- Check-in time ends at 11:30 PM
- Check-in time starts at 3:00 PM
- Minimum check-in age is: 18
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a negative COVID-19 test result.
Additional screenings for COVID-19 are available on request for a surcharge.
Sports Illustrated Resorts Marina and Villas Cap Cana Powered by ASTON offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, onsite parking, and high chair
This property accepts credit cards and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, onsite parking, and high chair. This property accepts Visa, Mastercard, American Express, and cash. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings. At check-in, guests must provide a negative COVID-19 test result. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is not available
- Pets allowed in smoking rooms only
- Security system
- Debit cards not accepted
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Staffed front desk
- Events/parties allowed
- LGBTQ friendly
- Smoke detector
- Guests must provide health documentation
- Guests must provide a negative COVID-19 test result
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Reservation might be required for some facilities onsite
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Mobile key entry is not available
- Gloves are available to guests
- Food service has been amended for enhanced safety
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Children stay free - maximum age 3
- Social distancing measures are in place
- Contactless check-in is not available
- Property confirms they are implementing enhanced cleaning measures
- Children stay free
- Individually-wrapped food options are not available
- Gap period enforced between guest stays - 48 hours
Guests will be asked to pay the following charges at the property:
- Christmas Eve (24 December) Gala Dinner per adult: USD 90
- Christmas Eve (24 December) Gala Dinner per child: USD 40 (from 3 to 12 years old)
- New Year's Eve (31 December) Gala Dinner per adult: USD 110
- New Year's Eve (31 December) Gala Dinner per child: USD 55 (from 3 to 12 years old)
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 10)
- Airport shuttle fee per child: USD 20 (one-way), (up to 12 years old)
- Pet fee: USD 25.00 per pet, per night
- Early check-in fee: USD 25 (subject to availability)
- Late check-out fee: USD 20 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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