See all properties

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

5.0 star property
5-star beachfront property near Juanillo Beach

Choose dates to view prices

Photo gallery for Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

Yoga
3 outdoor pools, cabanas (surcharge), pool umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Couples treatment rooms, sauna, hot tub, steam room, hot springs

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • All inclusive
  • Bar
  • Hot Tub
  • Room service
  • On private beach
  • Pool

Explore the area

Map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    ‪14 min walk‬
  • Punta Espada Golf Course
    ‪8 min drive‬
  • Scape Park
    ‪12 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Ocean View (Master, Club)

Suite, 1 Bedroom, Ocean View (Master, Club) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Ocean View (Master, Club)

  • 1238 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Ocean Front Junior Suite King

Club Ocean Front Junior Suite King | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Ocean Front Junior Suite King

  • 600 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Ocean Front Junior Suite Double

View from room

Club Ocean Front Junior Suite Double

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Swim Up Double

View from room

Junior Suite Swim Up Double

  • 600 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Ocean Front Junior Suite Swim Up King

Club Ocean Front Junior Suite Swim Up King | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Ocean Front Junior Suite Swim Up King

  • 600 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Ocean View Junior Suite Double

Club Ocean View Junior Suite Double | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Ocean View Junior Suite Double

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Swim Up King

Junior Suite Swim Up King | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite Swim Up King

  • 600 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior Suite Swim Up Double

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Junior Suite Swim Up Double

  • 600 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Ocean View Junior Suite King

Club Ocean View Junior Suite King | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Ocean View Junior Suite King

  • 600 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort View Junior Suite King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Resort View Junior Suite King

  • 600 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Club One Bedroom Master Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club One Bedroom Master Suite

  • 1238 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Ocean View One Bedroom Grand Master Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Ocean View One Bedroom Grand Master Suite

  • 1348 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Junior Suite Double

Ocean View Junior Suite Double | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Ocean View Junior Suite Double

  • 600 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Junior Suite Swim Up King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club Junior Suite Swim Up King

  • 600 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Double

Junior Suite Double | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite Double

  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Junior Suite King

Ocean View Junior Suite King | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Ocean View Junior Suite King

  • 600 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club One Bedroom Master Swim Up Suite

Club One Bedroom Master Swim Up Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Club One Bedroom Master Swim Up Suite

  • 1238 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite King

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite King

  • 600 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Punta Cana

Beachfront retreat .You'll be within 2 miles (3 km) of Juanillo Beach and 6 miles (10 km) of Punta Cana Beach with a stay here. Indigenous Eyes Ecological Park and Punta Espada Golf Course are also within 6 miles (10 km).

What's nearby

  • Juanillo Beach - 14 min walk - 0.8 miles
  • Punta Espada Golf Course - 8 min drive - 3.9 miles
  • Los Establos Cap Cana - 11 min drive - 4.8 miles
  • Scape Park - 12 min drive - 4.8 miles
  • Punta Cana Beach - 13 min drive - 4.7 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬8 min walk
  • ‪The Chinola - ‬1 min walk
  • ‪Punch Bar - ‬16 min walk
  • ‪Jwb Steakhouse - ‬3 min drive
  • ‪El Mercado - ‬6 min walk

About this property

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive

5-star beachfront property near Juanillo Beach
Some rates at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This luxury property also offers a complimentary water park, a 24-hour fitness center, and a hot tub. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 375 guestrooms or units
  • 6 levels
  • 3 buildings
  • 6 dining venues
  • 2 swim-up bars
  • 6 bars or lounges
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 2019
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive offers 375 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include slippers, designer toiletries, and hair dryers. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, Portuguese, Spanish

Similar properties

Beach/ocean view

Secrets Cap Cana Resort & Spa - Adults Only - All Inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.6 out of 5, Wonderful, 999 reviews
The price is $667
includes taxes & fees
$667 per night
Apr 20 - Apr 21
Secrets Cap Cana Resort & Spa - Adults Only - All Inclusive

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free valet parking on site

Food and drink

  • 2 swim-up bars
  • 6 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Fitness classes
  • Free water park
  • Full-service spa
  • Hot tub
  • Lazy river
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hyatt Zilara Cap Cana Adults All Inclusive
Hyatt Zilara Cap Cana Adults All Inclusive Punta Cana
Hyatt Zilara Cap Cana Adults Hotel Punta Cana
Hyatt Zilara Cap Cana Adults Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only Punta Cana
Punta Cana Hyatt Zilara Cap Cana - Adults Only Hotel
Hotel Hyatt Zilara Cap Cana - Adults Only
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana - Adults Only Punta Cana
Hyatt Zilara Cap Cana Adults Punta Cana
Hyatt Zilara Cap Cana Adults Only – All Inclusive
Hyatt Zilara Cap Cana All Inclusive
Hyatt Zilara Cap Cana Adults
Hyatt Zilara Cap Cana Adults Only All Inclusive
Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Punta Cana

Frequently asked questions

How close is Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive to the airport?

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive is 8.6 mi (18-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

As of Mar 21, 2025, prices found for a 1-night stay for 2 adults at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive on Mar 30, 2025 start from $1,109.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive.

How close is Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive offer free breakfast?

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive does not offer free breakfast.

Is there a casino at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

No, there is no casino at this property.

What time is check-in at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM.

Is there free parking at Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive?

This property offers free valet parking.

Does Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive have a pool?

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive features 3 outdoor pools.

Does Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive have a restaurant?

There are 6 onsite restaurants, offering options like international cuisine and a beachfront location.

Does Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive have a spa?

This property has a spa, which features Ayurvedic treatments, aromatherapy, and prenatal massages.

How close is Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive to downtown Punta Cana?

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive is 7.8 mi away from Punta Cana.

