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4.5 out of 5

"I did not like any of the restaurants and the staff was ok depending on the day " More

By a verified traveler on Sun 12 Mar 2023

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Hotel Description

4-star beachfront property with 6 outdoor pools

Beachside getaway

With a stay at this Uvero Alto property, you'll be within 2 miles (3 km) of Sirenis Aquagames Water Park and 6 miles (10 km) of Macao Beach. Cana Bay Golf Club and Arena Gorda Beach are also within 12 miles (20 km).

All-inclusive

This eco-friendly property features free water park access, a full-service spa, and a nightclub. There's fun for all ages with a lazy river and a free kid's club, and families will appreciate the onsite laundry facilities. Enjoy the 6 outdoor pools and perks like free valet parking and free WiFi.

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
$446* Per night/room Apr 9 - Apr 10

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Two Bedroom Family Suite

Bed Count 1 King Bed Maximum Occupancy 10 Max

Premium Jr. Suite Pool View Two Queen (Resort Access to Breathless Punta Cana)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Jr. Suite Pool View King (Resort Access to Breathless Punta Cana)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Jr. Suite Tropical View Two Queen (Resort Access to Breathless Punta Cana)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Dreams Onyx Resort & Spa - All Inclusive ratings based on 22 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Dreams Onyx Resort & Spa - All Inclusive

Everyone (9) Couples (7) Family (3)
3 out of 5
I did not like any of the restaurants and the staff was ok depending on the day

Posted by on Mar 12, 2023

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Comment from Hotel Management

Mar 13, 2023 by Econcierge Manager

Dear guest, Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of the opportunity areas kindly mentioned in your overview. Regards,

5 out of 5

Posted by on Dec 27, 2022

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5 out of 5
This is the best hotel I have stayed in Punta Cana and I have been there more than 10 times. I really admire how the restaurants are no reservation and you can dine without waiting for hours. The quality of everything in this hotel is top notch. I highly recommend.

Posted by on Nov 28, 2022

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Comment from Hotel Management

Dec 5, 2022 by Econcierge Manager

Dear guest,We owe you our gratitude for making Dreams Onyx Resort & Spa the destination of your trip. We’re thrilled to know that you had a wonderful stay with us have really enjoyed your stay and that the staff has provided you with wonderful service.We aim to provide excellent service to our guests, we will certainly share your kind comments with our colleagues.Greetings,

5 out of 5

Posted by on Nov 25, 2022

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5 out of 5
Highly recommended. Best resort I have visited in Punta Cana and I have been in a few.

Posted by on Nov 25, 2022

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Comment from Hotel Management

Nov 25, 2022 by Econcierge Manager

Dear guest,Receive our gratitude for allowing us at Breathless Punta Cana to be your host on your recent getaway. Thank you again for sharing your valuable comments on Expedia. Regards,

5 out of 5

Posted by on Sep 24, 2022

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5 out of 5

Posted by on Jun 8, 2022

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2 out of 5
Breakfast and lunch was awful. Dinner was good everywhere we tried though. Not enough food or beverage options during the day. No alcohol besides beer in our room. Key card didn’t work right even with multiple keys. Drinks were inconsistent from bar to bar. Night time entertainment made the trip.

Posted by , from Charlotte on May 4, 2022

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Comment from Hotel Management

May 6, 2022 by Econcierge Manager

Dear Tarryn, It was a pleasure having you and we appreciate that you have taken the time to share your experience with us. We have taken note of our opportunity areas kindly mentioned in your overview. Your comments motivate us to keep providing our guests with top quality service they deserve. Regards,

5 out of 5
We loved the clean rooms, the friendly staff and the giant chest board! We had a great week at the Dreams Onyx!

Posted by on Apr 3, 2022

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Comment from Hotel Management

Apr 7, 2022 by Social Media Manager

Dear shari Kay, We are delighted to learn that you had an enjoyable stay and strongly agree with you that our attentive staff plays a key role in the overall experience of our guests. The entire team works very hard to ensure that we provide high-quality service and a different and memorable experience to all our guests. Sincerely, Franco Hernandez

3 out of 5
The hotel was alright. We didn’t receive housekeeping service unless we called down to ask for it. They never replenished bathroom amenities like cue tips etc. the minibar didn’t have snacks like candy etc. and we were with a big group and it seems like everyone else received snacks and a fruit platter when first arrived. Overall could have been better

Posted by on Nov 22, 2021

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Comment from Hotel Management

Nov 23, 2021 by Lbrador

Dear guest, Thank you for your feedback! Best regards,

About the Dreams Onyx Resort & Spa - All Inclusive

Location Playa Uvero Alto, Punta Cana, Provincia La Altagracia 23000

All-inclusive Details

All-inclusive room rates at Dreams Onyx Resort & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Dreams Onyx Resort & Spa - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Dreams Onyx Resort & Spa - All Inclusive, you'll find a full-service spa, a complimentary water park, and 6 outdoor swimming pools. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 11 bars/lounges. WiFi is free in public spaces. Event space at this property measures 11900 square feet (1106 square meters) and includes conference space. A children's pool, a health club, and a nightclub are also featured at the family-friendly Dreams Onyx Resort & Spa - All Inclusive. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 806 guestrooms or units
  • 3 levels
  • 9 buildings
  • 8 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • 11 bars or lounges
  • 11900 sq ft of conference space
  • 1106 sq m of conference space
  • Built in 2016
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 6
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Dreams Onyx Resort & Spa - All Inclusive offers 806 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. This Punta Cana property provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • Sitting area
  • Stocked minibar (free)
  • IPod dock
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available

Food & Drink

Carnival Buffet - Onsite restaurant.

Mercure - This fine-dining restaurant specializes in French cuisine and serves dinner only. A children's menu is available. Open daily.

Spice - This theme restaurant specializes in Chinese cuisine and serves dinner only. A children's menu is available. Open daily.

Bluewater Grill - This steakhouse specializes in American cuisine and serves dinner only. A children's menu is available. Open daily.

Capers - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Nearby Activities

An outdoor tennis court, a health club, and a complimentary water park with a lazy river and waterslides are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Scuba diving nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Spa by Pevonia has 12 treatment rooms including rooms for couples. Services include facials and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 12
  • Steam room in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. On-site antigen/rapid COVID-19 testing is available for a USD 35 fee. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Onsite COVID-19 testing (Antigen) is available
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property does not follow regional sanitization guidelines
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Hotel Names

  • Now Onyx Punta Cana All Inclusive
  • Now Onyx All Inclusive
  • Now Onyx Punta Cana
  • Now Onyx
  • Now Onyx Punta Cana All Inclusive Opening Nov 2016
  • Now Onyx All Inclusive Opening Nov 2016
  • Now Onyx Punta Cana Opening Nov 2016
  • Now Onyx Opening Nov 2016
  • Now Onyx Punta Cana All Inclusive All-inclusive property
  • Now Onyx All Inclusive All-inclusive property
  • Now Onyx Punta Cana Inclusive
  • Now Onyx Punta Cana
  • Now Onyx Punta Cana All Inclusive
  • Dreams Onyx Resorts Spa All Inclusive
  • Now Onyx Punta Cana Optional All Inclusive
  • Dreams Onyx Resort & Spa - All Inclusive Punta Cana
  • Dreams Onyx Resort & Spa - All Inclusive All-inclusive property

You should know

  • Pool access available from 7:00 AM to 6:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Rainforest Alliance Sustainable Tourism Certification
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.