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Majestic Elegance Punta Cana - All Inclusive

4.5-star property
Playa Bavaro - Punta Cana, Punta Cana, La Altagracia 1-855-201-7819

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4.4 out of 5
Excellent!
See all 141 Travelocity Reviews

"The Majestic Elegance is the place to go and relax .The staff was great through out the whole property and the service at the restaurants were all cha ... " More

By a verified traveler on Wed 11 Mar 2020

Points Of Interest

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Hotel Description

4.5-star beachfront property near Arena Gorda Beach

On the beach

You'll be within half a mile (1 km) of Arena Gorda Beach and 2 miles (3 km) of Hard Rock Golf Club at Cana Bay with a stay at this Punta Cana property. Also, Punta Blanca Golf Course is within 2 miles (3 km) and Iberostar Golf Course is within 6 miles (10 km).

All-inclusive

This all-inclusive property features a private beach, a casino, and a full-service spa. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a lazy river and a free kid's club, and barbecue grills are available on site.

Free Internet, jetted tubs

Boasting jetted bathtubs, the 597 guestrooms also offer free WiFi and free minibar items. Other amenities include free wired Internet, balconies or patios, and plasma TVs with satellite channels.

Junior Suite (with Jacuzzi)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Elegance Club One bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Majestic Junior Suite Swim Up w/Jacuzzi

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Elegance Club Majestic Jr Suite Jacuzz - Adults Only

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Elegance Club Ocean View Suite w/Jacuzzi - Adults Only

Bed Count 1 King Bed Maximum Occupancy 4 Max

Elegance Club Swim Up Suite with Jacuzzi - Adults Only

Bed Count 1 King Bed Maximum Occupancy 4 Max

Majestic Elegance Punta Cana - All Inclusive ratings based on 141 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Majestic Elegance Punta Cana - All Inclusive

Everyone (100) Couples (25) Family (17)
5 out of 5
The Majestic Elegance is the place to go and relax .The staff was great through out the whole property and the service at the restaurants were all charming. We will go back.

Posted by , from CT on Mar 11, 2020

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Comment from Hotel Management

Mar 11, 2020 by Customer Care

Dear Harvey, Please allow me to personally thank you for your kind words about our resort and for sharing them. Your comments encourage us to keep giving the best of us, since it is proof that we are achieving our main goal which is to make the best of all our guests vacations. We truly appreciate your generous support, and we sincerely hope you join us for another relaxing getaway soon. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts

4 out of 5

Posted by on Feb 9, 2020

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Comment from Hotel Management

Feb 9, 2020 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Elegance. Warm regards, Ada Camilo Customer Care Majestic Resorts

5 out of 5
Our butler Alfonso was great he did or the restaurant appointments and all schedule activities for us and he was very friendly and he had a nice behavior,Also the server on the beach bringing the drinks a little skinny guy he was the best

Posted by on Feb 2, 2020

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Comment from Hotel Management

Feb 3, 2020 by Customer care

Dear Valued Guest, First of all, please allow me to thank you personally for taking the time to share your feedback regarding your recent stay with us. It is certainly our goal to provide exceptional vacation experiences for all of our guests and we are delighted to see thatAlfonso went above and beyond to ensure that you had a wonderful and memorable stay here with us.  Thank you for your valuable comments and we look forward to welcoming you back to your home-away-from-home here in paradise. Sincerely Claris Espinal Customer care Majestic Resorts

3 out of 5
The staff was extremely friendly. Two nights in a row our room was just sort of cleaned. Trash was not taken out nor were the toiletries replaced. It seemed rushed.

Posted by on Jan 21, 2020

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Comment from Hotel Management

Jan 22, 2020 by Customer care

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are thrilled to read that you were extremely satisfied with the level of service received from our team members. We would like to extend our apologies for any inconvenience you experienced during your stay. Please be assured that we have taken note of all your suggestions and comments regarding the housekeeeping service. Thank you for sharing your experiences with us. We appreciate any and every opportunity to re-evaluate and improve. Sincerely Claris Espinal Customer care Majestic Resorts

5 out of 5
I loved everything in this resort. Food was great.

