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Embassy Suites by Hilton Portland Downtown

3.5-star property
319 SW Pine St, Portland, OR 1-855-201-7819
3.9 out of 5
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See all 25 travelocity Reviews

"The hotel and staff were great! We stayed for three days and founds lots to do in walking distance of the hotel! The room was clean and spacious. I wo ... " More

By a verified traveler on Tue 18 May 2021

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Hotel Description

3.5-star historic hotel near Lan Su Chinese Garden

City center stay

Within a 10-minute walk of this Downtown Portland hotel, you'll find Lan Su Chinese Garden and Pioneer Courthouse Square. Portland Art Museum and Oregon Convention Center are also within 2 miles (3 km).

Renovated in 2016

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the sauna and free on-the-go breakfast each morning.

King Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
$190* Per night/room Jul 10 - Jul 11

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Allergy Friendly

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Allergy Friendly

Bed Count 1 King Bed Maximum Occupancy 4 Max

2 Bedroom 2 Bath King Suite

Bed Count 2 King Beds Maximum Occupancy 6 Max

King Conference Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton Portland Downtown ratings based on 25 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Portland Downtown

Everyone (14) Couples (4) Family (6)
2 out of 5

Posted by on Nov 24, 2021

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5 out of 5

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 27, 2021 by Kadie

Thank you so much!!

2 out of 5
It was a clean hotel

Posted by on Jun 28, 2021

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Comment from Hotel Management

Jun 30, 2021 by Kadie

Thank you so much.

5 out of 5
The hotel and staff were great! We stayed for three days and founds lots to do in walking distance of the hotel! The room was clean and spacious. I would stay again!

Posted by on May 18, 2021

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Comment from Hotel Management

May 27, 2021 by Kadie

Thank you so much for your 5 star review!

1 out of 5
There was dirty clothes left in my room from the previous guest. But they are giving m

Posted by on May 3, 2021

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Comment from Hotel Management

May 27, 2021 by Kadie

Thank you for your review and your feedback!

5 out of 5

Posted by on Mar 2, 2021

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Comment from Hotel Management

Mar 13, 2021 by Kadie

Thank you so much for staying with us! It was a pleasure having you with us.

5 out of 5
They went out of their way to Accommodate us as we were traveling with a handicap person

Posted by on Mar 1, 2021

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Comment from Hotel Management

Mar 1, 2021 by Kadie

Thank you kindly for your review. It was a pleasure having you, and we hope to see you in the future!

2 out of 5
While the staff was very friendly and professional, the location of the hotel was not good. Many homeless people in the area which made me feel unsafe. I arrived at 1:00am and could only find parking that I had to pay for about a 5mins walk from the hotel. I had to walk by the homeless people in the middle of the night which was scary. Then to make matters worst the door to the hotel was locked and I had to call a number and go through keypad options to get a live person to be let in. I was eager to get into the hotel because of the homeless population and how dark it was and it was frustration to call in order to get in. Lastly the room was neat for the most part but the bathroom seemed a little dirty. The over all look of the hotel was not appealing and and the inside reflected the same as the outside. But as a place I slept warm and the room heater worked well.

Posted by , from Riverside California on Dec 1, 2020

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Comment from Hotel Management

Dec 1, 2020 by Kadie - front office supervisor

Hello Kevin, Thank you for taking the time to leave some feedback for us. I apologize for any inconvenience you experienced with the area and needing to call to be let in late at night. We appreciate you staying with us, and we will take your feedback seriously.

2 out of 5
was nice inside very scary outside many tents on the side walk on the back of the hotel with many homeless group settings the whole block.

Posted by on Jul 17, 2020

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Comment from Hotel Management

Jul 17, 2020 by Kadie - Front office supervisor

Hello there, thank you for your feedback. I am glad to see you liked the hotel but I apologize for the area.

5 out of 5

Posted by on Mar 16, 2020

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Comment from Hotel Management

Mar 18, 2020 by Kadie

Thank you so much for your review, and thank you for staying with us!

About the Embassy Suites by Hilton Portland Downtown

Location 319 SW Pine St, Portland, OR 97204

Property Features

Embassy Suites by Hilton Portland Downtown offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 14000 square feet (1301 square meters) and includes a conference center. A library, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Portland Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Embassy Suites by Hilton Portland Downtown was completed in 2016. This 3.5-star Portland hotel is smoke free.

  • 1 building
  • 276 guestrooms or units
  • 8 levels
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Built in 1912
  • To-go breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Portland Union Station (1 km / 0.6 mi)
  • Metro station: SW 5th-Oak Street Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Portland Downtown offers 276 air-conditioned accommodations with MP3 docking stations and safes. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Portland hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.

Embassy Suites by Hilton Portland Downtown has a restaurant serving breakfast, brunch, and lunch.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Spa Services

  • Manicures and pedicures

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Self parking fee: USD 43 per day (in/out privileges)
  • Valet parking fee: USD 53 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Portland-Downtown
  • Embassy Suites Portland-Downtown
  • Portland-Downtown Embassy Suites
  • Embassy Suites Portland - Downtown Hotel Portland
  • Portland Embassy Suites
  • Embassy Suites Portland-Downtown Hotel
  • Embassy Suites by Hilton Portland Downtown Hotel
  • Embassy Suites by Hilton Portland Downtown Portland
  • Embassy Suites by Hilton Portland Downtown Hotel Portland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

The property is a member of Historic Hotels of America.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.