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Ancora Cap Cana & Marina Suites Resort - All Inclusive Family Concept

4.5-star property
Luxury Village Avenue, Cap Cana, Punta Cana, La Altagracia 1-855-201-7819
4.3 out of 5
Very good!
See all 8 travelocity Reviews

"Absolutely amazing experience. The wait staff and Confesor were top notch. Amazing staff overall. Cant wait to go back. " More

By a verified traveler on Sat 09 Jan 2021

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Hotel Description

4.5-star beachfront resort near Juanillo Beach

Beachfront retreat

A stay at this Cap Cana Marina resort places you within 3 miles (5 km) of Juanillo Beach and 6 miles (10 km) of Punta Espada Golf Course. Downtown Punta Cana and San Juan Shopping Center are within 12 miles (20 km).

18-hole golf course

This smoke-free resort features a private beach, a golf course, and a casino. There's fun for all ages with a children's club and a children's pool, and in-room childcare is an added bonus. Enjoy the 4 outdoor pools and perks like free valet parking and a free beach shuttle.

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max
$399* Per night/room Jul 4 - Jul 5

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Ancora Cap Cana & Marina Suites Resort - All Inclusive Family Concept ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ancora Cap Cana & Marina Suites Resort - All Inclusive Family Concept

Everyone (7) Family (1)
5 out of 5
Absolutely amazing experience. The wait staff and Confesor were top notch. Amazing staff overall. Cant wait to go back.

Posted by on Jan 9, 2021

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Comment from Hotel Management

Jan 9, 2021 by Amanda Guevara, Guest Experience

Dear Guest, Thank you for choosing our hotel during your time in Punta Cana we are honored to recieve your comments and know you enjoyed your stay we will be sure to share your kind words with Confessor from our Food and Beverage team. We hope to see you again soon Warm Regards,

5 out of 5

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jun 26, 2019 by AMANDA GUEVARA (GUEST EXPERIENCE MANAGER)

Dear Gust, Thank you for your visit! Our team is delighted you enjoyed your stay and we await your return. Cordially,

4 out of 5

Great Stay/No Wifi

Pros: Everything was good, clean, friendly staff, etc.
Cons: Wifi
Location: Location is great for relaxing but a bit away from other places to visit
Over all the place was great, a bit empty but clean, beautiful, once restaurants on site. The one and only draw back was there is no wifi, there is but at an extra cost which is disappointing seeing how other smaller, cheaper hotels offer it for free...

Posted by , from Woodhaven, NY on Jul 6, 2016

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Comment from Hotel Management

Jul 9, 2016 by Jennifer V (Management Assistant)

Dear Juanita, Thank you for taking the time to write a review of your experience with us. We appreciate your feedback! We sincerely look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that characterizes our brand and resort. Best Regards,

4 out of 5

Five stars food, Room, staff, and cleanliness

Very good hotel, a lil expensive. I thought it was all inclusive and I ended up having to pay $100 per day for food, which was worth it. Yummy food, good drinks. Resorts usually have cheap drinks, not this one. Great staff. Darling and Jose were super helpful and attentive. Ramona too over the phone. Nice beautiful club, best one I've seen but it was empty. Drinks were not included. Not next to the beach, but the pools were great. The beaches were 5 mins away and the staff would drive you. No night life. If it rains, no entertainment because there's no show room. It outdoors. Other than the night life and entertainment. Excellent.

Posted by , from ny on Jan 14, 2016

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Comment from Hotel Management

Mar 2, 2016 by Jennifer V/ Assitant Manager

Dear Maria, Taiguey!! Thank you for the very nice review, I am glad we contributed to give you good memories! I am delighted to read you found our Hotel spotless and our staff attentive. It is such a great feedback! On another hand, please be advised that you had the option to book the all inclusive package but you chose the attractive rate of the EP Package (room only) which does not include the meal plan, also, our guests are able to upgrade at any time to our All Under the Sun Package for a reasonable rate of US$85.00, not US$100.00 However, I am glad you had a great time and hopefully you visit us again to create more memorable experiences! Regards,

5 out of 5

Great relaxing quiet vacation

Alsol Luxury Village was great for us. Three pools (one more active, two much quieter), enough food options, we could walk to a small beach, or take a $3 cab to a larger beach. The staff were generally great, friendly and helpful. The room was a junior suite, with a kitchen. We had purchased an all-inclusive package, so the kitchen was not used, aside from the refrigerator. The beach at the resort is next to an expansion being built, so there was some construction noise at the beach. They plan to complete the expansion in August, 2015 or so. We found the food options to be good for the all inclusive. Breakfast was at the buffet, with over a hundred options. Omelets made to order, pancakes, crepes, French toast, much fresh fruit, etc., etc. Lunch was available at the buffet, or at the pool-side grill. Dinner was a steakhouse, an Italian restaurant or the buffet, again with so many options I couldn't count. If found so many good things to sample and enjoy.

