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Surf & Sand Hotel

2-star property
40 Fort Pickens Road, Pensacola Beach, FL 1-855-201-7819

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3.6 out of 5
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See all 42 Travelocity Reviews

"The hotel wasn't clean, the walls extremely thin could hear the neighbors tv all night plus a very loud girls trip night before.had to pay for parking ... " More

By a verified traveler on Mon 18 Jan 2021

Points Of Interest

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Hotel Description

Beach hotel near Pensacola Beach Pier

Steps from the beach

Stay at this Pensacola Beach hotel and you'll be within half a mile (1 km) of Pensacola Beach Pier and 9 miles (15 km) of Fort Pickens. Also within 9 miles (15 km) are Pensacola Civic Center and Pensacola Little Theatre.

Renovated in 2017

An outdoor pool is featured at this hotel, along with free WiFi in public areas and a terrace. Business travelers can take advantage of the express check-in. A picnic area, express check-out, and luggage storage are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 100 guestrooms also offer free WiFi and TVs with satellite channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 1 Queen Bed, Accessible (Upper Floor)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$70* Per night/room Jan 28 - Jan 29

Room, 1 King Bed (Upper Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed, Accessible, Ground Floor

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Basic Room, 2 Queen Beds, Ground Floor

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Bay View (Upper Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Surf & Sand Hotel ratings based on 42 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Surf & Sand Hotel

Everyone (24) Couples (5) Family (15)
3 out of 5
The hotel wasn't clean, the walls extremely thin could hear the neighbors tv all night plus a very loud girls trip night before.had to pay for parking .. ridiculous. Not staying here again

Posted by , from Sa texas on Jan 18, 2021

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Comment from Hotel Management

Jan 19, 2021 by Jennifer

We are very sorry to hear that you had a negative experience at our hotel, Gina. Thank you for taking the time to share your concerns. We will pass your comments along to our team. We hope to get the opportunity to welcome you back in the future. Thanks again.

5 out of 5

Posted by on Dec 13, 2020

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Comment from Hotel Management

Dec 14, 2020 by Chloe

Thank you so much for taking the time to review your stay with us. We are so happy to hear that you enjoyed a 5-star stay with us. We hope to welcome you back soon!

4 out of 5
The staff was so nice. The breakfast lobby area was a quaint beachy decor. It was right across the street from the popular Casino Bay with restaurants and pier. The room was okay, but it was clean and okay since I was just there to sleep at night. The kindness of the staff made my stay good.

Posted by , from Atlanta, GA on Sep 11, 2020

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Comment from Hotel Management

Sep 11, 2020 by Jennifer

DH, thank you for sharing your review of our hotel. We are happy to know that you liked our wonderful staff and great location. Thank you for taking the time to share that with us. We would love the opportunity to welcome you back again soon!

4 out of 5
The private beach area was great, as were the paddle boards and kayaks

Posted by , from Eufaula, AL on Aug 25, 2020

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Comment from Hotel Management

Aug 25, 2020 by Jennifer

Mark, thank you for sharing a review of your recent stay at our hotel. We're so happy to hear that you enjoyed our beach area and fun amenities. Thank you for letting us know. We hope to see you again soon!

2 out of 5
The only good thing was the location, booked through travelocity and we reserved a roll away bed but hotel said they dont have those, no housekeeping and when we asked for more towels they were out of vlean towels at times, not a clean place, and dead bolt not working and bsthroom ligjt shut off at times breakfast lady very nice

Posted by on Aug 2, 2020

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Comment from Hotel Management

Aug 3, 2020 by Amanda

Thank you for letting us know how we did during your stay! Our guests experience is very important to us. I am sorry that you had a less than perfect experience with us and will forward the issues with cleaning and maintenance to the management team so they can address them for you and future guests. Please reach out to us if there is anything we can do at this time.

1 out of 5
It was dirty. We had to beg for clean towels. Staff behind the counter was rude. The manager was amazing. But that was the only thing that was good about the stay at the hotel.

