Center

In suburbs

A stay at this University South hotel places you within half a mile (1 km) of Stanford Shopping Center and 2 miles (3 km) of Stanford University. Stanford Theatre and Stanford University Arboretum are also within half a mile (1 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 14 conference rooms, 24-hour business center, and valet parking. Enjoy the 24-hour fitness center and perks like free WiFi.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 346 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Pillowtop beds, room service, and premium bedding are also available.

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$129* Per night/room Dec 13 - Dec 14

Traditional Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 2 Double Beds, Business Lounge Access

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sheraton Palo Alto Hotel ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Palo Alto Hotel

Everyone (7) Family (1)
5 out of 5
The hotel is very welcoming and beautiful. The rooms are comfortable and the linens are of very good quality. We were extremely comfortable here.

Posted by on May 18, 2019

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5 out of 5

Posted by on Dec 20, 2018

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4 out of 5
Centrally located Palo Alto hotel. Easy walk to University Avenue restaurants and shopping, and to Stanford. Easy to drive to from one direction but complicated from the other (due to nearby railroad tracks).

Posted by on Dec 3, 2018

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4 out of 5
Great location, large room, helpful staff. Enjoyed our stay!

Posted by on Jan 2, 2018

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4 out of 5

Good location to downtown

Overall a good hotel. Room was clean and quiet. Breakfast was very good with generous portions. No freebies, no frills. Trains run frequently along the back side, No alarm clock needed, it will wake you up. The staff is excellent, customer service was fantastic, I would recommend this hotel on that alone.

Posted by , from central valley, ca on Dec 20, 2017

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1 out of 5

Would never stay here again!

Upon checking into our room almost instantly there was a loud humming noise, this came and went every 30 seconds! When we called the front desk they said it was the elevator! Would relocate us but only had 1 choice a room with 2 double beds! Also in the middle of the night loud alarm to vacate the room! Sounded for approx 30 min which turned out to be a false alarm! Also smoke coming through the vent in the bathroom! Very disappointed in the Sheraton!

Posted by on May 11, 2017

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2 out of 5

Incredibly noisy, couldn't sleep due to noise.

There were noises coming in all night that sounded as if someone had left a shower on all night long. Cannot explain where the noise came from. I am glad we were there only one night.

Posted by on Feb 13, 2017

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5 out of 5

Great people great service amazing personal

Everything was so comfort we feel like home ... Thanks

Posted by , from palo alto ca on Jul 11, 2016

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5 out of 5

A little pricey, but worth it.

Pros: Close restaurants, Quiet
Cons: No free Internet
It's conveniently located next to downtown PA and across from Stanford. The $10 charge for wifi was unecessary, and the room service was a bit pricey, but overall it was a really nice place to stay. Instead of paying $20 for a burrito though, I'd recommend walking 2 blocks to the 24hr Subway on University.

Posted by , from Willow Creek, CA on May 31, 2012

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5 out of 5

Hits all the sweet spots

Pros: Close restaurants, Quiet, location
Cons: No free Internet
This hotel is very fairly priced, located ideally across from the Stanford campus and close to much on University Drive within walking distance. The beds are very comfortable and the rooms are clean. For stays related to Stanford University, I see no reason to stay anywhere else.

Posted by , from Washington DC on Dec 7, 2011

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About the Sheraton Palo Alto Hotel

Location 625 El Camino Real, Palo Alto, CA 94301

Property Features

Sheraton Palo Alto Hotel offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5405 square feet (502 square meters) and includes conference space. The business-friendly Sheraton Palo Alto Hotel also features gift shops/newsstands, a garden, and complimentary newspapers in the lobby. Parking is available for a fee. This 3.5-star Palo Alto hotel is smoke free.

  • 346 guestrooms or units
  • 4 levels
  • 5405 sq ft of conference space
  • 502 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (31.3 km / 19.5 mi)
  • Train station: Palo Alto Station (0.4 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Palo Alto Hotel offers 346 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Palo Alto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.

Poolside Grill - This poolside restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are welcome and stay free
  • Weight limit: 80 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 21 per person (approximately)
  • Self parking fee: USD 20.00 per day (in/out privileges)
  • Valet parking fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Palo Alto
  • Palo Alto Hotel
  • Palo Alto Sheraton
  • Palo Alto Sheraton Hotel
  • Sheraton Hotel Palo Alto
  • Sheraton Palo Alto
  • Sheraton Palo Alto Hotel
  • Sheraton Palo Alto Hotel Hotel
  • Sheraton Palo Alto Hotel Palo Alto
  • Sheraton Palo Alto Hotel Hotel Palo Alto

You should know

  • Pool access available from 6 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.