At this Punta Cana property, you'll be within half a mile (1 km) of Cortecito Beach and 3 miles (5 km) of Palma Real Shopping Village. Arena Gorda Beach and Los Corales Beach are also within 3 miles (5 km).
A nightclub, 11 restaurants, and 3 outdoor pools are all featured at this all-inclusive property. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Relax with a drink at one of the 10 bars/lounges and enjoy perks like free self parking.
Heated floors, sofa beds
The 860 individually decorated guestrooms offer sofa beds and room service. Free minibar items, balconies, and plasma TVs are also available.
Apr 26, 2021 by Marcos Castillo - Occidental Punta Cana
Dear Client, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest, as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay.. Best regards, Marcos Castillo General Manager Occidental Punta Cana
Apr 3, 2021 by Marcos Castillo - Occidental Punta Cana
Estimado Cliente, Agradecemos que tomara parte de su tiempo para darnos una maravillosa puntuación, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello. Esperamos poder servirle de nuevo pronto. Saludos cordiales, Marcos Castillo Director General Occidental Punta Cana
Feb 20, 2020 by Marcos Castillo
Dear Guest, Thank you for choosing us as your holiday destination and for taking the time to provide us with your experience rate. We are dissapointed to see that you didn't enjoy the five stars vacation that our guests are used to have. We hope you reconsider visiting us again, as a chance to turn around your last holiday with us and change your perception of our resort. It was a pleasure to serve you. Best regards, Marcos Castillo General Manager Occidental Punta Cana
Feb 13, 2020 by Marcos Castillo
Dear Guest, Thank you very much for taking the time to leave a review regarding your recent stay with us at Occidental Punta Cana. We are pleased to know you enjoyed a five star experience. We will be glad to host you again. It was truly a pleasure to serve you. Best regards, Marcos Castillo General Manager Occidental Punta Cana
Feb 13, 2020 by Marcos Castillo
Dear Guest, Thank you for rating your experience with us. Needless to say, it is disappointing to know that we failed to meet your expectations. Negative comments, however, are a good way to identify the areas in which we need to improve. I have forwarded your review so our management team can address these issues directly. We truly hope that you choose to stay with us in the future, so we have the opportunity to surpass your expectations on a future visit to Punta Cana. It was our pleasure to serve you. Sincerely, Marcos Castillo General Manager Occidental Punta Cana
Feb 6, 2020 by Marcos Castillo
Dear Jerry, First and foremost, I would like to thank you for taking a moment of your time to share your recent experience with us at the Occidental Punta Cana. We are glad that in many aspects you were satisfied with our holiday offering, but know we have reviewed all of your comments and suggestions and have taken the liberty of sharing them with the management of our resort. It is through unbiased feedback and customer reviews that we are able to target the specific areas where we need to improve. Our primary goal is, and always will be, to offer each and every one of our guests nothing less than a five-star quality of service. Once again, we thank you for choosing to stay with us and hope that in the future you reconsider letting us host you again. We guarantee that we will not only meet, but surpass your expectations. It was truly our pleasure to serve you. Cordial regards, Marcos Castillo General Manager Occidental Punta Cana
Nov 14, 2019 by AmbarOPC
Dear Guest, I would like to thank you for taking a moment to provide us with feedback regarding your recent stay at the Occidental Punta Cana. Although we always strive to give each and every one of our guests an excellent experience, we do understand that it is not always possible to fulfill their expectations. I would like to apologize for anything you might’ve encountered during your time with us that made your holidays less than perfect. On behalf of the Occidental Punta Cana and its staff, I would like to reiterate our appreciation for choosing to stay with us. I hope you reconsider giving us another opportunity to serve you and, this time, exceed your expectations. It was truly a pleasure to serve you. Best Regards, Ambar Guzman Assistant Manager Occidental Punta Cana
Nov 6, 2019 by AmbarOPC
Dear Lisbeth, Greetings from the Occidental Punta Cana ! We appreciate your feedback. Although we are glad to know that in we’ve met some of your expectations, we would like you to know, that there is nothing more important to us that providing each one of our guests with an excellent holiday experience. This is why we want you to know that we are constantly refreshing and renewing our installations and services. We truly hope to have the opportunity to host you again in the future, so we can not only meet, but surpass your expectations. It was our pleasure to serve you. Warm regards, Ambar Guzman Assistant Manager Occidental Punta Cana
Aug 26, 2019 by AmbarOPC
Dear Guest, Thank you for rating the quality of our holiday offering so highly. Needless to say, we are thrilled to hear that we were able to meet your expectations. We truly hope to have the opportunity to host you again in the future. It was our pleasure to serve you. Best regards, Ambar Guzman Assistant Manager Occidental Punta Cana
Aug 12, 2019 by AmbarOPC
Dear Guest, Thank you for taking a moment to share your recent experience at the Occidental Punta Cana with us. I sincerely apologize for being unable to respond to your review in Portuguese. We try to give every single one of our guests a very personalized experience, even once they’ve already left the hotel. That said, I would like to express our sincerest gratitude for your kind words and hope that we are able to host you again in the future. It was our sincerest pleasure to serve you. Best regards, Ámbar Guzmán Assistant Manager Occidental Punta Cana
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
Occidental Punta Cana - All Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Occidental Punta Cana - All Inclusive Resort offers its guests 3 outdoor swimming pools and a fitness center. There are 11 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges and a swim-up bar. A free manager's reception is offered daily. WiFi is free in public spaces. A business center and a meeting room are available. A nightclub, spa services, and a terrace are also featured at the business-friendly Occidental Punta Cana - All Inclusive Resort. Self parking is free. Smoking is allowed in designated areas at this 4-star Punta Cana property.
Available in some public areas: Free WiFi
Free self parking , Free parking nearby
Occidental Punta Cana - All Inclusive Resort offers 860 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. These individually decorated and furnished accommodations include single sofa beds. Beds feature down comforters and premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
The property hosts a free manager's reception daily.
El Alcázar - Overlooking the pool, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Las Reses - This restaurant serves dinner only. Open select days.
La Hacienda - This restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
Via Veneto - This restaurant specializes in Italian cuisine and serves dinner only. Open select days.
Caracolas - This restaurant specializes in seafood and serves dinner only. Open select days.
Room service is available.
3 outdoor swimming pools are on site along with a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property.