Posted by on Apr 5, 2015

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Comment from Hotel Management

Apr 8, 2015 by Jennifer

Dear Guest, Greetings from AlSol Luxury Village, Thank you very much for highlighting every aspect of our Resort and for sharing your experience. We couldn’t be happier to read your amazing review. From our Delicious food to our friendly team members, we’re grateful to have provided you with such a memorable stay in every way. We would love to welcome you and your family back to our Luxury Paradise! We hope you’ll visit with us again soon Sincerely, Jennifer Velasquez Assistant/General Management

3 out of 5

Beautiful facilities but not customer friendly

Pros: Pool, views, room, ability to plan excursions
Cons: Service all around and communication with staff
Location: We went horseback riding and zip-lining at a near by park. The hotel had somebody you could sit down and plan the excursions. It was easy to do.
This is a beautiful property and our room was very nice but it is lacking in some basic services. They seemed to have overlooked staples in a hotel room such as some sort of shelf in the shower for soap,etc and kleenex in the room. We also never had towels despite calling the front desk for them and going to the front desk for them and watching them call housekeeping to tell them to bring them. They never arrived. We ended up using beach towels they provided at the pool. Very few of the staff spoke english so communication was hard. We like to order room service and most times during our stay something would not arrive in the order, they would say it was coming and never did. There were never napkins. But the pool was lovely. I don't drink normally but am a huge fan of pina coladas and I could have them nonstop. Despite our criticisms it was sort of charmingly clumsy. But I think hard to recommend just because of the inconveniences.

Posted by , from Chicago on Mar 24, 2015

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Comment from Hotel Management

Mar 26, 2015 by Jennifer

Dear Cindy, On behalf of myself and all the staff of the AlSol Luxury Village, I would like to thank you for having chosen us for your stay in Cap Cana. Thank you for you compliments to our facilities, we are glad you liked our Property and the room. It was unfortunate to read that you had a few hiccups that didn’t allow us to get that 5-Star from you. We’ll definitely work on it and do some tweaking around to get those point straightened out. We are always working hard to improve every day, so we hope that on your next visit you can see our progress and have an unforgettable vacation experience. We hope you’ll be back so we can truly impress you. Sincerely, Jennifer Velasquez Assistant/General Management

4 out of 5

Quiet Resort, Relaxing Stay, Accommodating Staff

Pros: We loved Kelvin (he was always willing to help) his care to detail and friendliness was second to none! Innocincio the bartender was great as well.
Cons: I would have liked to have a larger variety of foods. The buffet was great.
Location: We arranged for adventure day and shopping through the front desk and everything was great. Short ride to both shopping and tours.
Our room was exactly as pictured online. The views were amazing and service was great. The resort was not filled with tourist and we were able to enjoy our vacation. The private beach and service were excellent. Kelvin, Innocincio, James Bond and Nabuk are great. They made our stay extra special. I would only ask that their be a larger variety of food available. The entire staff were great and more than willing to help. The offsite excursions were great as well!

Posted by , from New Orleana, LA on Jul 24, 2014

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Comment from Hotel Management

Sep 8, 2015 by Jennifer

Dear Scott, Taiguey!! Thank you very much for choosing AlSol Luxury Village as host to your previous holidays. I feel pleased to know how much you enjoyed our Resort and room facilities, as well as how we manage to exceed your expectations by providing you an outstanding service.See you soon

4 out of 5

Posted by on Sep 24, 2019

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Comment from Hotel Management

Sep 25, 2019 by AMANDA GUEVARA (GUEST EXPERIENCE MANAGER)

Dear Guest, Thank you for choosing Ancora Punta Cana, we are pleased you enjoyed your stay and we await your return! Cordially,

