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Riu Palace Bavaro All Inclusive

4-star property
Playa de Arena Gorda, Punta Cana, La Altagracia 1-855-201-7819
3.9 out of 5
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See all 27 travelocity Reviews

"Everything ok.thanks " More

By a verified traveler on Tue 24 Aug 2021

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Hotel Description

4-star beachfront property near Arena Gorda Beach

Beachside getaway

You'll be within half a mile (1 km) of Arena Gorda Beach and 2 miles (3 km) of Iberostar Golf Course with a stay at this Punta Cana property. Cana Bay Golf Club and Punta Blanca Golf Course are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features free water park access, a full-service spa, and a nightclub. Enjoy a day at the beach snorkeling, or relax with sun loungers. There's fun for all ages with a free kid's club and a children's pool, and free childcare is an added bonus.

Free WiFi, flat-screen TVs

The 610 guestrooms boast modern comforts like flat-screen TVs with satellite channels, along with free WiFi. 24-hour room service, minibars, and coffee/tea makers are also available.

Junior Suite, Garden View (U)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$322* Per night/room Jan 25 - Jan 26

Superior Suite, Jetted Tub (B2C)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Villa Junior Suite Superior, Jetted Tub (U)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Villa Junior Suite, Pool View (B)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Garden View (Superior, B)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Villa Junior Suite Superior (U)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Riu Palace Bavaro All Inclusive ratings based on 27 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Riu Palace Bavaro All Inclusive

Everyone (13) Couples (5) Family (6)
5 out of 5

Posted by on Aug 31, 2021

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5 out of 5
Everything ok.thanks

Posted by on Aug 24, 2021

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5 out of 5

Posted by on Aug 21, 2021

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5 out of 5
I enjoyed my time so much at this hotel the first time I visited the Dominican Republic that I chose to stay there again on my second visit. It is a very good location , the staff is extremely professional and attentive to the needs of the guests. The rooms are very spacious and the grounds are well manicured and kept . I recommend only the the buildings be painted for a better aesthetic look, other than that Riu palace Bávaro will continue to be my choice of Hotel when I return to Dominican Republic

Posted by on Aug 7, 2021

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1 out of 5
i purchase the ocean front view with jet tub outside once i arrived on friday my outside tub wasnt working i complain everyday that i stayed there to multiply staff and no one fix it i spent a lot of money on the room the staff was not helpful to my needs it was my birthday trip and i was truly upset the maid too a long time to clean my room and replace fresh towels i had to go look for towles on my own there was issues with the room key as well for me and my friends the food was ok the staff there was rude and very unapporaiate one of the staff guys tried to take me back to his room and i tired to complain up front but they didnt try to help but just say sorry and thats it i would never stay at any RIU EVER AGAIN THE WORST TRIP EVERY

Posted by on Aug 4, 2021

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Comment from Hotel Management

Aug 10, 2021 by Online Reputation Manager

Dear Guest, Thank you for taking the time to share with us feedback on your visit to our hotel. Firstly, let us apologize for the poor impression we have made on you. We are very surprised about your comments regarding one of our staff members and we are concerned that you did not feel this issue was addressed appropiately. This is certainly not the impression we would like to pass on to our guests and not representative of our standards. Please accept our sincere apologies for the inconvenience you experienced during this period. Rest assured that this feedback has been noted for a proper follow up. It is our hope you reconsider returning to our property to revert this experience. Hotel Riu Palace Bavaro Online Reputation Manager