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 14, 2020 by Customer care

Dear Valued Guest, Please allow me to personally thank you for your kind words about our resort and for sharing them here on Expedia. We are glad to hear that you were pleased with our resort and food choices. Thank you for your valuable comments and we look forward to welcoming you back to your home-away-from-home here in paradise. Sincerely Claris Espinal Customer care Majestic Resorts

5 out of 5
The resort we stayed at was excellent. Staff was great. What i didnt like was dealing with expedia, travelocity,and whoever theirs sister sites are. Worst sites to use

Posted by on Dec 15, 2019

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Comment from Hotel Management

Dec 16, 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Elegance. Warm regards, Ada Camilo Customer Care Majestic Resorts

4 out of 5
This was our 2nd time staying there in 2019 it was very relaxing.Our butler Melvin went over and above to make us comfortable. The elegance club outside bar Maxima and Anyelina are the best in the whole resort and we went to all of the bars 5 stars to both of them you must stay in the only adult section. Our second time we were disappointed that some restaurants were closed on certain days you should have given the guest a paper of the days of which restaurants was closed on what day.This could have helped us plan our stay.

Posted by on Dec 13, 2019

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Comment from Hotel Management

Dec 13, 2019 by Customer Care

Dear Valued Guest, Thank you for selecting our hotel for your vacation and for sharing the impression of your second stay at our resort. It is certainly our goal to provide exceptional vacation experiences for all of our guests and we are delighted to see that our team members went above and beyond to ensure that you had a wonderful and memorable stay here with us.  We truly appreciate your generous support, and we sincerely hope you join us for another relaxing getaway soon. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts

4 out of 5
Would be happy if they spoke more english and they would adhere to pick up times especially for transport to airport

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 3, 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. I am very sorry to hear that the level of English proficiency was not to your satisfaction. I would like to assure you that we do provide continuous English courses to our associates throughout the entire resort. We all look forward to your next visit to Majestic Elegance. Warm regards, Ada Camilo Customer Care Majestic Resorts

5 out of 5
There was a 5 wonderful days I like everything we were very happy there with excellent staffs and services

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 26, 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. It is a pleasure to know that you enjoyed our resort and that you appreciated our beautiful facilities. We are so glad to know that our staff provided an excellent service. We hope to see you many more times for even more excellent vacation experiences. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts

4 out of 5
Great group of resorts! The people are so nice and the food is great! We will definitely be returning.

Posted by on Aug 20, 2019

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Comment from Hotel Management

Aug 20, 2019 by Customer care

Dear Valued Guest, Greetings from Majestic Elegance and thank you very much for taking the time to share your review here on Expedia. It is truly motivating to read your kind words in regards to your stay and we are so pleased that you appreciated our nice people. We would love the opportunity to welcome you back. Please let us know when you are booking your next visit so we can be ready to give you a warm, Majestic welcome. Sincerely, Claris Espinal Customer care Majestic Resorts

About the Majestic Elegance Punta Cana - All Inclusive

Location Playa Bavaro - Punta Cana, Punta Cana, La Altagracia 23000

Renovations + Closures

This property is closed from June 15 2020 to September 30 2020 (dates subject to change).

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers
  • Spa/beauty facilities and services

  • Food and beverage restrictions apply
  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)
  • Taxes included
  • Spa/beauty facilities and services not included
  • Buffet and à la carte dining
  • Gratuities included
  • Additional gratuities accepted
  • Airport transfers not included

Property Features

Majestic Elegance Punta Cana - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Majestic Elegance Punta Cana - All Inclusive like a lazy river and a complimentary children's club. Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 15 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a children's pool, and outdoor tennis courts. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 597 guestrooms or units
  • 4 levels
  • 4 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 15 bars or lounges
  • 7266 sq ft of conference space
  • 675 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Bar on the beach
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • On private beach
  • Outdoor pool
  • Children's pool
  • Lazy river
  • Free WiFi
  • Outdoor tennis courts - 3
  • Children's club (free)
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Majestic Elegance Punta Cana - All Inclusive offers 597 accommodations with DVD players and free minibar items. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Private balcony or patio
  • Sitting area
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 11:30 AM.

Flavours - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Limited Gourmand - Overlooking the garden, this theme restaurant specializes in French cuisine and serves dinner only. Reservations are required.

See and See - This beach restaurant specializes in seafood and serves dinner only.

El Asadito - Overlooking the garden, this steakhouse serves dinner only.

Matsuri - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a private beach, outdoor tennis courts, a lazy river, and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Water skiing on site
  • Windsurfing on site
  • Parasailing on site
  • Yoga classes/instruction on site
  • Playground on site
  • Ecotours nearby
  • Rowing or canoeing on site
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving on site
  • Golf lessons available nearby

Spa Services

Majestic has 10 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

Contactless check-out is available

Individually-wrapped food options are available through room service

Each guestroom is kept vacant for a minimum of 48 hours between bookings

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-out is available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: DOP 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.