Skip to main content
Beginning of main content

Enter dates to see availability

Hotel Description

5-star beachfront property near Juanillo Beach

Beachfront retreat

You'll be within half a mile (1 km) of Juanillo Beach and 6 miles (10 km) of Punta Cana Beach. Punta Espada Golf Course and Indigenous Eyes Ecological Park are also within 6 miles (10 km).

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and a nightclub. Enjoy beachfront dining and relax with beach cabanas and sun loungers. Enjoy a meal in one of the 5 restaurants and free perks like valet parking and WiFi in public areas.

Jetted tubs, free WiFi

The 323 soundproofed guestrooms offer free WiFi and comfy beds. Other amenities include free minibar items, furnished balconies or patios, and flat-screen TVs with cable channels.

Island Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Luxury Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Terrace Tower Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Suite Imperial

Bed Count 1 King Bed Maximum Occupancy 3 Max

Castle Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Castle Junior Suite Ocean Front

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sanctuary Cap Cana, All-Inclusive Adult Resort ratings based on 31 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sanctuary Cap Cana, All-Inclusive Adult Resort

Everyone (16) Couples (10) Family (5)
5 out of 5
This was the nicest resort we have ever stayed at and we take one all inclusive trip a year. Everything was clean and well maintained. The service was exceptional. We will be back for sure!

Posted by , from Michigan on Mar 8, 2020

Was this review helpful to you?
Comment from Hotel Management

Mar 12, 2020 by Hairo Galindez - Social Media

Dear Jenny, Thank you very much for reviewing our hotel. We appreciate the time and your opinion and we are more than happy to know you will be back at our resort. We look forward to seeing you back. Service from the heart Hairo Galindez Social Media

3 out of 5

Posted by on Mar 1, 2020

Was this review helpful to you?
Comment from Hotel Management

Mar 1, 2020 by Management

Thank you for your feedback. We regret to know that you were not entirely satisfied with our services or facilities. We hope to know how we can improve your experience in case you decide to visit us once again.

5 out of 5
Beautiful design, lots of areas for quiet enjoyment or fun party games with the enthusiastic staff

Posted by on Feb 17, 2020

Was this review helpful to you?
Comment from Hotel Management

Feb 17, 2020 by Management

Thank you for your feedback, we are very glad to know that your stay was pleasant. We are looking forward to welcome you back.

5 out of 5
They look care of us from the minute we arrived to the minute we left. Hospitality was excellent and they are great full for serving us.! Will be back!

Posted by on Dec 10, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 10, 2019 by Social Media Moderator

Thank you for taking the time to rate our services. We are very glad to know you were pleased with the hotel overall. We will share your gracious comments with our staff. We hope to welcome you back and show you our improvements. We remain at your service, Social Media Moderator

5 out of 5
We love Sanctuary! The resort is beautiful and the employees really aim to please. We especially appreciated the hospitality we got from Valentina (our host at breakfast each morning), from Fido (our yoga and cardio boxing instructor), and from Wilkin (pool entertainment). Our room was big, with a beautiful view (and it was the least expensive option). It appears that every room faces the ocean and likely has a beautiful view. Multiple pools were all clean and beautiful. Delicious food options at every meal.

Posted by on Nov 13, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 13, 2019 by Social Media Moderator

Thank you for taking the time to rate our services. We are very glad to know you were pleased with the hotel overall. We will share your gracious comments with our staff. We hope to welcome you back and show you our improvements. We remain at your service, Social Media Moderator

5 out of 5
We stayed in the sanctuary cap cana we just got married the wedding coordinator and the staff was excellent Especially Eric. Who took care of us I want to thanks everyone in sanctuary cap

Posted by on Oct 5, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 20, 2019 by Social Media Moderator

Thank you for taking the time to rate our services. We are very glad to know you were pleased with the hotel overall. We will share your gracious comments with our staff. We hope to welcome you back and show you our improvements. We remain at your service, Social Media Moderator

5 out of 5
The service overall was fantastic, from reception to housekeeping. We could go back there only to see them again because they went the extra mile to accommodating us and make us feel special. The perfect resort.

Posted by on Sep 8, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 9, 2019 by Social Media Moderator

Thank you for taking the time to rate our services. We are very glad to know you were pleased with the hotel overall especially with reception staff and housekeeping staff. We will share your gracious comments with our staff. We hope to welcome you back and show you our improvements. We remain at your service,

5 out of 5
Very friendly staff, Miguel was excellent, he made sure we had everything we needed or wanted. Beautifull facility.

