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"Small beach area. Lack of area beach towels.No water activities available. Large rooms were nice. " More

By a verified traveler on Mon 01 Apr 2019

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Hotel Description

3.5-star beachfront hotel near Bavaro Beach

On the beach

Within a 10-minute walk of the hotel, you'll find Cortecito Beach and Aromas Museum. Los Corales Beach and Cocotal Golf and Country Club are also within 2 miles (3 km).

Full-service spa, outdoor pool

A full-service spa and an outdoor pool are featured at this smoke-free hotel. Business travelers can take advantage of the free WiFi in public areas. Free self parking and a hair salon are also offered on site.

Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Apartment, 2 Bedrooms, Pool View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Apartment, 2 Bedrooms, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Apartment, 3 Bedrooms, Pool View

Bed Count 2 King Beds Maximum Occupancy 6 Max

Presidential Suites Punta Cana ratings based on 13 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Presidential Suites Punta Cana

Everyone (10) Couples (2) Family (2)
1 out of 5
At first I wanted to give it 3 stars for being a friendly "airbnb" but after a checkout and paying $100usd penalty for lost bracelet of the 7 yr old got me very upset with the policy. The rooms are dirty, needed to pay $25 each time for the room service extra! Again this is not a hotel service. THIS IS AIRBNB. You have one japanese menu every day for the dinner so of you stay for 2 weeks you can answer yourself. Staff barely speaks English, charge extra with no reason for ordered food. Waiting 45 min for a dinner is a normal waiting time. One credit card machine at the restaurant that breaks all the time and they ask you to pull out money from the ATM... This place used to be a 4 star for me but now I'll definitely not come back.... Finally, yes, the management actually hides in the corners ...

Posted by , from Chicago on Jan 17, 2021

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1 out of 5
Water went out. Power went out no generator! Food terrible. Staff good except for front desk. Too much harassment to buy vacation club membership. Never again!

Posted by , from chicago on Apr 15, 2018

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Comment from Hotel Management

Apr 26, 2018 by Yr

Thanks for your vising us and for your comments , please be informed this information has been sent to the management in order to make the corrections.

2 out of 5

Beautiful beach bad hotel room

Hotel did not give us a room we booked- tried to put us with another couple in the same suite. Bathroom ceiling leaked and there were roaches in the room. Good stuff: activities wete lots of fun and beach area was very nice. We stayed outside alot

Posted by on Nov 23, 2017

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4 out of 5

Nice

Truly enjoyed our stay here. Very spacious room with roof top view. Beautiful pools, decor, and vibes. Nice tiki bar and outdoor furniture. Buffet nice. Reservations for the two different restaurants on resort is a joke. Service okay. Beware of fake Bruno Mars in kahki shirts. Ther appears during breakfast and lunch. There joke is to get you into the glass office by the pool. They call it the "welcome package." We kept saying no, but was eventually hunted down. We still refused once in. We just wanted to relax and enjoy their country. Enjoy our honeymoon. Enjoyed the food and entertainment.

Posted by , from South Carolina on Nov 18, 2017

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4 out of 5
I would recommend doing the spa they have. It was amazing. It felt like I was in a totally different atmosphere. After we were done they gave us a goodie bag with some massage oil, body wash and a body scrub. I loved it. I would do it again if I had enough time. I spent most of my time tanning at the beach. Every night they put on a show and get everyone involved which was fun. You will eventually become friends with rh entertainment group cause they're so funny. They just want you to have a good time.

Posted by , from new york on Sep 19, 2017

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5 out of 5

LUXURY ON THE BEACH

Pros: THE CONDOS ON THE BEACH AND SERVERS.
Cons: ELEVATORS,FRONT LOBBT STAFF, POWER OUTAGES, NO LAUNDRY FACILITY.
Location: NOT MUCH TO DO NEARBY BY OTHER THAN THE COCO BONGO NIGHTCLUB/SHOW AND MALL BUT THEY HAVE TOURS THAT CAN BE BOOKED.
THIS RESORT WAS UPSCALE AND BEAUTIFUL!!!! THEY UPGRADED OUR ROOM TO A 3 BEDROOM, 2 BATHROOM CONDO AS A SURPRISE :) MY ONLY COMPLAINTS ARE THERE IS NO WIFI IN CONDOS,CHARGE$15 PER DAY FOR ROOM WIFI AND $1 LOCAL CALL,$10 INTERNATIONAL CALLS. THE ELEVATORS ARE SMALL, NO LUNDRY FACILITY,LOBBY STAFF WERE SNOBBY AND HAD ATTITUDES, THEY KEPT FORCING TIME SHARES AND OTHER SERVICES ON US AND THE POWER AT THE RESORT WENT OUT 3 TIMES... OTHER THAN THESE MINOR THINGS IT WAS A SPACIOUS AND BEAUTIFUL PLACE!!! THE WORKERS ARE POLITE AND TREATED US LIKE ROYALTY!!! HOWEVER, TOWARDS THE LAST FEW DAYS OF OUR VACATION HOUSEKEEPING GOT LAZY AND WOULD NOT CLEAN OUR CONDO AS REQUESTED TO FRONT/LOBBY DESK STAFF.

