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4.6 out of 5

"Great location, staff and value. Comfortable rooms and always very dog friendly " More

By a verified traveler on Sun 01 Mar 2020

Hotel Description

4-star romantic hotel near Powell's City of Books

Heart of Portland

Within a 10-minute walk of this Downtown Portland hotel, you'll find Powell's City of Books and Pioneer Courthouse Square. Portland Saturday Market and Lan Su Chinese Garden are also within half a mile (1 km).

Business services

A 24-hour health club, valet parking, and concierge services are featured at this hotel. WiFi in public areas is free. Traveling on business? Take advantage of the 5 conference rooms, 24-hour business center, and laundry service.

Free WiFi, comfy beds

Boasting comforts like Tempur-Pedic beds and Egyptian cotton sheets, the 287 guestrooms also offer free WiFi and LCD TVs with satellite channels. Other amenities include iPod docks, coffee/tea makers, and free long-distance calls. Housekeeping is available on request.

Premium Penthouse, 1 King Bed, City View (Coast Penthouse Suite with City View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Penthouse, 1 King Bed (Coast Penthouse Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Room (Coast Premium Executive King Jr Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds (Coast Two Queens)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed (Coast King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 1 King Bed (Coast Benson King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Benson, a Coast Hotel ratings based on 29 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Benson, a Coast Hotel

Everyone (20) Couples (4) Family (5)
5 out of 5
Great location, staff and value. Comfortable rooms and always very dog friendly

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 5, 2020 by Guest Experience Ambassador

Thank you for the Five -Star rating and review! Our convenient downtown location provides easy access to many of Portland's best sites. We hope your pet had just a great of stay in our pet friendly hotel. We look forward to seeing you again soon at the Benson!

5 out of 5
I love the place and will come back. But I miss the dining room and wish the food in the lobby had more variety and varied - it's just the same as last time.

Posted by , from Edmonds, WA on Feb 12, 2020

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Comment from Hotel Management

Feb 24, 2020 by Guest Experience Ambassador

Thank you for the 5 star review. We hope on your next stay you have a better experience in our Palm Court restaurant. We have recently started new daily specials and are looking for new ways to better serve our guests. We look forward to seeing you again soon at the Benson!

5 out of 5
The room was nice and well kept. The bed was so comfy. Good environment. Would definitely recommend!

Posted by on Feb 11, 2020

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Comment from Hotel Management

Feb 14, 2020 by Guest Experience Ambassador

Thank you for the great review! Our tempur-pedic beds are a fan favorite! We appreciate the recommendation and look forward to hosting you again.

5 out of 5
Beautiful, old-style hotel downtown. The location is very convenient to many things

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 15, 2020 by Guest Experience Ambassador

Thank you for your great review! We happy to hear that you took advantage of our central location which make us a starting spot for your adventures in Portland.

5 out of 5
It was a lovely historical building. And so quiet! I slept so well!

Posted by on Dec 2, 2019

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Comment from Hotel Management

Jan 10, 2020 by Guest Experience Ambassador

Thank you for the Five Star Rating and Review! We are very proud of our legacy and have worked diligently over the years to maintain the beauty and historic ambiance of The Benson. We look forward to your return!

5 out of 5

Posted by on Nov 3, 2019

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Comment from Hotel Management

Nov 18, 2019 by Guest Experience Ambassador

Thanks for the great rating! Come back and see us soon!

5 out of 5

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 21, 2019 by Guest Experience Ambassador

Thank you for the great Five Star review! We hope to see you again soon!

5 out of 5

Posted by on Oct 16, 2019

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Comment from Hotel Management

Oct 17, 2019 by Guest Experience Ambassador

Thank you for your great rating! We hope to see you again in the near future!

5 out of 5

Posted by on Jul 31, 2019

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Comment from Hotel Management

Aug 6, 2019 by Guest Experience Ambassador

Thank you for your 5-Star Rating! We are thrilled to hear that you had a great time with us here at The Benson! We look forward to hosting you again during your next trip into Portland.

4 out of 5
Didn’t spend much time at the property. Really don’t understand why there is a resort fee.

Posted by on Jul 30, 2019

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Comment from Hotel Management

Jul 31, 2019 by Guest Experience Ambassador

Thank you for the great rating and feedback. The amenity fee is found at all the boutique hotels in the downtown Portland area. We feel that it is a great value to our guests who are then able to enjoy numerous amenities such as: a free appetizer in our Palm Court restaurant, complimentary hi-speed WIFI, a complimentary daily sipping hour in our lobby, plus many more. Because we value our guest's feedback, I would welcome the opportunity to speak with you about the amenity fee. If you have a moment to visit, please feel free to contact me in The Executive office at your convenience. Again, thank you for your comments and we look forward to your return visit.

About the The Benson, a Coast Hotel

Location 309 SW Broadway, Portland, OR 97205

Renovations + Closures

This property is closed from January 2 2021 to January 31 2021 (dates subject to change).

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 18000 square feet (1672 square meters) and includes conference space. A 24-hour health club, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Benson, a Coast Hotel. For a fee, parking is available. This 4-star Portland hotel is smoke free.

  • 1 building
  • 287 guestrooms or units
  • 14 levels
  • 18000 sq ft of conference space
  • 1672 sq m of conference space
  • Built in 1913
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Portland Intl. Airport (PDX) (14.2 km / 8.8 mi)
  • Train station: Portland Union Station (1.3 km / 0.8 mi)
  • Metro station: SW 6th-Pine Street Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Benson, a Coast Hotel offers 287 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 37-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Tempur-Pedic beds
  • IPod dock
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (on request)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Pet Policy

  • Pets: USD 40 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 between bookings. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.98 per accommodation, per night

The resort fee includes:

  • Breakfast
  • Health club access
  • Nearby fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 40 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Benson Coast Hotel
  • Benson Coast Hotel Portland
  • Benson Hotel
  • Benson Hotel Coast Hotel
  • Benson Hotel Coast Hotel Portland
  • Hotel Benson
  • Benson Coast Portland
  • Benson Coast
  • The Benson, A Coast
  • The Benson, a Coast Hotel Hotel
  • The Benson, a Coast Hotel Portland
  • The Benson, a Coast Hotel Hotel Portland

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.