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4.2 out of 5

"Great friendly service and nice clean rooms the food was good and most of all the casino did not smell like cigarettes " More

By a verified traveler on Sun 09 Aug 2020

Hotel Description

4-star spa hotel near Reno-Sparks Convention Center

In shopping district

Your stay at this Reno/Tahoe Airport hotel places you within 2 miles (3 km) of Reno-Sparks Convention Center and Atlantis Casino. National Bowling Stadium and Club Cal-Neva Casino are also within 3 miles (5 km).

Casino, health club

This hotel features a casino, a full-service spa, and a nightclub. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Free self parking is free for guests, and you can enjoy a meal in one of the 10 restaurants.

Free WiFi, refrigerators

Offering conveniences like refrigerators and coffee/tea makers, the 1621 guestrooms also have free WiFi and 24-hour room service. Other amenities include LCD TVs, premium bedding, and free local calls.

North & West Wing 1 King Bed (Outside Building)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$45* Per night/room Aug 16 - Aug 17

Tuscany Suite 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tuscany Suite 2 King Beds, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 4 Max

Peppermill Deluxe 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Peppermill Deluxe 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Peppermill Resort Spa Casino ratings based on 108 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Peppermill Resort Spa Casino

Everyone (54) Couples (20) Family (26)
4 out of 5

Posted by on Aug 11, 2020

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5 out of 5
Great friendly service and nice clean rooms the food was good and most of all the casino did not smell like cigarettes

Posted by , from Gilroy ca on Aug 9, 2020

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5 out of 5

Posted by on Jul 31, 2020

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5 out of 5
I loved the Peppermill and will return in the future. Very clean and nice room. Staff was very friendly as well!

Posted by , from Washington on Jul 29, 2020

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5 out of 5

Posted by on Jul 28, 2020

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5 out of 5

Posted by on Jul 26, 2020

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4 out of 5
i could hear every word said in the adjoining room next to me; and the tv; and it was normal volume. the adjoining doors are like a piece of paper. could not sleep at all hearing entire conversations and laughter and their tv. something needs to be done about that.

Posted by on Jul 25, 2020

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5 out of 5
Generally great place to stay. We especially like the restaurants.

Posted by on Jul 22, 2020

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5 out of 5
It was it was wonderful had a little problem with check in for my stay was good

Posted by on Jul 20, 2020

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5 out of 5
With all that is going on in the world it was nice to get away and enjoy my nephews wedding. They were very welcoming and accommodating. Food is excellent in all the restaurants we went to. We definitely enjoyed our stay.

Posted by , from California on Jul 19, 2020

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About the Peppermill Resort Spa Casino

Location 2707 S. Virginia Street, Reno, NV 89502

Property Features

Peppermill Resort Spa Casino offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 15 bars/lounges and a poolside bar. WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 62000 square feet (5760 square meters) and includes a conference center. A casino, a nightclub, and an arcade/game room are also featured at the business-friendly Peppermill Resort Spa Casino. A roundtrip airport shuttle is free at scheduled times. Free self parking is available. Smoking is allowed in designated areas at this 4-star Reno hotel.

  • 1621 guestrooms or units
  • 19 levels
  • 10 dining venues
  • 15 bars or lounges
  • 62000 sq ft of conference space
  • 5760 sq m of conference space
  • Casino
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Reno-Tahoe Intl. Airport (RNO) (4.6 km / 2.9 mi)
  • Train station: Reno Station (3.8 km / 2.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Peppermill Resort Spa Casino offers 1621 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • HD television
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 4:00 AM to 1:00 PM.

Biscottis - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Oceano - This restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Cafe Milano - This coffee shop serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.

Romanza Ristorante - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

CHI - This family restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Water skiing nearby
  • Mountain biking nearby
  • Kayaking nearby

Spa Services

Spa Toscana has 24 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 24
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is available at scheduled times from 4:30 AM to 11:30 PM. Fees may apply. Contact the property in advance to get details.

Guests staying in the Tuscany Tower can check in at the reception desk next to Tuscany Tower elevators. This desk is open 8 AM - 8 PM Friday through Sunday. Guests arriving outside of those hours must check in and out at the main hotel desk.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered at scheduled times from 4:30 AM to 11:30 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer

Contactless check-out is available

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Number of children who can stay free - 3
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 2 per accommodation, per night
  • Resort fee: USD 33.90 per accommodation, per night

The resort fee includes:

  • Airport shuttle
  • Business center/computer access
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 11.00 and USD 18.00 for adults, USD 7.50 and USD 15.00 for children (approximately)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Peppermill Casino
  • Peppermill Casino Resort
  • Peppermill Resort
  • Peppermill Resort Casino
  • Peppermill Resort Spa
  • Peppermill Resort Spa Casino
  • Peppermill Resort Spa Casino Reno
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  • Peppermill Resort Spa Casino Reno
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You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.