For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within a 10-minute walk of this Old Town Chinatown hotel, you'll find Lan Su Chinese Garden and Pioneer Courthouse Square. Also, Oregon Convention Center is within half a mile (1 km) and Portland Art Museum is within 2 miles (3 km).
Renovated in 2016
This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the spa tub and free cooked-to-order breakfast each morning.
MP3 docks, WiFi
The 276 guestrooms feature comforts like premium bedding and down comforters, while refrigerators and microwaves offer the conveniences of home. Other amenities include MP3 docks, WiFi, and LCD TVs with cable channels.
Embassy Suites by Hilton Portland Downtown ratings based on 59 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Embassy Suites by Hilton Portland Downtown
Everyone (21)Couples (3)Family (3)
4 out of 5
Posted by a verified traveler on Jan 5, 2020
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5 out of 5
Liked that there was a fireplace with a fire in the lobby and its historical status. Nothing not to like!
Posted by a verified traveler on Dec 30, 2019
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Comment from Hotel Management
Dec 31, 2019
by Kadie
Thank you for your review, I am glad to see you enjoyed our historical hotel!
2 out of 5
I called before arriving to possibly get an early check in and the staff at the front told me that I would have to come and talk to them when I get in town due to the type of room booked, which was totally fine. I ended up with a semi early check in which I appreciated, but when we got to our room it looked extremely rushed when it was cleaned. Meaning we found trash on the floor and in the bedroom there was an old joint that had been smoked on the floor. Might I mention that we booked a corner king suite! We paid a good amount for this room because it was my birthday and it’s extremely disappointing to come to a “luxury hotel” and that happens. The rooms are VERY dated and smaller that what the pictures made it look. We valeted our car and the valet stag was the worst I have ever dealt with! Only select gentleman would acknowledge is when we would get our car or drop it off. On Sunday when we were checking out we left early (6:30/7:00am) due to driving back home and valet wasn’t completely open but the gentleman were outside getting ready, which we completely understand that they need to open for the day, but we were standing outside (in the freezing cold) waiting to atleast be acknowledged by one of them and one gentleman told us that he wasn’t clocked in and couldn’t help us and walked inside. So we were thinking great we can’t leave now. We will never stay here again! Worst service for a high end hotel, extremely disappointed!
Posted by a verified traveler on Dec 2, 2019
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Comment from Hotel Management
Dec 3, 2019
by Kadie - Front Office Supervisor
Thank you for your feedback, I will be sure to pass this information along to the valet manager! We are always looking to improve.
5 out of 5
Posted by a verified traveler on Oct 15, 2019
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5 out of 5
Great room, parking price is too high! Great location
Posted by a verified traveler on Oct 14, 2019
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5 out of 5
Homeless people around...................................................
Posted by a verified traveler on Oct 7, 2019
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1 out of 5
We made a mistake by booking Portland Oregon when we were trying to book Portland Maine. Although we are frequent Hilton honors members, they would not let us cancel. So we got charge for nothing. How would you feel?
Posted by Linda, from Charleston, SC on Sep 3, 2019
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5 out of 5
This property was not only a very comfortable place to stay it has an interesting historical past. The decor is well maintained in the historical style yet the rooms are modern & very comfortable.
Posted by a verified traveler on Jul 16, 2019
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5 out of 5
Posted by a verified traveler on Jun 3, 2019
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Comment from Hotel Management
Jun 7, 2019
by pdx
Thank you for staying with us!
5 out of 5
The only downtown Portland hotel that still has a pool/spa that's not in the gym! Good value, decent included breakfast including custom omelets, and now a good restaurant on site again for all meals.
Posted by ELLEN, from Portland OR on May 15, 2019
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Comment from Hotel Management
May 23, 2019
by pdx
Thank you staying with us and for your feedback!
About the Embassy Suites by Hilton Portland Downtown
As a guest of Embassy Suites by Hilton Portland Downtown, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Event space at this hotel measures 14000 square feet (1301 square meters) and includes a conference center. A library, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Portland Downtown. The hotel can provide concierge services and wedding services. Parking is available for a fee. A complete renovation of Embassy Suites by Hilton Portland Downtown was completed in 2016. This 4-star Portland hotel is smoke free.
1 building
276 guestrooms or units
8 levels
14000 sq ft of conference space
1301 sq m of conference space
Built in 1912
Cooked-to-order breakfast (free)
Manager's reception (free)
Charging station for electric cars
Business center (24 hours)
Conference center
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Library
Gift shop
Beauty salon
Newspapers in lobby (free)
Fireplace in lobby
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Laundry facilities
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
WiFi (surcharge)
, Wired Internet access (surcharge)
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Transport
Airport: Portland, OR (PDX-Portland Intl.) (18.7 km / 11.6 mi)
Train station: Portland Union Station (1.3 km / 0.8 mi)
Metro station: SW 5th-Oak Street Station (0.2 km / 0.1 mi)
Parking: Valet parking and self parking available for a surcharge
Room Amenities
Embassy Suites by Hilton Portland Downtown offers 276 air-conditioned accommodations with MP3 docking stations and safes. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
MP3 dock
In-room dining (limited hours)
HD television
Cable channels
Premium channels
Refrigerator
Microwave
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Down blanket
Bathtub
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Nightly turndown service
Weekday newspapers (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Room service (during limited hours) is available.
Nearby Activities
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Spa Services
Manicures and pedicures
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Braille or raised signage
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for USD 15.0 per day.
Free cribs (infant beds)!
Pets
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Only service animals are allowed
Debit cards
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
Fee for in-room wired Internet: USD 9.95 (rates may vary)
Self parking fee: USD 43 per day (in/out privileges)
Valet parking fee: USD 50 per day (in/out privileges)
Early check-in fee: USD 25 (subject to availability)
Late check-out is available for a fee (subject to availability, amount varies)
Rollaway bed fee: USD 15.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Embassy Suites Hotel Portland-Downtown
Embassy Suites Portland-Downtown
Portland-Downtown Embassy Suites
Embassy Suites Portland - Downtown Hotel Portland
Portland Embassy Suites
Embassy Suites Portland-Downtown Hotel
Embassy Suites by Hilton Portland Downtown Hotel
Embassy Suites by Hilton Portland Downtown Portland
Embassy Suites by Hilton Portland Downtown Hotel Portland
You should know
Pool access available from 6:00 AM to 10:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Awards & Affiliations
The property is a member of Historic Hotels of America.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
