"The hotel it’s self was ok; older units, needs the carpet cleaned . Small attached casino needs to be cleaned and updated. There were no problems " More
City center stay
At this Northeast Reno hotel, you'll be steps from Diamonds Casino and within a 15-minute walk of Reno Livestock Events Center. Grand Sierra Resort Casino and Reno Events Center are also within 2 miles (3 km).
Casino, 24-hour fitness
A casino and a 24-hour gym are featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a snack bar/deli, and express check-out are also offered.
Aug 8, 2023 by GM
Dear Walter,We appreciate you taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments which highlight what we are doing well and your recommendations for areas of improvement. Your review is valuable because it is how we monitor and improve our guest experience. Thanks again and we humbly request a return visit.Best,Lisa TymannGeneral Manager
Aug 3, 2023 by GM
Dear Marcella,We're happy to hear from you! Thank you for taking the time to share your kind review of your recent experience at our hotel. We look forward to being your hotel of choice when in the area.Best,Lisa TymannGeneral Manager
Aug 3, 2023 by GM
Dear JAMES,Whenever guests use the word "perfect" regarding their stay at our Ramada by Wyndham Reno, we are all ears! Thank you so much for your business and for taking time out of your day to let the team know how much you enjoyed your time with us. Please come back soon.Best,Lisa TymannGeneral Manager
Jul 15, 2023 by GM
Dear Trevor,Thanks so much for your review! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide! It was a pleasure to host you; we hope to welcome you again soon. Best,Lisa TymannGeneral Manager
Jul 27, 2023 by GM
Dear Eric,Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon.Best,Lisa TymannGeneral Manager
Jun 1, 2023 by GM
Dear Anthony,We sincerely regret your experience; it is never our intent to relocate any guest. I'm sorry we disappointed you. Please contact your booking source to discuss your concerns further. We appreciate you choosing our hotel and hope you will choose us again should your travels bring you back to our area.Sincerely,Stepanie RobinsonGeneral Manager
Feb 23, 2023 by GM
Dear David,Thank you for your review. I am very sorry to hear that you had a disappointing experience, and I sincerely apologize for the areas we fell short of meeting your expectations. Your feedback is important to us and helps us improve future guest experiences. I appreciate you taking the time to share your thoughtful reflections.Sincerely,Jason GerardGeneral Manager
Oct 11, 2022 by GM
Dear CHERYL,Thank you for choosing our hotel. We are sincerely sorry that your accommodations were not met with our excellence in maintenance service; I have taken note. We value your feedback as it will foster change for the better. Thank you for taking the time to share your review and we look forward to your return. Sincerely,Jason GerardGeneral Manager
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
The following facilities are closed on Friday and Saturday:
There's a snack bar/deli on site. WiFi is free in public spaces. Business amenities include a 24-hour business center and 6 meeting rooms. Event space at this hotel measures 8635 square feet (802 square meters) and includes conference space. A casino, a 24-hour fitness center, and a vending machine are also featured at the business-friendly Ramada by Wyndham Reno Hotel and Casino. Free self parking is available. This 3-star Reno hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking
Ramada by Wyndham Reno Hotel and Casino offers 281 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Ashleys - This restaurant serves breakfast and dinner.
Casino Diner - Onsite diner. Open 24 hours.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (50 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization at check-in for a deposit equal to the full cost of stay.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Discover, Eurocard, and debit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (50 km) of the property will not be allowed to check in.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.