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"Appreciated airport pickup at 1am. Disappointed no free breakfast. " More

By a verified traveler on Sat 04 Jan 2020

Hotel Description

3-star hotel near Cascade Station

Near the airport

You'll be within 2 miles (3 km) of Cascade Station and 9 miles (15 km) of Portland Expo Center with a stay here. Also within 9 miles (15 km) are Lloyd Center and Moda Center.

Business services

This hotel features an indoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a snack bar/deli, and a lobby fireplace are also offered.

Free WiFi, microwaves

The soundproofed guestrooms offer free WiFi and free local calls. Entertainment options include flat-screen TVs with cable channels, while microwaves and coffee/tea makers provide the conveniences of home. Weekly housekeeping is available.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$104* Per night/room Apr 18 - Apr 19

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking, Executive Level

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, Accessible, Non Smoking (Mobility Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Airport - Portland, an IHG Hotel ratings based on 17 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Airport - Portland, an IHG Hotel

Everyone (9) Family (2)
4 out of 5
Appreciated airport pickup at 1am. Disappointed no free breakfast.

Posted by on Jan 4, 2020

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Comment from Hotel Management

Jan 8, 2020 by Shane Shavers

Thank you for your feedback. We truly appreciate your kind words and I will be sharing them with the appropriate department. We pride ourselves on delivering a memorable hospitality experience. We thank you for your business and look forward to being at your service should your travels bring you back to Portland. Respectfully, Shane Shavers Assistant General Manager

1 out of 5

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 20, 2019 by Marisa H.

Dear Anonymous-- Thank you for staying with us here at the Holiday Inn Portland Airport and for taking the time to rate your visit. I sincerely apologize that we didn't meet your expectations, and hope that you will give us an opportunity to demonstrate that this is not our standard. Sincerely,

1 out of 5
no breakfast with our room and very unfriendly will never stay again

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 11, 2019 by Marisa H.

Dear Anonymous-- Thank you for staying with us, and I sincerely apologize that we didn't meet your expectations. Unfortunately, breakfast is not included in most reservations, as we have a full service restaurant on site. Regarding the unfriendliness of the staff, I will address this and remedy it. Thank you for sharing, and allowing us an opportunity for improvement. Sincerely,

4 out of 5

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 16, 2019 by Marisa H.

Dear Anonymous-- Thank you for staying with us here at the Holiday Inn Portland Airport, and for the 4/5 rating. We look forward to being able to serve you again the next time you are in the area. Sincerely,

1 out of 5

Posted by on May 27, 2019

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Comment from Hotel Management

May 29, 2019 by Irina

Thank you for staying with us. We appreciate your feedback. We are sorry to hear that we weren't able to meet your expectations. We would like to hear more about your experience. Please email me at irina.birca@atriumhospitality.com Kind Regards, Irina Birca AGM

3 out of 5
It was a bit noisy. Expected to hear airplanes... Not walking in the hall or drilling. ALSO, while amenities were sufficient, they are SO NOT GREEN. Plenty of tiny plastic containers and KEURIG for coffee in the room!!! AAARRRGGGHHH. Admittedly, we were spoiled at another Portland Hotel that was COMPLETELY GREEN. Imagine the tons of plastic waste Holiday Inn produces across the nation! (I'd rather not)

Posted by , from Portland, OR on May 21, 2019

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Comment from Hotel Management

May 24, 2019 by Irina

Dear Guest, We appreciate your feedback. We are sorry to hear we haven't met your expectations. We are practicing green habits at our hotel and overtime we will be increasing our efforts in this area. Some of the things we do at the moment is our Greener Stay initiative, where our guests receive rewards points if they participate by refusing housekeeping services during their stay. We save energy and decrease chemical use by embracing this program. We also collect all used soap and shampoo from the guest rooms and send it for recycling to Clean the World, where personal hygiene products are being produced for counties that are less fortunate than ours. We are planning a renovation in near future, and at that time we will be revising some other areas to be eco friendly. We appreciate you choosing our hotel for your travel needs and hope to see you again in the future. Kind Regards, Irina Birca AGM

4 out of 5
Clean,good food at the restraunt. Pleasant.could not hear plane nouse.