About the Ancora Cap Cana & Marina Suites Resort - All Inclusive Family Concept

Location Luxury Village Avenue, Cap Cana, Punta Cana, La Altagracia 23000

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

All-inclusive Details

All-inclusive room rates at Ancora Cap Cana & Marina Suites Resort - All Inclusive Family Concept are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All à la carte meals and snacks included
  • In-room minibar (some restrictions)
  • Dining availability limited at one or more venues
  • Limited gourmet or à la carte dining

Not included

  • Spa/beauty facilities and services

  • One or more venues limit dining availability
  • Limited meals offered through room service
  • Spa/beauty facilities and services not included
  • A la carte dining included
  • A la carte or gourmet dining is limited
  • Gratuities included
  • Additional gratuities accepted
  • Minibar beverages - restrictions apply
  • All meals included

Property Features

Some rates at Ancora Cap Cana & Marina Suites Resort - All Inclusive Family Concept are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the resort's beach. For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Summer fun is a breeze at Ancora Cap Cana & Marina Suites Resort - All Inclusive Family Concept, where you can play a round of golf at the golf course and cool off in one of the 4 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury resort also offers a children's pool, a health club, and a garden. Self parking and valet parking are free. This 4.5-star Punta Cana resort is smoke free.

  • 300 guestrooms or units
  • 3 levels
  • 7 buildings
  • 4 bars or lounges
  • Built in 2011
  • Casino
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 4
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Free beach shuttle; airport shuttle and area shuttle within 10 miles available for a surcharge
  • Parking: Free valet parking and self parking

Room Amenities

Ancora Cap Cana & Marina Suites Resort - All Inclusive Family Concept offers 300 air-conditioned accommodations with iPod docking stations and DVD players. These individually decorated and furnished accommodations have separate living rooms. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Accommodations at this 4.5-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This Punta Cana resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars (stocked with some free items) and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • In-room kitchen
  • Living room
  • Pillowtop beds
  • Deep soaking tub
  • Stocked minibar (select free items)
  • IPod dock
  • LCD television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Il Cielo Ristorante & Bar - Overlooking the ocean, this bistro specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Kokomo's Bar - This bar is located by the pool. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.

The Dock Bar - Onsite lobby lounge. Happy hour is offered. Open daily.

Festivale - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, a marina, and a health club. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

Children under 11 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Water skiing nearby
  • Golf lessons on site
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Hiking/biking trails on site
  • Surfing/bodyboarding nearby
  • Volleyball on site
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Playground on site
  • Racquetball/squash on site
  • Ecotours nearby
  • Boat tours nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a negative COVID-19 test result.

Additional screenings for COVID-19 are available on request for a surcharge.

Ancora Cap Cana & Marina Suites Resort - All Inclusive Family Concept offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 67 lbs)
  • Smoking rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, onsite parking, and high chair

This property accepts credit cards and cash

Parties and events are allowed on site

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, onsite parking, and high chair. This property accepts Visa, Mastercard, American Express, and cash. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings. At check-in, guests must provide a negative COVID-19 test result. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Pets allowed in smoking rooms only
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • Events/parties allowed
  • LGBTQ friendly
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 85
  • Christmas Eve (24 December) Gala Dinner per child: USD 42.5 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 100
  • New Year's Eve (31 December) Gala Dinner per child: USD 50 (from 5 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 38.00 per vehicle (one-way)
  • Airport shuttle fee per child: USD 0.00 (one-way), (up to 17 years old)
  • Pet fee: USD 25.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ancora Punta Cana – Private Residences, Yacht Club and Marina
  • Ancora Punta Cana
  • Ancora
  • Ancora All Inclusive Punta Cana
  • Ancora Endless Luxury
  • Ancora Village
  • Ancora Punta Cana All Suites Destination Resort
  • Ancora All Suites Destination Resort
  • Ancora Punta Cana All Suites Destination
  • Ancora All Suites Destination
  • Resort Ancora Punta Cana, All Suites Destination Resort
  • Ancora Punta Cana, All Suites Destination Resort Punta Cana
  • Alsol Luxury Village All Inclusive
  • AlSol Luxury Village
  • Ancora Punta Cana – Private Residence Yacht Club Marina
  • Ancora All Suites Destination
  • Ancora Punta Cana All Inclusive
  • Ancora Cap Cana Marina Resort Villas
  • Ancora Punta Cana All Suites Destination Resort

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in smoking rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't allowed at Ancora Cap Cana & Marina Suites Resort - All Inclusive Family Concept.
  • Free WiFi in public areas has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.