"Room not clean Properly one morning I woke up to shower and there was no water had to go to another hotel to shower the bathroom conditions shower nee ... " More
On the beach
At this Colonia 5 de Diciembre property, you'll be within a 5-minute walk of Camarones Beach and Teatro Vallarta. Uno and The Church of Our Lady of the Refuge are also within half a mile (1 km).
All-inclusive
A full-service spa, 3 restaurants, and 2 outdoor pools are all featured at this all-inclusive property. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at one of the 2 poolside bars and enjoy perks like free self parking.
Jul 16, 2022 by Lic. Angélica Hernández GENERAL MANAGER del Hotel
Dear guest: On behalf of all the collaborators dedicated to serving with passion and commitment at Buenaventura Grand and Great Moments Hotel, we thank you for choosing us for your vacation stay; It is a pleasure for us to be able to serve you, to have been your host and to fulfill your expectations of quality and service and to have given you an extraordinary travel experience. Thank you for your 5-star evaluation that encourages us to continue working on continuous improvement to continue providing the best service that you and your family deserve. We hope to see you back soon, thank you for your preference. Sincerely:
Jul 16, 2022 by Lic. Angélica Hernández GERENTE GENERAL Hotel Bue
Estimado Huésped: Le agradezco el compartir con nosotros su evaluación de 4 estrellas; sabemos que aún nos falta ese toque adicional para lograr una calificación de 5 estrellas. Así que por favor, le pido no dude en visitarnos nuevamente para poder mejorar su percepción y sorprenderlo. Le demostraremos nuestro crecimiento a través de la constante capacitación en servicio de excelencia que tenemos como equipo de trabajo; y también, la innovación en la forma y tipos de servicios que ofrecemos, desde nuestra recepción, restaurantes temáticos, spa, hasta nuestro acceso exclusivo de playa. Sinceramente,
Mar 23, 2022 by Lic. Angélica Hernández GERENTE GENERAL del Hotel
Dear guest: On behalf of all the collaborators dedicated to serving with passion and commitment at Buenaventura Grand and great moments Hotel, we thank you for choosing us for your vacation stay; It is a pleasure for us to be able to serve you, to have been your host and to fulfill your expectations of quality and service and to have given you an extraordinary travel experience. Thank you for your 5-star evaluation that encourages us to continue working on continuous improvement to continue providing the best service that you and your family deserve. We hope to see you back soon, thank you for your preference. Sincerely:
Feb 28, 2022 by Thank you. Lic. Angélica Hernández GERENTE GENERA
Dear guest: Thank you for taking the time to evaluate your recent stay at Hotel Buenaventura Grand and great moments. We know that we still have a long way to go to meet your needs 100% and achieve a better evaluation. Since at Hotel Buenaventura Grand and great moments, the most important thing is service and making sure we offer an extraordinary experience to our guests by maintaining the concept of an all-inclusive family hotel. Do not forget on your next visit to know each of our themed lunches and dinners that transport us to explore Mexican and international gastronomy through our 3 restaurants; our Shakti Spa that offers different services from jacuzzi, full body massages and different personal care services. As well as our exclusive beach access where you can enjoy a refreshing drink in front of the beautiful beaches of the Mexican Pacific. For all of us who collaborate at the Buenaventura Grand and great moments Hotel, your evaluation is very valuable and they encourage us to continue serving you as you and your family deserve.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Water activities
Entertainment
Not included
Buenaventura Grand Hotel & Great Moments - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Buenaventura Grand Hotel & Great Moments - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a children's pool. There are 3 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this property measures 111 square feet (10 square meters) and includes conference space. A terrace, a complimentary children's club, and tour/ticket assistance are also featured at the eco-friendly Buenaventura Grand Hotel & Great Moments - All Inclusive. Free self parking is available. Smoking is allowed in designated areas at this Colonial Puerto Vallarta property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free parking nearby
Buenaventura Grand Hotel & Great Moments - All Inclusive offers 231 accommodations with minibars and safes. Beds feature down comforters. 32-inch LED televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Vallarta property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Frutas y Flores - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Sunset / Beach Club - This beachfront restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Corazón Contento - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
La Cabaña - This bar is located on the beach. Open daily.
24-hour room service is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.