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"They are remodeling the whole building. Everything completed is like new. Parking was easy and free. " More

By a verified traveler on Fri 05 May 2023

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Hotel Description

3.5-star hotel near Reno Arch

City center stay

Within a 10-minute walk of this Downtown Reno hotel, you'll find Reno Arch and Wingfield Park. National Bowling Stadium and Reno Events Center are also within half a mile (1 km).

Casino, spa tub

A casino, 2 restaurants, and a spa tub are all featured at this hotel. Traveling on business? Take advantage of the express check-out and free valet parking. Enjoy the seasonal outdoor pool and perks like free self parking.

Premium Two Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$55* Per night/room Jun 12 - Jun 13

Premium King Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Two Queens Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium King View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Executive Suite I

Bed Count 1 King Bed Maximum Occupancy 2 Max

J Resort ratings based on 67 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for J Resort

Everyone (28) Couples (19) Family (16)
5 out of 5
They are remodeling the whole building. Everything completed is like new. Parking was easy and free.

Posted by , from Loves Park on May 5, 2023

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Comment from Hotel Management

May 5, 2023 by J Resort Response Team

Thank you so much for the great review, Rachel! We hope you will choose to stay at the J Resort again in the future.

5 out of 5
Still under construction, other than that everything else was great

Posted by on May 4, 2023

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Comment from Hotel Management

May 4, 2023 by Mary Ann

We are glad you enjoyed your stay here at J Resort. Thank you!

4 out of 5

Posted by on Mar 18, 2023

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Comment from Hotel Management

Apr 7, 2023 by J Resort Team

Thank you for the 4-star recommendation, James!

3 out of 5
The property is under remodel. There was limited slots, no transportation to and from the airport, there was't a place to sit while waiting and they weren't prepared to watch our luggage after check out. The gambeling area smelled like an ashtray. The shampoo wouldn't lather up and the conditioer was useless. On the up side the staff was helpful and friendly. Our room was clean. As long as they are remodeling I'd like to suggest hand rails in the showers and a light in the kitchen.

Posted by on Jan 30, 2023

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Comment from Hotel Management

Jan 31, 2023 by Sands Response Team

Thank you for providing us your valuable feedback, James. We are working hard on our renovations and will unveil some of the newly renovated areas soon! We will address all the issues you experienced so that we may better serve you next time.

5 out of 5
brand new clean remodeled facility. very stylish bathroom and upscale feeling in the bedroom. there are lots of construction going on outside, but only during the day time. limited gaming action, but it is good stay if you just look for a nice place to sleep. Mel's is closed during construction. only the buffet restaurant is open.

Posted by on Dec 20, 2022

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Comment from Hotel Management

Dec 21, 2022 by Sands Response Team

Thank you so much for taking the time to provide us your feedback, Qing. We are working hard on finishing our renovations soon! There will be new food outlets as well as an expanded casino floor. We look forward to your next visit with us when we unveil the new resort in 2023!

5 out of 5

Posted by , from DURANGO on Dec 3, 2022

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3 out of 5
Casino was small and dirty. The signage with the construction going on was horrible! The entire hotel is confined inside fencing with little to no signs on parking or hotel entry.

Posted by on Oct 16, 2022

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Comment from Hotel Management

Nov 28, 2022 by Sands Response Team

We are very sorry for the inconvenience during our construction phase, Fred. We will make sure to address the signage issue right away. Thank you for letting us know.

4 out of 5
We stayed in the Aspen Tower and had a lovely room and breakfast every morning at Mel’s which was absolutely delicious! The down side, no room safe (almost a deal breaker) and no housekeeping for our 4 night stay.

Posted by on Oct 11, 2022

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Comment from Hotel Management

Oct 11, 2022 by Sands Response Team

Thank you for providing us your review, Colleen. We appreciate your feedback and will work hard on fixing the issues you experienced.

4 out of 5

Posted by on Oct 3, 2022

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4 out of 5

Posted by , from NOVATO on Sep 9, 2022

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About the Sands Regency Casino Hotel

Location 345 N Arlington Ave, Reno, NV 89501

Renovations + Closures

The property will be renovating from January 21 2022 to July 1 2023 (completion date subject to change). The following areas are affected:

  • Business center
  • Casino
  • Dining venue(s)
  • Exterior
  • Hallway
  • Lobby
  • Parking area
  • Select guestrooms
  • Spa tub
  • Swimming pool

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

J Resort offers its guests a spa tub and a seasonal outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A casino, multilingual staff, and gift shops/newsstands are also featured at the business-friendly J Resort. Self parking and valet parking are free.

  • 833 guestrooms or units
  • 17 levels
  • 2 dining venues
  • Casino
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Gift shop
  • ATM
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Reno Station (0.6 km / 0.4 mi)
  • Parking: Free valet parking, self parking, and RV/bus/truck parking

Room Amenities

J Resort offers 833 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Buffet - This buffet restaurant serves breakfast, lunch, and dinner.

J Paul's - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Afterglow Lounge - Onsite cocktail bar. Open daily.

Canbana Express - This coffee shop serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site.

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Motor boating nearby
  • Mountain biking nearby
  • Fishing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Marina nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water tubing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay
  • Resort fee: USD 25.70 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Faxes
  • In-room coffee
  • Internet access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3–18 per person
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Regency Casino
  • Regency Casino Hotel
  • Sands Regency
  • Sands Regency Casino
  • Sands Regency Casino Hotel
  • Sands Regency Casino Hotel Reno
  • Sands Regency Casino Reno
  • Sands Regency Hotel
  • Regency Hotel Reno
  • The Sands Regency Hotel Reno
  • Regency Hotel Sands
  • J Resort Reno
  • J Resort Hotel
  • J Resort Hotel Reno
  • Sands Regency Casino Hotel

You should know

  • The seasonal pool will open in June and close in September.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.