"The food was not as good this year as last year, mainly lunch and dinner options. Still a great deal, we will just eat outside of the hotel more next ... " More
On the beach
At this Colonia 5 de Diciembre property, you'll be within a 5-minute walk of Camarones Beach and Teatro Vallarta. Malecon is 0.6 mi (1 km) away.
All-inclusive
A full-service spa, 3 restaurants, and 2 outdoor pools are all featured at this all-inclusive property. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at one of the 2 poolside bars and enjoy perks like free self parking.
Free WiFi, LED TVs
The 231 guestrooms boast modern comforts like LED TVs with digital channels, along with free WiFi. Other amenities include 24-hour room service, minibars, and coffee/tea makers.
Oct 3, 2020 by Guest Service
Dear Gcp, Thank you for taking the time to share with us your opinion and your feedback about our service. We will thoroughly analyze the areas of improvement you mention, and will look for ways to advance in these services. We hope to have you back in the future, and to get the chance to show you the advancements made and improve your opinion about us. We remain at your service, Fernanda Baez
Feb 29, 2020 by Guest Service
Dear Guest, Thank you so much for reserving with us at Buenaventura and thank you for taking the time to write about your experience with us. Your feedback will help us to look all about this situation and our chefs work hard everyday for make the best food for you, our intention is always to give the best to each and every one of our guests without distinction, and create something incredible and unforgettable from your stay. We want you to come back on your next vacations. Best Regards Fernanda Baez Guest Service .
Feb 21, 2020 by Guest Service
Dear Mj, Thank you so much for entrusting Buenaventura Grand. Your wonderful review makes me feel proud of the efforts of my staff that's why we wish to have the privilege to host you again next year. Thank you for sharing your excellent insights with the world. And remember, if you have any questions whatsoever, our Guest Services Department is on hand to answer them one at a time. Until next year, my friends, we remain at your loyal service Fernanda Baez Guest Service
Feb 21, 2020 by Guest Service
Dear Guest, Thank you so much for reserving with us at Buenaventura and thank you for taking the time to write about your experience with us. I am sorry to know the perspective you had of us on this occasion that was with us. Our staff works hard to improve service and quality towards you doing different things for you. Until next year, my friends, we remain at your loyal service Fernanda Baez Guest Service
Sep 30, 2019 by César Soto General Manager
Hello! We are very sorry to read about the beach, but we had open two pool special for our guest, unfortunately the weather make our beach a little dirty but we hope in your next vacations you visit us back again with a better weather.
Sep 25, 2019 by Guest Service
Dear Guest, Dear guest, Thank you for taking the time to share with us your opinion and your feedback about our service. We will thoroughly analyze the areas of improvement you mention, and will look for ways to advance in these services. We remain at your service
Apr 8, 2019 by Eidel Ramos, General Manager
Hi. Thanks for your score. We appreciate your evaluation and remain at your service. Best regards, Eidel Ramos, General Manager
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Kids' club
Entertainment
Not included
Buenaventura Grand Hotel & Great Moments - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Buenaventura Grand Hotel & Great Moments - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a spa tub. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this property measures 111 square feet (10 square meters). A children's pool, a steam room, and spa services are also featured at the business-friendly Buenaventura Grand Hotel & Great Moments - All Inclusive. Free self parking is available. Smoking is allowed in designated areas at this Colonial Puerto Vallarta property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free parking nearby
Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 accommodations with minibars and safes. 32-inch LED televisions come with digital channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Frutas y Flores - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Sunset / Beach Club - This beachfront restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Corazón Contento - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
La Cabaña - This bar is located on the beach.
24-hour room service is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
SHAKTI has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and body wraps. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.