Krystal Vallarta

3.5 star property
Beachfront hotel near Cruise Ship Terminal

Choose dates to view prices

Krystal Vallarta

Photo gallery for Krystal Vallarta

Front of property
Front of property - evening/night
Deluxe Room, Mountain View | In-room safe, blackout drapes, iron/ironing board, free WiFi
Restaurant
Interior entrance

Overview of Krystal Vallarta

Reviews
6.6

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the neighborhood

Avenida Las Garzas, Puerto Vallarta, JAL, 48300
  • Popular LocationOutback Steakhouse2 min walk
  • Popular LocationMcCarthy’s2 min walk
  • Popular LocationLa Isla4 min walk
  • Popular LocationPuerto Mágico7 min walk

Room options

Standard Room, 1 King Bed, Ocean View

  • 473 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room, Garden View

  • 473 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Ocean View

  • 473 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Mountain View

  • 430 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Garden View

  • 473 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Mountain View

  • 430 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Garden View

  • 473 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, Sea View

  • 430 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Sea View

  • 430 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Standard Room, Garden View

  • Sleeps 4
  • 2 Queen Beds

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Room Standard With Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Deluxe With Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Double Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Room Standard With Garden View

  • Sleeps 2
  • 1 King Bed

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Puerto Vallarta

On the beach.At this Hotel Zone hotel, you'll be within a 5-minute walk of La Isla and Playa de Oro. Cruise Ship Terminal and Hotel Zone Beach are also within half a mile (1 km).

What's nearby

  • La Isla - 4 min walk
  • Puerto Mágico - 7 min walk
  • Cruise Ship Terminal - 10 min walk
  • International Convention Center - 4 min drive
  • Malecon - 4 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 10 min drive

Restaurants

  • Vaca Argentina - Vallarta - 3 min walk
  • Starbucks - 3 min walk
  • Porfirio’s - 2 min walk
  • Starbucks - 3 min walk
  • Vips - 6 min walk

About this property

Krystal Vallarta

Beachfront hotel near Cruise Ship Terminal
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Krystal Vallarta for summer fun including 4 outdoor swimming pools, a complimentary children's club, and a children's pool.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This Colonial hotel also offers a fitness center, a garden, and a terrace. For a fee, parking is available.

This Puerto Vallarta hotel is smoke free.

  • 388 guestrooms or units
  • 3600 sq ft of conference space
  • 334 sq m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Dining venue
Krystal Vallarta offers 388 accommodations with safes and complimentary bottled water. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 4 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: MXN 180–300 per person
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Beach yoga
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable/satellite channels

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Vallarta

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 180–300 per person
  • Self parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Contactless check-in and contactless check-out are available.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

How close is Krystal Vallarta to the airport?

Krystal Vallarta is 3.8 mi (10-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Krystal Vallarta?

As of Apr 16, 2024, prices found for a 1-night stay for 2 adults at Krystal Vallarta on May 10, 2024 start from $95.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Krystal Vallarta have an airport shuttle?

Airport shuttle services are not available at Krystal Vallarta.

How close is Krystal Vallarta to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Krystal Vallarta offer free breakfast?

Free breakfast isn’t provided at Krystal Vallarta, but buffet breakfast is offered for a fee of between MXN 180 and 300 per person.

Is there a casino at Krystal Vallarta?

No, there is no casino at this hotel, but Vallarta Casino (2-min drive) and Winclub Casino Platinum (3-min drive) are nearby.

What time is check-in at Krystal Vallarta?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Krystal Vallarta?

Free parking is not available at this hotel. Self parking is available for MXN 50 per day.

Does Krystal Vallarta have a pool?

Krystal Vallarta features 4 outdoor pools and a children's pool.

Does Krystal Vallarta have a restaurant?

Yes, there is a restaurant on site.

Does Krystal Vallarta have a spa?

There are no spa services available at this hotel.

How close is Krystal Vallarta to downtown Puerto Vallarta?

Krystal Vallarta is 1 mi away from Puerto Vallarta.

Krystal Vallarta Reviews

Reviews

6.6
Rating 10 - Excellent. 232 out of 1002 reviews" "
Rating 8 - Good. 259 out of 1002 reviews" "
Rating 6 - Okay. 201 out of 1002 reviews" "
Rating 4 - Poor. 153 out of 1002 reviews" "
Rating 2 - Terrible. 157 out of 1002 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Herman

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Terrible front desk personal, rude.
Stayed 12 nights in Dec 2023

4/10 Poor

Herman

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The personal was terrible, unprofessional. The camarists nice, kinder. The front desk didn't know a thing, an awful experience, rude, etc.
Stayed 3 nights in Jan 2024

4/10 Poor

veronica

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The tv would not function properly the maintenance people came 3 times and each time demanded a tip when they never resolved the problem. We kept our tv for 4 days straight bc the fear we wouldn’t be able to turn it on. Front staff very rude. All inclusive food was disgusting not worth all inclusive, if you do the math you are better off going to Walmart buying your own preferred liquor with mixers and serve yourself quality at a cheaper price. Eating out cost Less then the daily fee of all inclusive. Pools are freezing no heated pools at all.
Stayed 3 nights in Jan 2024

6/10 Okay

Herman

Stayed 3 nights in Jan 2024

6/10 Okay

ariel, Los Angeles

Stayed 4 nights in Jan 2024

2/10 Terrible

Lakyshia

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a disappointing stay at Krystal Vallarta. Despite having positive experiences at Krystal Cancun and Krystal Grand Level last January, this time was subpar. Several issues like non-functional outlets, locks, and TV volume made for a frustrating stay. The kids enjoyed the pool, but it lacked sunlight due to surrounding buildings and palm trees, resulting in chilly water. Construction and maintenance issues were prevalent, and the main pool was overcrowded. Opting out of all-inclusive due to food reviews, we faced difficulties purchasing individual meals. Despite proximity to a preferred resort, we settled for Krystal Vallarta and regretted it. The hurried bracelet removal at checkout left a sour note. Overall, a disappointing use of money on this stay.
Stayed 3 nights in Jan 2024

10/10 Excellent

Juan

Stayed 1 night in Jan 2024

8/10 Good

Norma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, solo que si necesitan regular el uso de los camastros, la gente los aparta, sin usarlos mientras ellos estan en sus habitaciones, no los podemos usar porque tienen toallas. No se me hace justo, me toco ver a un señor que tenia apartadas 5 y me dio mucho coraje Tambien un agradecimiento especial a gerente (No recuerdo su nombre, es un nombre extranjero? Se porto muy lindo y resolvio todo lo que necesitamos en el momento Es mi segunda visita a este hotel
Stayed 4 nights in Dec 2023

10/10 Excellent

Breckley

Liked: Cleanliness, amenities

6/10 Okay

Edith

Traveled with group
Disliked: Property conditions & facilities
You can hear the neighbors after midnight
Stayed 4 nights in Dec 2023