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Krystal Vallarta

3.5 star property
Beachfront hotel near Cruise Ship Terminal

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Photo gallery for Krystal Vallarta

4 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas, sun loungers
Front of property - evening/night
Deluxe Room, Mountain View | In-room safe, laptop workspace, blackout drapes, iron/ironing board
Restaurant
Interior entrance
Reviews
6.6

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • BarBarBar
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Avenida Las Garzas, Puerto Vallarta, JAL, 48300
  • Popular LocationLa Isla4 min walk
  • Popular LocationCruise Ship Terminal10 min walk
  • Popular LocationMalecon4 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)9 min drive

Room options

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Ocean View

  • 473 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Garden View

  • 473 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Ocean View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Ocean View

7.3/10 Good
  • 473 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Mountain View

  • 430 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Garden View

  • 473 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, Mountain View

8.1/10 Very Good
  • 430 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Garden View

  • 473 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, Sea View

7.4/10 Good
  • 430 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Sea View

  • 430 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Garden View

Terrace/patio

Standard Room, Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard With Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room Standard With Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard With Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe With Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Double Room Deluxe With Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Double Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe With Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room Standard With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puerto Vallarta

On the beach.At this Hotel Zone hotel, you'll be within a 5-minute walk of La Isla and Playa de Oro. Cruise Ship Terminal and Hotel Zone Beach are also within half a mile (1 km).

What's nearby

  • La Isla - 4 min walk
  • Puerto Mágico - 7 min walk
  • Cruise Ship Terminal - 10 min walk
  • International Convention Center - 4 min drive
  • Malecon - 4 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 10 min drive

Restaurants

  • ‪Vaca Argentina - Vallarta - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Porfirio’s - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Vips - ‬6 min walk

About this property

Krystal Vallarta

Beachfront hotel near Cruise Ship Terminal
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Krystal Vallarta for summer fun including 4 outdoor swimming pools, a complimentary children's club, and a children's pool.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This Colonial hotel also offers a fitness center, a garden, and a terrace. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This Puerto Vallarta hotel is smoke free.

  • 388 guestrooms or units
  • 3600 sq ft of conference space
  • 334 sq m of conference space
  • Karaoke
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Dining venue
Krystal Vallarta offers 388 accommodations with safes and complimentary bottled water. 42-inch Smart televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 4 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 390 to 390 for adults and MXN 200 to 200 for children
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Beach yoga
  • Children's pool
  • Free children's club
  • Gym
  • Karaoke
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch Smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Vallarta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 390 to 390 for adults, and MXN 200 to 200 for children
  • Self parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

How close is Krystal Vallarta to the airport?

Krystal Vallarta is 3.8 mi (10-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Krystal Vallarta?

As of Jun 5, 2024, prices found for a 1-night stay for 2 adults at Krystal Vallarta on Jun 6, 2024 start from $93.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Krystal Vallarta have an airport shuttle?

Airport shuttle services are not available at Krystal Vallarta.

How close is Krystal Vallarta to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Krystal Vallarta offer free breakfast?

Free breakfast isn’t offered at Krystal Vallarta, but buffet breakfast is offered for a fee of between MXN 390 and 390 for adults, MXN 200 and 200 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Krystal Vallarta?

No, there is no casino at this hotel, but Vallarta Casino (2-min drive) and Winclub Casino Platinum (3-min drive) are nearby.

What time is check-in at Krystal Vallarta?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Krystal Vallarta?

Free parking is not available at this hotel. Self parking is available for MXN 50 per day.

Does Krystal Vallarta have a pool?

Krystal Vallarta features 4 outdoor pools and a children's pool. Guests can enjoy pool access from 9:00 AM to 7:00 PM.

Does Krystal Vallarta have a restaurant?

Yes, there is a restaurant on site.

Does Krystal Vallarta have a spa?

There are no spa services available at this hotel.

How close is Krystal Vallarta to downtown Puerto Vallarta?

Krystal Vallarta is 1 mi away from Puerto Vallarta.

Krystal Vallarta Reviews

Reviews

6.6
Rating 10 - Excellent. 240 out of 1007 reviews" "
Rating 8 - Good. 251 out of 1007 reviews" "
Rating 6 - Okay. 202 out of 1007 reviews" "
Rating 4 - Poor. 154 out of 1007 reviews" "
Rating 2 - Terrible. 160 out of 1007 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Zuly

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room has dirty, holes on the wall and headboard lines dirty and stained. Bathtub cracked dirty and stained. Toilet stained and dirty. Horrible conditions. Checked out the next day. Ended in staying at “los tules puerto Vallarta” for the same price. The place was nice and clean, ambiance was great! Kristal is a false advertisement that place is horrible conditions.
Stayed 4 nights in Feb 2024

8/10 Good

randy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A village like atmosphere with a great beach but very cold pools.
Stayed 1 night in Feb 2024

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel for room reasonsble but daily all inclusive high for meals......vrrh noisey air conditioners and toilet had high screaching sound but over all would go back
Stayed 7 nights in Feb 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Victor was the. Best
Stayed 21 nights in Feb 2024

6/10 Okay

Colin

Traveled with family
Had the buffet once and went off property for the rest. AC didn't work 4/9 nights. Kids club opened once and wasn't much to do. Playground one of two slides had a gaping hole in it. Nice beach. Rooms were fine but five hangers for a family of four and no where else to put clothes.
Stayed 9 nights in Feb 2024

4/10 Poor

Gary

Liked: Staff & service
The food was not well prepared, Vegetables were hardly ever cooked, the food was always cold. The odd item was warm, if you were lucky. Oatmeal was only food that was consistently good and hot. Cleaning staff ok.
Stayed 28 nights in Feb 2024

4/10 Poor

Gilbert John

Traveled with partner
Good location. grounds were clean the hotel needs updating . Air did work for
Stayed 14 nights in Feb 2024

8/10 Good

Jane

Liked: Staff & service
Stayed 1 night in Feb 2024

4/10 Poor

GUILLERMO DIAZ

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property is in a good location and personnel are nice and attentive. However, property needs LOTS of maintenance. A/C was not working in the whole tower we were staying at and we were not told about it until we complained to the front desk. We got moved to another tower with a nice view, but room was poorly maintained, had no shower or toilet door (looked like they attempted to remodel but place the room back in service before it was ready). Got moved another time because we preferred no AC but working room. I believe we should not have to make that decision. It was disappointing and frustrating, so we will never be coming back there.
Stayed 7 nights in Feb 2024

6/10 Okay

Erin

Disliked: Property conditions & facilities
Good for 20 somethings
We weren’t on the all-inclusive plan and were unable to charge drinks to our room. When we purchased drinks at the pool bar they were the tiniest drinks that you’ve ever seen (likely because they’re catering to all-inclusive.) there were no pool or beach chairs available after 10;00am. There was a MAJOR water leak happening which resulted in ceilings being cut out and dripping through the lobby.
Stayed 4 nights in Feb 2024