Hyatt Zilara Cap Cana ‐ Adults Only ‐ All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 838 out of 1000 reviews
Rating 8 - Good. 101 out of 1000 reviews
Rating 6 - Okay. 39 out of 1000 reviews
Rating 4 - Poor. 10 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Would highly recommend!
Stayed 6 nights in Dec 2024

10/10 Excellent

Wilfredo

Stayed 2 nights in Dec 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained and the room was comfortable with a great view of the ocean. The food is unmatched to any restaurant we have eaten at in North and Central America. The staff was excellent throughout the property.
Stayed 5 nights in Dec 2024

10/10 Excellent

NANCY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic in every way. Best gym I’ve ever worked out in. food was phenomenal. Blew away our expectations! 5stars!!!!
Stayed 7 nights in Nov 2024

10/10 Excellent

Scarlett

Liked: Cleanliness, staff & service, property conditions & facilities
This resort is top notch!!! I give it a million stars! It is beautiful and the entertainment was so fun. It’s everything you’re looking for in a resort.
Stayed 5 nights in Dec 2024

10/10 Excellent

Keren, Toronto

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived at Zilara in the Dominican Republic, it was clear we were in for an unforgettable experience. Nestled along the pristine coastline, the resort offers a harmonious blend of natural beauty, luxurious comfort, and impeccable service. Location: The resort’s beachfront setting is breathtaking. Picture powdery white sand and crystal-clear turquoise waters that seem to stretch endlessly into the horizon. The grounds are immaculately maintained, with lush tropical gardens that create a serene and private escape. Accommodations: Our suite was nothing short of spectacular. Spacious, beautifully designed, and featuring a private balcony with sweeping ocean views, it was a sanctuary of tranquility. The attention to detail was remarkable, from the plush bedding to the locally inspired decor that added an authentic touch. Dining: The dining experience exceeded all expectations. With multiple restaurants offering a range of cuisines—authentic Dominican dishes, fresh seafood, international favorites, and even gourmet options—every meal was a celebration of flavor. Don’t miss the beachfront grill for a casual yet unforgettable dining experience under the stars. Activities & Amenities: Whether you’re looking for relaxation or adventure, [ilara has something for everyone. The infinity pools are a dream, with plenty of loungers and cabanas to soak up the sun. Danny and other pool waitstaff were fun and helpfufl
Stayed 4 nights in Dec 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best all-inclusive vacation I've ever been on. I can't wait to go back, the food was outstanding the staff there are the friendliest people and it has one of the best gyms in the Caribbean. I highly recommend it and I think I am now a Hyatt customer for life! Amazing vacation!
Stayed 5 nights in Dec 2024

8/10 Good

Yoonjeong

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Here’s a detailed and honest review, completely unpaid: Pros • The hotel is stunning and perfect for Instagram photos. • When I visited (late November), there was no seaweed. • The beach sand is very soft and firm. • most of the staff here were able to communicate in English quite well. • The pizza, the grill BBQ by the pool, and the Italian restaurant were all delicious. • If you’re on a short trip or not planning other activities, the water park inside the hotel is well-equipped and highly recommended. • Visiting in November, it wasn’t overly crowded, and the overall atmosphere was peaceful. • The hotel is just a 15-minute drive from the airport. Cons • Maintenance is lacking. For example, door handles, faucets, and toilet paper holders were rarely properly fixed—most were loose or crooked. • Food at the restaurants takes a very long time to arrive. We waited over 40 minutes for our meal. Club Member • The Club Member exclusive lounge for check-in had too many people waiting, and we had to wait about 40 minutes. • Better view. • Breakfast at Shutters Beachside, a restaurant exclusive to Club Members, was chaotic. There were too many people, too few staff, and the food took a long time to arrive. However, the ocean view was absolutely stunning. • Still, the price difference between regular rooms and Club Member rooms is small, so it doesn’t feel like a waste of money.
Stayed 3 nights in Nov 2024

10/10 Excellent

Misael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love here
Amazing!!!!
Stayed 6 nights in Dec 2024

10/10 Excellent

Angel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing exp
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Traveled with partner
Great resort to relax and enjoy the beach. They have a lot of facilities and a bunch of nice restaurants to choose.
Stayed 5 nights in Nov 2024

10/10 Excellent

Johannes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service always available and super friendly. The best food out of all the resort I went to. Can walk anywhere. The hotel and the beach was clean, the Acqua park fun and the spa was amazing. It’s pricy but worth it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are great hut should be better rewarded. In addition, to any towels used per guest and the hotel allows this. Also, clients take as many pool chairs they want even though they ended up using only 2. Hotel approves this and it diminishes the use by other clients
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

2/10 Terrible

Milagros Aurelia

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Para mi el entrenimiento es bien aburrido.no dan lo que ofrecen cuando uno llega .no porque sea de pareja debe de ser tan aburrido
Stayed 4 nights in Nov 2024

10/10 Excellent

Priyanka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Nestor

Excelente thaks
Stayed 4 nights in Nov 2024

8/10 Good

Monica Eva

Stayed 7 nights in Nov 2024

10/10 Excellent

Kathleen Clare

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Samantha Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing - Food was incredible - Beach was beautiful - Absolutely loved our stay and can't wait to go back
Stayed 6 nights in Nov 2024

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

CeCelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second visit here this year and I was hoping to experience the same level of service I did during my first visit. I even upgraded to the club level. I did not receive neither concierge service nor a bottle of wine. I love this resort, but am quite disappointed, especially at not receiving what I paid for. Additionally, there seemed to be less of an effort in keeping the beach clean. I witnessed multiple guests cleaning out plastic and other trash from the ocean. I really hope the resort works to resolve this.
Stayed 3 nights in Nov 2024

10/10 Excellent

Andres

Stayed 4 nights in Nov 2024