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4.5 out of 5

"We had a fabulous time. The rooms are really comfortable and quite spacious. The location is incredible for walking. The perfect location for 'food ... " More

By a verified traveler on Wed 14 Apr 2021

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Hotel Description

4.5-star luxury hotel near Moda Center

City center retreat

Your stay at this Downtown Portland hotel places you within 2 miles (3 km) of Moda Center and Oregon Convention Center. Pioneer Courthouse Square and Pioneer Place are also within half a mile (1 km).

Business services

A 24-hour gym, valet parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Traveling for business? Take advantage of the business center, express check-out, and conference space.

Deluxe Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$136* Per night/room Sep 4 - Sep 5

Queen Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Grand Suite, 1 King Bed, Accessible (Mobility, Roll in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royal Sonesta Portland Downtown ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royal Sonesta Portland Downtown

Everyone (4) Couples (3) Family (5)
5 out of 5
Such a cute vibe!

Posted by on May 5, 2021

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Comment from Hotel Management

May 21, 2021 by Ray

Thanks for staying with us. We appreciate your feedback!

5 out of 5
We had a fabulous time. The rooms are really comfortable and quite spacious. The location is incredible for walking. The perfect location for 'foodies' and urban adventurers. We will be back.

Posted by on Apr 14, 2021

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Comment from Hotel Management

Apr 21, 2021 by Travis Williams- GM

Thrilled to hear that you enjoyed the visit and made the most of our location. Hope to see you in Portland again soon!

5 out of 5
Doggo friendly was the best thing about this hotel!

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 5, 2020 by Ray

Thank you for making the Kimpton Hotel Monaco Portland your home away from home! We appreciate your feedback and hope to see you again soon!

5 out of 5
Beautiful Boutique hotel that would fit perfectly where we’re from (Beverly Hills) but without the attitude!!!! Exceptional service, rooms were nicely appointed and it just felt very welcoming. Will definitely make this our home away from home when visiting family in Oregon.

Posted by on Dec 21, 2019

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Comment from Hotel Management

Dec 23, 2019 by Hotel Monaco

Thanks for visiting our home and for taking to time to leave review! We hope to see you again soon!

5 out of 5

Posted by on Nov 13, 2019

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Comment from Hotel Management

Nov 15, 2019 by Hotel Monaco

Thanks for the 5 of 5 review!

5 out of 5
I love the Kimptons because the are unique and dog friendly.

Posted by on Apr 22, 2019

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Comment from Hotel Management

Apr 24, 2019 by Hotel Monaco

We are very pet friendly! Also at our property we have special hypoallergenic floors that are pet free!

5 out of 5
Amazing furniture and feel to the whole hotel. Everything felt very upscale. There was nowhere to eat in the surrounding area after 10 and room service options were very limited.

Posted by on Mar 26, 2019

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Comment from Hotel Management

Apr 1, 2019 by Hotel Monaco

Thanks for the review! There are limited after hours dining options but our staff is always happy to help!

2 out of 5
I paid for an expensive suite and then was made to wait over TWO HOURS past check-in to get into my room. The service at the hotel restaurant was awful too. VERY disappointing overall.

Posted by on Mar 12, 2019

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Comment from Hotel Management

Mar 15, 2019 by Hotel Monaco Portland

Oh no! We do our very best to have rooms ready early for when guests arrive. However our registration time is 4pm and sometime we are not able to register guests prior to this time.

5 out of 5
Hotel was great...wonderful location right downtown. If you don't like dogs..stay away . Way too many pets..barking and growling. Its really a dog hotel with an occational person.

Posted by on Dec 30, 2018

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Comment from Hotel Management

Jan 2, 2019 by Hotel Monaco

Thanks for your review. We are a pet friendly hotel and find over holiday weekends many people travel with all of their loved ones. Please note we do have hypoallergenic floors that are pet free. Just give us a call or have your reservation noted to have your room on one of these floors.

3 out of 5

pet Frurndky Hitel With Pleasing Decor

If I was traveling with my dog I would have been happier with this hotel. Pets were actually welcome and I liked that. But no doorman and not enough signage to direct us to underground valet meant we had to open the heavy doors, two sets of them, and bring all of our bags in ourselves and so we didn't feel good. I made the reservation with one credit card and was paying for three rooms with that card but had to swipe the card three times at the front desk for each room. The policy seems to be for the hotels convenience and not the guests. My room was not that clean, smudge marks on the dresser door handles, chipped furniture, dusty window sills, but the bed was very comfortable and overall the room was pleasing. My friends said their rooms were clean. The hotel needs more meticulous upkeep but it's nice.

Posted by on Jul 8, 2018

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Comment from Hotel Management

Jul 15, 2018 by Hotel Monaco

Thank you for staying with us and your review. We apologize for the frustrating experience with your arrival, we will make sure our valet sign is more visible specifically when the doorman steps away. We do need to swipe the payment credit card on each reservation, this is for our guests security. Be assured we will also address you cleanliness comments with the appropriate staff. I hope you shared your concerns while on the property. We want to know. Our guest's comfort is most important to us. We hope you choose to stay with us again in the future, we know we can do and are better that this stay experience!

About the Royal Sonesta Portland Downtown

Location 506 SW Washington St, Portland, OR 97204

Property Features

Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the luxury Royal Sonesta Portland Downtown. For a fee, parking is available. This 4.5-star Portland hotel is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 10 levels
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Portland Union Station (1 km / 0.6 mi)
  • Metro station: Mall-SW 5th Avenue Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Royal Sonesta Portland Downtown offers 221 accommodations with laptop-compatible safes and bathrobes. Pillowtop beds feature Frette Italian sheets and premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Portland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests must contact this property in advance to reserve an in-room coffee/tea maker.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Car recommended
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Monaco Portland
  • Monaco Hotel Portland
  • Monaco Portland
  • Portland Hotel Monaco
  • Portland Monaco
  • Portland Monaco Hotel
  • Hotel Monaco
  • Royal Sonesta Portland
  • Kimpton Hotel Monaco Portland
  • Royal Sonesta Portland Downtown Hotel
  • Royal Sonesta Portland Downtown Portland
  • Royal Sonesta Portland Downtown Hotel Portland

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.