Posted by , from ALABAMA on Feb 2, 2017

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5 out of 5

Great environment

Pros: Entertainment staff very friendly
Hotel and staff are very friendly. We really enjoyed our stay.

Posted by , from DC on Nov 21, 2016

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4 out of 5

Nice, small resort.

Pros: I liked the free upgrade. Their resturants were great and the staff was super friendly and enjoyable to be around. Like it was small and easy.
Cons: Buffet food needs work. I also didn't like being forced to sit through a speech about buying a time share. Casino is not free!
Location: Beach was beautiful. Lobby offered tons of activities. I reccomend the dolphin swimming!
Room: Was upgraded without asking. Big penthouse - private roof top. 2 rooms, 2 bathrooms, kitchen and living/dining area. Was beautiful. Bed and pillows were a little uncomfortable. Felt like the bathroom shower was going to overflow sometimes and did. Beach/Pool: Very beautiful, private, and small. Instead of chairs they have beds and lounge chairs already placed. Staff brings towels and constant food and drinks can be ordered. Two free form pools between buildings. Lobby: No gift shop or snack area. They have some guys selling jewlery and pictures. They HOUND you, try to avoid them. They watch you come by on the cart when they give you the initial tour and then spot you going to the beach and will harrass you into buying something. LATER one of the guys actually asked my boyfriend for his SHOES, saying we can afford them and he can't. Like what!? I reported it to the lobby. Entertainment: Nightly entertainment. We didn't watch much since we went to bed early but the circus show was great. Typically have a movie on right around dinner before the entertaiment for kids. They also have a kids area for them to play in near the pool. Didn't like that they have a casino and sports bar that isn't part of the resort. Food: 3 resturants that were great. Buffet food - eh. Eatable but could do better. Buffet changes nightly which was cool. Overall: Nice resort. Not really for singles or couples.Relaxing and small.

Posted by , from New Jersey on Feb 2, 2016

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4 out of 5

Nice small hotel

Pros: Overall pretty good for the price.
Cons: need more towels
Location: Stay in the hotel.
Had a great time and service staff was very good. Facility needs to be upgraded and shortage of towels

Posted by on Nov 23, 2015

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3 out of 5

No extra tip no service ...

This is an all inclusive hotel, that means grat is included. I usually travel about 4-5 times a year and stay in all inclusives. The service in PS was terrible. I came unprepared (only big bills) and asked for change in front desk... No one in the entire hotel had change there for I couldnt "extra tip" therefore my service was terrible. Staff would make me wait extra when it wasn't reallh busy and gave me attitudes. I would ask for lime and they would point out where it was as opposed to bringing it to me while I was dinning. One night I tipped the bartender And after that he gave me so much attention. It was all fake. I was going to Tip them all at the end but they completely ruined my entire experience. I went to the magic show and waited 20 min to be approached for a drink order. People next to me were being serviced. Completely a waste of my time and money. Not to mention the big pool was out of service during my entire stay. NEVER AGAIN

Posted by , from S on Sep 26, 2015

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All-inclusive Details

  • Additional gratuities accepted
  • Gratuities not included
  • All meals included
  • All onsite activities, and facilities and equipment included
  • A la carte dining included

Property Features

Presidential Suites Punta Cana offers its guests a full-service spa and an outdoor pool. WiFi is free in public spaces. Spa services, gift shops/newsstands, and a hair salon are also featured at the business-friendly Presidential Suites Punta Cana. Self parking is free. This 3.5-star Punta Cana hotel is smoke free.

  • 101 guestrooms or units
  • 4 levels
  • 8 buildings
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Presidential Suites Punta Cana offers 101 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries. Flat-screen televisions come with cable channels. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Kitchenware
  • Bathtub or shower
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Golfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Minimum age to access spa is 18

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Presidential Suites Punta Cana

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: DOP 19000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Presidential Punta Cana
  • Presidential Suites Apartment
  • Presidential Suites Apartment Punta Cana
  • Presidential Suites Punta Cana
  • Punta Cana Presidential Suites
  • Presidential Suites By Lifestyle - Punta Cana Hotel Punta Cana
  • Presidential Suites Punta Cana All Inclusive
  • Presidential Suites All Inclusive
  • Presidential Suites
  • Presintial Suites Punta Cana
  • Presidential Suites Punta Cana Hotel
  • Presidential Suites Punta Cana Punta Cana
  • Presidential Suites Punta Cana (Room Only)
  • Presidential Suites Punta Cana All Inclusive
  • Presidential Suites Punta Cana Hotel Punta Cana

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.