"They went out of their way to Accommodate us as we were traveling with a handicap person " More
City center stay
Within a 10-minute walk of this Old Town Chinatown hotel, you'll find Lan Su Chinese Garden and Pioneer Courthouse Square. Portland Art Museum and Oregon Convention Center are also within 2 miles (3 km).
Renovated in 2016
A restaurant and a 24-hour fitness center are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the free on-the-go breakfast each morning.
Sofa beds, WiFi
The 276 guestrooms feature comforts like premium bedding and down comforters, while refrigerators and microwaves offer the conveniences of home. Other amenities include MP3 docks, sofa beds, and LCD TVs with cable channels. Housekeeping is available on request.
Mar 1, 2021 by Kadie
Thank you kindly for your review. It was a pleasure having you, and we hope to see you in the future!
Dec 1, 2020 by Kadie - front office supervisor
Hello Kevin, Thank you for taking the time to leave some feedback for us. I apologize for any inconvenience you experienced with the area and needing to call to be let in late at night. We appreciate you staying with us, and we will take your feedback seriously.
Jul 17, 2020 by Kadie - Front office supervisor
Hello there, thank you for your feedback. I am glad to see you liked the hotel but I apologize for the area.
Mar 18, 2020 by Kadie
Thank you so much for your review, and thank you for staying with us!
Mar 2, 2020 by Kadie
Thank you so much for staying with us, we hope you enjoyed your time in Portland!
Dec 31, 2019 by Kadie
Thank you for your review, I am glad to see you enjoyed our historical hotel!
Dec 3, 2019 by Kadie - Front Office Supervisor
Thank you for your feedback, I will be sure to pass this information along to the valet manager! We are always looking to improve.
The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 14000 square feet (1301 square meters) and includes a conference center. A 24-hour fitness center, a library, and tour/ticket assistance are also featured at the business-friendly Embassy Suites by Hilton Portland Downtown. The hotel can provide concierge services and wedding services. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Portland Downtown was completed in 2016. This 3.5-star Portland hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Embassy Suites by Hilton Portland Downtown offers 276 air-conditioned accommodations with MP3 docking stations and safes. Accommodations are furnished with double sofa beds. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.
Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.
Embassy Suites by Hilton Portland Downtown has a restaurant serving breakfast, brunch, and lunch.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of Historic Hotels of America.