Posted by on Feb 10, 2019

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Comment from Hotel Management

Feb 10, 2019 by Irina

Thank you for your feedback. We will be looking forward to provide you with great service again. Regards, Irina Birca AGM

3 out of 5

Good not Great

Pros: My room was clean and comfortable except it always surprises me that people don't think to shine the chrome so that it pops when you walk in.
Cons: More frequent vacuuming, sweeping and attention to detail with framed pictures hung on the walls with spots all over them, clean the elevators too.
Location: By PDX and Great shopping!
When I checked in I called the front desk and a lady answered, she said she was busy and would call me right back regarding my WiFi difficulties. I went to the front desk to get a cup of coffee a few minutes later and there was only one man at the front desk and no one at the barista. The lady that told me she was busy was not at the front desk, neither were there people checking in. The overall curb appeal of the hotel was not very good, the entrance was unkempt, the interior rugs, hallways, glass table tops and hanging pictures looked like they hadn't been cleaned, swept or vacuumed in a long time. They must not have a Lobby Maid who keeps the common areas clean? My room was comfortable.

Posted by , from Oregon on Aug 17, 2018

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Comment from Hotel Management

Aug 31, 2018 by Irina

Dear Guest, Thank you for your feedback. We are very sorry to hear that we failed short in a few areas, we will certainly address this with our staff and use this a training opportunity. I hope that your recent experience at our hotel won't prevent you from staying with us again, we would love to get anothe chance. Thank you for your business. Always at your service, Irina

5 out of 5

Great Hotel

Pros: Efficient, friendly staff
Difficult address to access but hotel and staff are great.

Posted by , from North Carolina on Jul 17, 2017

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Comment from Hotel Management

Aug 13, 2017 by Josh Harper

GrandPa Bill, Thank you very much for the 5 of 5 rating. We have the best hotel team in Portland...hands down. Each and every associates works to ensure each guest feels welcome and has as relaxing a stay as possible. -Josh Harper Assistant General Manager

4 out of 5

Hotel close to airport

Centrally located to everywhere. convention center just right next door.

Posted by on Sep 14, 2015

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Comment from Hotel Management

Sep 22, 2015 by Andrew F

We would like to thank you for taking the time to write this review and for also staying at our location. I am glad that everything went great with your stay. We hope that next time you visit Portland we have the chance of having you as a guest again.

About the Holiday Inn Airport - Portland, an IHG Hotel

Location 8439 Ne Columbia Blvd, Portland, OR 97220

Renovations + Closures

The following facilities or services will be unavailable from April 3 2021 to December 31 2021 (dates subject to change):

  • Dining venue(s)

Property Features

Holiday Inn Airport - Portland, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 28800 square feet (2676 square meters). Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Airport - Portland, an IHG Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Portland hotel.

  • 284 guestrooms or units
  • 8 levels
  • 28800 sq ft of conference space
  • 2676 sq m of conference space
  • Deli
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Portland International Airport (PDX) (3.6 km / 2.2 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Holiday Inn Airport - Portland, an IHG Hotel offers 284 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Hot springs nearby
  • Casino nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Sledding nearby
  • Hunting nearby
  • Ice skating nearby
  • Snow tubing nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Spa Services

  • Number of hot springs - 1

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 35 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Airport Portland
  • Holiday Inn Hotel Portland Airport
  • Holiday Inn Portland Airport
  • Portland Airport Holiday Inn
  • Holiday Inn Portland Airport (i-205) Hotel Portland
  • Portland Holiday Inn
  • Holiday Inn Airport Portland Hotel
  • Airport Portland, An Ihg
  • Holiday Inn Airport Portland
  • Holiday Inn Airport - Portland, an IHG Hotel Hotel
  • Holiday Inn Airport - Portland, an IHG Hotel Portland
  • Holiday Inn Airport - Portland, an IHG Hotel Hotel Portland

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Hot springs access available from midnight to midnight.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.