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4.7 out of 5

"Every one of the staff were extremely friendly and kind, from the front desk to valet. We were so pleased with everything. The room was perfect (maybe ... " More

By a verified traveler on Sat 09 Jan 2021

Hotel Description

3-star hotel near Oregon Health and Science University

Downtown Portland stay

Within a 15-minute walk of this Downtown Portland hotel, you'll find Keller Auditorium and Tom McCall Waterfront Park. Oregon Health and Science University and Oregon Convention Center are also within 2 miles (3 km).

Free breakfast

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and valet parking. Enjoy the a rooftop terrace and free perks like on-the-go breakfast and WiFi in public areas.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 203 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Studio Suite, 1 King Bed with Sofa bed (Specialty)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt House Portland/Downtown ratings based on 16 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt House Portland/Downtown

Everyone (10) Family (6)
5 out of 5
Every one of the staff were extremely friendly and kind, from the front desk to valet. We were so pleased with everything. The room was perfect (maybe a heavier blanket for the hideabed?) and kitchen well stocked with necessary utensils and dinnerware. We had to be in town for our granddaughters surgery, but our stay made it feel like a vacation. Thank you! We will be back!

Posted by , from Oregon Coast on Jan 9, 2021

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Comment from Hotel Management

Jan 10, 2021 by Front desk

Thank you for your feedback! We appreciate your review and we are glad you enjoyed your stay!

5 out of 5

Posted by on Jul 19, 2020

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Comment from Hotel Management

Sep 7, 2020 by Front Desk

Thank you for taking the time to review our property, we appreciate your feedback!

5 out of 5
The breakfast was a full service breakfast, very nice. Front office staff friendly, helpful. House keeping was excellent.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 18, 2020 by Annalena

Thank you for staying with us. We appreciate your feedback.

5 out of 5

Posted by on Nov 20, 2019

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Comment from Hotel Management

Nov 23, 2019 by Annalena

Thank you for staying with us! We appreciate your feedback!

4 out of 5

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 16, 2019 by Annalena

Thank you for staying with us. We appreciate your feedback.

4 out of 5
We stayed for three nights so we didn't want maid service the next day. I asked for maid service the following day but all they did was make the bed. They didn't empty the dishwasher which had been run two days before.

Posted by on Jul 31, 2019

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Comment from Hotel Management

Aug 3, 2019 by Annalena

Thank you for staying with us. We appreciate your feedback.

4 out of 5

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 21, 2019 by Annalena

Thank you for staying with us. We appreciate your feedback.

5 out of 5
Excellent. First time at a Hyatt House and will do it again. Loved the convince of having a kitchen available if needed, but loved even more the free breakfast every morning.

Posted by on Jul 11, 2019

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Comment from Hotel Management

Jul 12, 2019 by Annalena

Thank you for staying with us. We appreciate your feedback.

4 out of 5
Why do I need a minimum of 50 characters to type just to say "Good"

Posted by on Jul 3, 2019

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Comment from Hotel Management

Jul 4, 2019 by Annalena

Thank you for staying with us. We appreciate your feedback.

5 out of 5
The property resembles the fancy boutique hotels seen in travel magazines without the price. The room was spacious, clean, had a great bed and the bathroom was modern and attractive. The breakfast area off the lobby was bright and clean, and offerings included made to order omelets. If the property had any downside, it was the location. The construction site and electrical sub-station across the street aren't particularly appealing, nor is the four-level freeway behind that, but it's only a short walk to the river-front promenade and several good restaurants. Altogether, we had a very enjoyable experience.

Posted by on Feb 11, 2019

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Comment from Hotel Management

Feb 14, 2019 by Annalena

Thank you for staying with us. We appreciate your feedback!

About the Hyatt House Portland/Downtown

Location 2080 SW River Drive, Portland, OR 97201

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1300 square feet (121 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and barbecue grills are also featured at the business-friendly Hyatt House Portland/Downtown. Parking is available for a fee. This 3-star Portland hotel is smoke free.

  • 1 building
  • 203 guestrooms or units
  • 6 levels
  • 1300 sq ft of conference space
  • 121 sq m of conference space
  • Built in 2016
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Portland International Airport (PDX) (15.6 km / 9.7 mi)
  • Train station: Portland Union Station (3 km / 1.9 mi)
  • Metro station: PSU South-SW 5th and Jackson Station (0.9 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt House Portland/Downtown offers 203 accommodations with coffee/tea makers and designer toiletries. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers. This Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 9:00 AM.

H Bar - This bar specializes in American cuisine and serves dinner and light fare. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) cleaning and disinfection practices.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 43.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt House Portland/Downtown Hotel Portland
  • Hyatt House Portland/Downtown Hotel
  • Hyatt House Portland/Downtown Hotel Portland
  • Hyatt House Portland/Downtown Hotel
  • Hyatt House Portland/Downtown Portland
  • Hotel Hyatt House Portland/Downtown Portland
  • Portland Hyatt House Portland/Downtown Hotel
  • Hotel Hyatt House Portland/Downtown
  • Hyatt House Portland Portland
  • Hyatt House Portland Portland
  • Hyatt House Portland/Downtown Hotel
  • Hyatt House Portland/Downtown Portland
  • Hyatt House Portland/Downtown Hotel Portland

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.