Posted by , from Phoenix Az on Aug 15, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 15, 2019 by Social Media Moderator

Thank you for taking the time to rate our services. We are very glad to know you were pleased with the hotel overall. We will share your gracious comments with our staff. We hope to welcome you back and show you our improvements. We remain at your service, Social Media Moderator

5 out of 5

Posted by on Aug 2, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 5, 2019 by Social Media Moderator

Thank you for taking the time to rate our services. We are very glad to know you were pleased with the hotel overall. We will share your gracious comments with our staff. We hope to welcome you back and show you our improvements. We remain at your service,

5 out of 5
I can’t rave enough about this place. Everything was perfection. The staff was remarkable. The cleanliness was impeccable. The food was exceptional. I can’t recommend this place enough. It was paradise on earth and we will definitely be planning our next vacation here soon!

Posted by on Jul 31, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 1, 2019 by Social Media Moderator

Thank you for taking the time to rate our services. We are very glad to know you were pleased with the hotel overall. We will share your gracious comments with our staff. We hope to welcome you back and show you our improvements. We remain at your service,

About the Sanctuary Cap Cana, All-Inclusive Adult Resort

Location Blvd Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia 23302

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Airport transfers
  • Laundry/dry cleaning services

  • Access to onsite clubs included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • All available beverages included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Bartending classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Onsite live performances included
  • All land activities, and recreational facilities and equipment included
  • Theme parties included

Property Features

Sanctuary Cap Cana, All-Inclusive Adult Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Sanctuary Cap Cana, All-Inclusive Adult Resort you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi. This Colonial property also offers a 24-hour fitness center, a spa tub, and a steam room. Valet parking is free. A complete renovation of Sanctuary Cap Cana, All-Inclusive Adult Resort was completed in September 2018. Smoking is allowed in designated areas at this 5-star Punta Cana property.

  • 323 guestrooms or units
  • 3 levels
  • 2 buildings
  • 5 dining venues
  • 5 bars or lounges
  • 3466 sq ft of conference space
  • 322 sq m of conference space
  • Built in 2007
  • Dining venue
  • Nightclub
  • Karaoke
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Parking: Free valet parking

Room Amenities

Sanctuary Cap Cana, All-Inclusive Adult Resort offers 323 air-conditioned accommodations with free minibar items and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Punta Cana property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony or patio (furnished)
  • Sitting area
  • Pillowtop beds
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Blue Marlin - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Casabella - This restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.

Wok - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

The Steakhouse - This steakhouse specializes in Argentinean cuisine and serves dinner only. Open daily.

Capriccio - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

24-hour room service is available.

Nearby Activities

5 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Cave exploring/spelunking nearby
  • Beach volleyball on site
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Horse riding nearby
  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Marina nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Sanctuary Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 14
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Well-lit path to entrance
  • Pool access ramp on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Sanctuary Cap Cana, All-Inclusive Adult Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cap Cana Sanctuary
  • Sanctuary Cap Cana All Inclusive Playa Hotels Resorts
  • Sanctuary Hotel Cap Cana
  • Sanctuary Cap Cana Hotel Punta Cana
  • Sanctuary Cap Cana Resort
  • Sanctuary Cap Cana Alsol All Inclusive
  • Sanctuary Alsol All Inclusive
  • Sanctuary Cap Cana Alsol
  • Sanctuary Cap Cana AlSol All Inclusive Adults
  • Sanctuary AlSol All Inclusive Adults
  • Sanctuary Cap Cana AlSol Adults
  • Sanctuary AlSol Adults
  • Sanctuary All Inclusive Playa Hotels Resorts
  • Sanctuary Cap Cana Adults Playa Hotel Resorts Punta Cana
  • Sanctuary Cap Cana Adults Playa Hotel Resorts
  • Sanctuary Cap Cana, All-Inclusive Adult Resort Punta Cana
  • Hotel Sanctuary Cap Cana Adults Only by Playa Hotel & Resorts
  • Sanctuary Cap Cana Adults Playa Resorts Punta Cana
  • Sanctuary Cap Cana Adults Playa Resorts
  • Sanctuary Cap Cana by AlSol All Inclusive Adults Only
  • Sanctuary Cap Cana by Alsol Adults Only All Inclusive
  • Sanctuary Cap Cana by Alsol All Inclusive
  • Sanctuary Cap Cana All Inclusive Adults Only by Playa Hotel
  • Sanctuary Cap Cana
  • Sanctuary Cap Cana All Inclusive by Playa Hotels Resorts

You should know

  • Pool access available from 6 AM to 7 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
url importing http://travel.travelocity.com/Punta-Cana-Hotels-Sanctuary-Cap-Cana,-All-Inclusive-Adult-Resort.h1950513-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Punta-Cana-Hotels-Sanctuary-Cap-Cana,-All-Inclusive-Adult-Resort.h1950513-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Punta-Cana-Hotels-Sanctuary-Cap-Cana,-All-Inclusive-Adult-Resort.h1950513-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.