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Crowne Plaza Portland Downtown Convention Center, an IHG Hotel

3.5-star property
1441 NE 2nd Avenue, Portland, OR 1-855-201-7819
4.0 out of 5
Very good!
See all 31 travelocity Reviews

"The pool facility was excellent! We also enjoyed our nice room, and everything was quite clean. Staff was really nice!!! " More

By a verified traveler on Mon 20 Mar 2023

Points Of Interest

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Hotel Description

3.5-star hotel near Moda Center

Northeast Portland stay

Within a 15-minute walk of this Northeast Portland hotel, you'll find Moda Center and Veterans Memorial Coliseum. Tom McCall Waterfront Park and Pioneer Courthouse Square are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. There's a gym on site, and a 24-hour front desk and a coffee shop are also provided.

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$161* Per night/room Jun 1 - Jun 2

Room (Willamette)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Crowne Plaza Portland Downtown Convention Center, an IHG Hotel ratings based on 31 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Portland Downtown Convention Center, an IHG Hotel

Everyone (15) Couples (2) Family (10)
5 out of 5

Posted by on Apr 19, 2023

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Comment from Hotel Management

May 14, 2023 by Tatiana- GSM

Hi Tyson, I'm glad that our accommodations were worthy of a perfect score in your review. Thank you, and we look forward to your return at the Crowne Plaza Portland!

5 out of 5
The pool facility was excellent! We also enjoyed our nice room, and everything was quite clean. Staff was really nice!!!

Posted by on Mar 20, 2023

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Comment from Hotel Management

Mar 27, 2023 by Tatiana - GSA

Dear Thank you for rating your stay with us. I'm glad your stay was a perfect one, and we look forward to having you back soon at the Crowne Plaza Portland Convention Center.

4 out of 5
Near to the hospital

Posted by on Mar 15, 2023

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Comment from Hotel Management

Mar 16, 2023 by Tatiana Guest Service Manager

Dear Jeff!Thank you for rating your stay with us. I'm glad your stay went week, and we look forward to having you back soon at the Crowne Plaza Portland Convention Center.

4 out of 5

Posted by on Feb 19, 2023

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Comment from Hotel Management

Mar 27, 2023 by Tatiana - GSA

Dear Jessica,Thank you for rating your stay with us. I'm glad your stay was great, and we look forward to having you back soon at the Crowne Plaza Portland Convention Center.

4 out of 5
Overall it is great if you’re not too picky. My big complaint was that the bed sheets were super dirty no there were popcorn residue left in the room but everything’s else was great.

Posted by on Jan 16, 2023

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Comment from Hotel Management

Jan 16, 2023 by Ziggy L-General Manager

Dear Rebecca,Thank you for staying and taking the time to comment. I will share your comments with my team to improve our service.Regards,

5 out of 5
.

Posted by on Dec 20, 2022

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Comment from Hotel Management

Dec 24, 2022 by Ziggy L-General Manager

Dear Martha,Thanks for staying. I am glad you enjoyed your stay.Regards,

1 out of 5
Housekeeping staff relentlessly bangs on each and every single door starting at 9:30am and doesn't stop. You can hear the loud, obnoxious knocking above, below, and on your floor. It woke me up and I couldn't get back to sleep. It was completely unacceptable and I'm never staying at this location ever again. Worst experience at a hotel ever. What hotel does that? You should be able to sleep in peace and quiet. That wasn't the case here and I advise to stay away from this hotel if you want to sleep in past 9:30am.

Posted by on Dec 19, 2022

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Comment from Hotel Management

Dec 24, 2022 by Ziggy L-General Manager

Dear Jon,My apologies for disturbing you. My housekeeping team will honor all do not disturb signs and try to be quiet as they begin their day. I will share your comments with my team so we can do better going forward.Regards,

1 out of 5

Posted by on Dec 15, 2022

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3 out of 5

Posted by on Dec 4, 2022

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5 out of 5
I liked that this is just minutes away from the Moda Center

Posted by on Nov 29, 2022

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Comment from Hotel Management

Dec 1, 2022 by Ziggy L-General Manager

Dear Ruby,Thanks for staying and taking the time to review. I am glad that you enjoyed your stay and found our location excellent.Regards,

About the Crowne Plaza Portland Downtown Convention Center, an IHG Hotel

Location 1441 NE 2nd Avenue, Portland, OR 97232

Property Features

Crowne Plaza Portland Downtown Convention Center, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Portland Downtown Convention Center, an IHG Hotel. You'll have access to the health club at a partner property. An airport shuttle during limited hours is available for a fee. For a fee, parking is available. This 3.5-star Portland hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 10 levels
  • 1 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Portland Union Station (2.1 km / 1.3 mi)
  • Metro station: NE Weidler & 2nd Stop (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Portland Downtown Convention Center, an IHG Hotel offers 241 accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11 AM.

The Boxwood Cafe - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Onsite venue #2 - restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Crowne Plaza Portland Downtown Convention Center, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 16.00–30 for adults, and USD 5.50–10 for children
  • Airport shuttle fee: USD 15 per person (roundtrip)
  • Airport shuttle fee per child: USD 15 (roundtrip)
  • Self parking fee: USD 25 per night (in/out privileges)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Portland Downtown Convention Center Hotel
  • Crowne Plaza Hotel Portland Downtown Center Convention
  • Crowne Plaza Portland Downtown Convention Center
  • Crowne Plaza Portland Downtown Convention Center

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.