5 out of 5

Posted by on Jul 22, 2021

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5 out of 5

Posted by on Jul 19, 2021

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1 out of 5
My two daughters and I recently stayed here for 4 nights. Due to COVID testing system they have I do not recommend staying here. Let me start by saying testing is done out of a joint room. There's 1 woman doing the collection and all the patients' tests after collection are placed on a table TOGETHER! They are not placed in a bag with identification. They are just sitting on the table. Perfect scenario for a mishap. My daughter's test came back "positive" and the lab never notified me. I had to go to the front desk and question the missing results. My test and my other daughter's test came back negative. We had all just tested 2 days prior to arriving as I wanted to be responsible and confirm we did not have COVID. All test prior were negative as well. I refused to believe she was positive. I asked if she could be retested immediately (at that moment) and was told lab staff was gone for the day testing to be done in the am. In the interim we were to stay in a COVID positive part of hotel to quarantine and the food or anything we need will be brought to us. I insisted on going to a private doctor or medical office in the area. Luckily for us the gentleman at the front was able to find a 24 hr lab 15 mins away. $260 later she was tested for both rapid and PCR, the results came back NEGATIVE as I thought.We did not receive an apology from management nor any compensation for this whole ordeal. My kids and I are completely traumatized as this ruined our vacation.

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 22, 2021 by Online Reputation Manager

Dear Guest, Thank you for taking the time to share with us your feedback about your most recent stay We regret that you encountered some inconveniences in regards to the PCR-tests which are offered during our guests' stay. Your words comes truly as a surprise since we have established strict procedures to make the process as smooth as possible, always maintaining the health and safety of our guests and employees. All protocols has been implemented in collaboration with Preverisk. A prestigious company specialized in health and safety in the tourism sector which guarantees the total reliable stay in our facilities. Your review is anonymous, and unfortunately we have not been able to track your case with the information provided. For this reason, we kindly invite you to raise a formal and detailed complaint through your agency. We truly hope for another opportunity to welcome you back in the future. Respectfully, Hotel Riu Palace Bavaro Online Reputation Manager

5 out of 5

Posted by on Jul 15, 2021

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5 out of 5
I enjoy everyday i spend at the hotel clean good food excellent all over all

Posted by on Jun 9, 2021

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Comment from Hotel Management

Jun 15, 2021 by Online Reputation Manager

Dear customer, Thank you very much for sharing your review with other travelers on the Expedia channel. We are glad that your stay was pleasant and we look forward to welcoming you back very soon. Best regards, Hotel Riu Palace Bavaro Online Reputation Manager

About the Riu Palace Bavaro All Inclusive

Location Playa de Arena Gorda, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Kids' club

  • Supervised activities for children between 4 and 12 years old

  • All available beverages included
  • Minibar (all beverages included)
  • Taxes included
  • 24-hour room service
  • Buffet-style meals included
  • In-room liquor dispensers
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included

Property Features

Riu Palace Bavaro All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Riu Palace Bavaro All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 7 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A children's pool, a health club, and a nightclub are also featured at the family-friendly Riu Palace Bavaro All Inclusive. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Punta Cana property.

  • 610 guestrooms or units
  • 4 levels
  • 13 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 7 bars or lounges
  • Built in 2011
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 4
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 4
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Riu Palace Bavaro All Inclusive offers 610 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11 AM.

Monte Cristo - This buffet restaurant serves breakfast, lunch, and dinner.

Krystal - This restaurant specializes in fusion cuisine and serves dinner only. Open daily.

Geisha - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

La Bámbola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Taino - This poolside steakhouse serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

4 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Golfing nearby
  • Fitness classes on site
  • Scuba diving on site
  • Beach volleyball on site
  • Golf lessons available nearby
  • Kayaking on site
  • Windsurfing on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Riu Palace Bavaro All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Hotel Names

  • All Inclusive Bavaro
  • Bavaro All Inclusive
  • Bavaro Palace
  • Bavaro Palace All Inclusive
  • Palace Bavaro
  • Palace Riu Bavaro
  • Riu Bavaro
  • Riu Bavaro Palace
  • Riu Palace Bavaro
  • Riu Palace Bavaro All Inclusive
  • Riu Palace Bavaro All Inclusive Punta Cana
  • Riu Palace Bavaro Punta Cana
  • Riu Palace Bavaro All Inclusive All-inclusive property
  • Riu Bavaro Inclusive Punta Ca
  • Riu Bavaro Inclusive Inclusive
  • Riu Palace Bavaro All Inclusive Punta Cana
  • Riu Palace Bavaro All Inclusive All-inclusive property

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.