"Very clean, nice restaurant, modern furnishing and decor, friendly staff, helpful valet, and fun atmosphere " More
Heart of Portland
Within a 10-minute walk of this Downtown Portland hotel, you'll find Portland State University and Arlene Schnitzer Concert Hall. Portland Art Museum and Pioneer Place are also within half a mile (1 km).
Business services
This hotel features free WiFi in public areas, concierge services, and valet parking. Traveling on business? Take advantage of the 4 conference rooms, 24-hour business center, and laundry service. Limo/town car service, a garden, and a computer station are also on offer.
Comfy beds, WiFi
The 174 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include iPod docks, sofa beds, and LCD TVs with digital channels.
Mar 9, 2020 by NicB
Thank you for your feedback!
Feb 13, 2020 by Dylan P
Thank you for the 5-star rating and for staying with us!
Feb 12, 2020 by Dylan P
Thank you for staying with us and for your feedback. We are sincerely apologetic that the Front Office team was not as warm as they should be. We hope you will come give us another chance!
Jan 21, 2020 by Dylan P
Pam, thank you for staying with us and for your feedback. We do our very best to make sure the nightly amenity fee is presented as a fee for our guests prior to booking rooms. We apologize that the game room was booked for a private event, and hope that the next time you are in town we can show you even more of the amenities that the fee covers.
Jan 3, 2020 by Dylan P
Thank you so much for staying with us and for the great review. We hope to see you back again soon!
Jan 3, 2020 by Dylan P
Thank you so much for staying with us and for your review. See you on your next trip to Portland!
Sep 30, 2019 by NicB
I'm sorry to hear your stay didn't go as planned. We do keep all our fees very competitive to similar hotels in the city. We do hope that you will give us another chance when you return to the city. Thank you!
Sep 15, 2019 by Dylan P
Thank you for staying with us and for your feedback. We try to be as transparent as possible regarding the amenity and parking fees and have it posted on several confirmation pages during the booking process. We hope you will come back though to experience the new amenities we are adding regularly to boost our value
Sep 2, 2019 by Dylan P
Thank you for staying with us and for your review! We truly enjoyed having you here with us. We are regularly adding new amenities to add even more value to our amenity fee, so we hope you will come back to enjoy all of our offerings!
Jul 23, 2019 by NicB
Thank you for your review.
This property is closed from March 22 2020 to February 1 2021 (dates subject to change).
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 2732 square feet (254 square meters) and includes conference space. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the business-friendly The Hotel Zags Portland. For a fee, parking is available. You'll have access to the health club at a partner property. This 4-star Portland hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Valet parking (surcharge)
The Hotel Zags Portland offers 174 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Portland hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges per-night fees for additional included amenities.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.