Posted by , from ky on Jul 28, 2020

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Comment from Hotel Management

Jul 29, 2020 by Jennifer

Hi Becky! Thank you so much for taking the time to leave us this review. We are so sorry that you had a negative experience in our hotel, as your experience sincerely matters to us. We will share your concerns with the team so that we can continue to improve and better serve you and other guests in the future. We apologize again that your visit was anything short of spectacular and we hope you'll give us another chance in the future to make it right.

2 out of 5
For the price of this hotel. I thought the condition of this facility would have been cleaner and better maintained. The rooms were clean except for the floors.

Posted by , from Orlando, FL on Jun 19, 2020

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Comment from Hotel Management

Jun 20, 2020 by Deidra

Thank you for your valuable feedback, Daphne. We’re so sorry you had a negative experience in our hotel and you found the property in need of cleaning and maintenance. Your experience during your stay sincerely matters to us, and we would love to have the opportunity to address your concerns. We appreciate you letting us know. Candid comments always help us do our job better.

4 out of 5
Liked location. Close to restaurants and shops. Free kayaks, paddle boards.

Posted by on Jun 6, 2020

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Comment from Hotel Management

Jun 7, 2020 by Deidra

Thank you so much for taking the time to review your stay with us. We are so happy to hear that you enjoyed your stay with us and enjoyed the free kayaks and paddle boards--they are great, aren't they! We hope to welcome you back soon!

3 out of 5

Posted by on Jun 3, 2020

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Comment from Hotel Management

Jun 3, 2020 by Jennifer

Thank you so much for taking the time to review your stay with us. We would love to hear more about your stay and how we can improve to ensure you have a five-star experience at our hotel. If you would like to share additional feedback, please connect with us directly. Thank you again! We look forward to hearing from you and welcoming you back to our slice of paradise soon!

4 out of 5
Location is great, room was ready shortly after 4pm. You can hang out at the beach which is directly across the street, the pool area and picnic area is nice, it was too cold to utilize this amenity for this trip. The property has a small private beach area. Free use of kayaks and bicycles. $10 a night to park in their parking lot or free across the street in the public beach parking lot which I think is a bit weird. Breakfast was just enough and filling. Staff member Elizabet is very friendly and makes your stay warm and welcoming.

Posted by on Mar 9, 2020

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Comment from Hotel Management

Mar 10, 2020 by Bradley D.

Hello, thanks for staying with us and for letting us know about your visit. We're glad you were able to explore the area with ease and take advantage of our on-property amenities. We also appreciate the nice feedback about Ms. Elizabet, and we can't wait to let her know she made a nice impression on you. We appreciate your business and hope you'll be back for another visit soon.

About the Surf & Sand Hotel

Location 40 Fort Pickens Road, Pensacola Beach, FL 32561

Property Features

As a guest of Surf & Sand Hotel, you'll find an outdoor pool, a terrace, and barbecue grills. WiFi is free in public spaces. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Surf & Sand Hotel. You'll have access to the outdoor pool at a partner property. A complete renovation of Surf & Sand Hotel was completed in January 2017. This Pensacola Beach hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • Built in 1994
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Pensacola Intl. Airport (PNS) (21.1 km / 13.1 mi)

Room Amenities

Surf & Sand Hotel offers 100 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. Satellite television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Pensacola Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.

Pet Policy

  • Pets: USD 40 per accommodation, per day
  • Weight limit: 80 lbs
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pensacola Beach Travelodge
  • Travelodge Hotel Pensacola Beach
  • Travelodge Pensacola Beach
  • Travelodge Pensacola Beach Hotel Pensacola Beach
  • Travelodge Pensacola Beach Hotel
  • Surf Sand Hotel Pensacola Beach
  • Surf Sand Hotel
  • Surf Sand Pensacola Beach
  • Surf & Sand Hotel Hotel
  • Surf & Sand Hotel Pensacola Beach
  • Surf & Sand Hotel Hotel Pensacola Beach

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.