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The Benson Portland, Curio Collection by Hilton

4-star property
309 SW Broadway, Portland, OR 1-855-201-7819
4.9 out of 5
Exceptional!
See all 18 travelocity Reviews

"Too many homeless around the hotel area " More

By a verified traveler on Sun 23 Jul 2023

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Hotel Description

4-star Beaux Arts hotel near Powell's City of Books

Heart of Portland

At this Downtown Portland hotel, you'll be within a 5-minute walk of Powell's City of Books and Pioneer Courthouse Square. Lan Su Chinese Garden and Portland Saturday Market are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A lobby fireplace, a computer station, and dry cleaning are also on offer.

1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$139* Per night/room Nov 2 - Nov 3

1 King Studio Urban View

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 King Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Queens Urban View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

1 King Corner Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Queen Penthouse Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Benson Portland, Curio Collection by Hilton ratings based on 18 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Benson Portland, Curio Collection by Hilton

Everyone (8) Couples (1) Family (7)
5 out of 5
Too many homeless around the hotel area

Posted by on Jul 23, 2023

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Comment from Hotel Management

Jul 26, 2023 by Danny

Thank you for the kind comments and rating of your recent stay at The Benson. We hope you enjoyedthe hotel. Please accept my apology for your dissatisfaction with Portland. I assure you there is a lotgoing on in the background that is all good and has our city headed in the right direction. Please don't give up on Portland. Hopefully we will get to see you again in the future. In the meantime, best wishesfor good health and safe travels.

4 out of 5

Posted by , from OFallon on Apr 18, 2023

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Comment from Hotel Management

May 8, 2023 by Linda Zakrzewski

Dear Dawn,Thank you for your kind review of your recent stay with us. We are pleased to know that you enjoyed your stay. We are grateful you chose to stay with us during this recent visit to Portland. We hope we get the opportunity to welcome you back!Kind Regards,Linda

5 out of 5

Posted by , from Eugene on Apr 16, 2023

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Comment from Hotel Management

May 8, 2023 by Linda Zakrzewski

Dear Randy,Thank you for your kind review of your recent stay with us. We are pleased to know that you enjoyed your stay. We are grateful you chose to stay with us during this recent visit to Portland. We hope we get the opportunity to welcome you back!Kind Regards,Linda

5 out of 5
Good place

Posted by on Mar 9, 2022

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Comment from Hotel Management

Mar 14, 2022 by Tracy Kalesse, Assistant General Manager

Dear Betty, Thank you for your kind rating regarding your recent stay at The Benson. We are glad you enjoyed your stay! Hopefully we will get to see you again in the future. In the meantime, we wish you good health and safe travels! Kindest Regards, Tracy

5 out of 5

Posted by , from Billings on Mar 8, 2022

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5 out of 5
Beautiful Hotel

Posted by on Mar 6, 2022

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Comment from Hotel Management

Mar 9, 2022 by George Schweitzer, Managing Director

Dear Sherrie, Thank you for your kind comment and the 5 star rating! We are thankful you chose to stay with us and hope to see you again in the future. Safe travels until then! Sincerely, George

5 out of 5
I loved that you could walk to so many places. The staff was friendly and provided anything we needed with a smile. The rooms were very clean and nice.

Posted by on Sep 30, 2021

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Comment from Hotel Management

Oct 14, 2021 by Guest Service Ambassador

Dear Becky, Thank you so much for your comments. We are glad you liked the walking distance from our hotel to other places downtown. It is also nice to know you were happy with the service provided by our staff. Hopefully we'll get a chance to see you again in the future. Best regards, Tyler

5 out of 5
Stay here all the time. Everything about it is first class except…the lobby bar was shut for renovations until October. Why doesn’t the website disclose this? Why did I not find out until I had already checked in?!!

Posted by , from NEWPORT BEACH on Sep 21, 2021

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Comment from Hotel Management

Sep 24, 2021 by Guest Experience Ambassador

Hi Robert, Thank you for your recent stay at The Benson Hotel and for providing your 5 star rating. I am sorry you were unaware of our restaurant renovations. We work diligently to update our third part partners but cannot control what is listed on their site. Our website's page for dining does disclose our restaurant is still closed at this time. We hope this does not stop you from returning to the Benson Hotel. It was our pleasure to have you as our guest and we look forward to seeing you again here at The Benson!

5 out of 5
Restaurant and bar closed. Amenity fee for not. Much amenities. Employees were very nice. Parking expensive.

Posted by on Jul 27, 2021

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Comment from Hotel Management

Jul 28, 2021 by Guest Service Ambassador

Thank you for providing a wonderful review and feedback. You’ll find basically all of the downtown boutique hotels charge an amenity fee, yet our amenity offering prevails. Even with the amenity fee The Benson is viewed as a great value by the majority of guests. On average our rates are $30–50 less than competing national brand hotels. This is the same for our parking charges. Nevertheless, we appreciate your input and I would welcome the opportunity to speak with you about the amenity fee. If you have a moment to visit, please feel free to contact me directly at the hotel office at your convenience. Again, thank you for your comments and we look forward to your return visit.

5 out of 5
Like: downtown location of hotel, friendly front desk and valet staff Dislike: $42 valet parking, $30 amenity fee per night

Posted by on May 28, 2021

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Comment from Hotel Management

May 28, 2021 by Guest Experience Ambassador

Thank you for your recent stay at the Benson Hotel and for providing your review. We are glad to hear you enjoyed our convenient location in downtown as well as the exceptional service that is the cornerstone of our success. You will find that the majority of downtown boutique hotels in Portland charge an amenity fee. Even with the amenity fee The Benson is viewed as a great value by the majority of guests. On average our rates are less than competing national brand hotels. We offer a wide variety of amenities, including two free drinks (wine, beer or non-alcoholic) during our daily sipping hour from 5-7pm, complimentary To Go breakfast, $10 credit towards snacks or guest amenities available at our front desk, free access to local 24 Hour Fitness facility if you prefer access to more equipment than our health club provides, complimentary in-room water, complimentary upgraded high speed Wi-Fi, and more. We hope to see you again soon at The Benson Hotel

About the The Benson Portland, Curio Collection by Hilton

Location 309 SW Broadway, Portland, OR 97205

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 8 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. A 24-hour health club, a vending machine, and multilingual staff are also featured at the business-friendly The Benson Portland, Curio Collection by Hilton. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Portland hotel is smoke free.

  • 1 building
  • 287 guestrooms or units
  • 14 levels
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Built in 1913
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Portland Union Station (1.3 km / 0.8 mi)
  • Metro station: SW 6th-Pine Street Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Benson Portland, Curio Collection by Hilton offers 287 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 37-inch LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Tempur-Pedic beds
  • IPod dock
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

The Benson Portland, Curio Collection by Hilton has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 40 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10–35 for adults, and USD 10–35 for children
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 40 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Benson Coast Hotel
  • Benson Coast Hotel Portland
  • Benson Hotel
  • Benson Hotel Coast Hotel
  • Benson Hotel Coast Hotel Portland
  • Hotel Benson
  • Benson Coast Portland
  • Benson Coast
  • The Benson
  • The Benson a Coast Hotel
  • The Benson Portland, Curio Collection by Hilton Hotel
  • The Benson Portland, Curio Collection by Hilton Portland
  • The Benson Portland, Curio Collection by Hilton Hotel Portland

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.