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Hampton Inn & Suites Reno West

2.5-star property
900 Ambassador Drive, Reno, NV 1-855-201-7819

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3.8 out of 5
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See all 13 Travelocity Reviews

"Hotel is really clean and nice. Check in was quick. Our room was modern and clean. There's a sign in the bathroom that says basically if you forget an ... " More

By a verified traveler on Thu 14 Jan 2021

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Hotel Description

Reno hotel in Northwest Reno area

In Reno

Your stay at this Northwest Reno hotel places you within 6 miles (10 km) of National Bowling Stadium and Boomtown Casino. Reno Events Center and Club Cal-Neva Casino are also within 6 miles (10 km).

Renovated in 2015

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like full breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 86 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Minibars, room service, and coffee/tea makers are also available.

Room, 2 Queen Beds, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$117* Per night/room Mar 2 - Mar 3

King, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

King, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Queens Studio with Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

King, Studio, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hampton Inn & Suites Reno West ratings based on 13 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites Reno West

Everyone (8) Couples (2) Family (6)
4 out of 5
Hotel is really clean and nice. Check in was quick. Our room was modern and clean. There's a sign in the bathroom that says basically if you forget any toiletries, don't stress, they will provide it for you, which I think is really great. Breakfast menu looks good. Son really liked the pool. I also like the location. Outside just a hair from all the business of Reno.

Posted by , from Oregon on Jan 14, 2021

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5 out of 5
Clean. Good staff. Pool is great. Hampton always seems to have the best beds.

Posted by , from St George,UT on Jul 25, 2020

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2 out of 5
The property was nice and at a good location. The rooms were very nice too.

Posted by , from Brentwood on Jun 21, 2020

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4 out of 5
Came to check in- no one at desk. Sign said to call a number to get someone which we did. Young man was curt and asked why we called since he was making coffee (2PM).

Posted by on Nov 8, 2019

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5 out of 5

Posted by on Oct 23, 2019

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5 out of 5

Posted by on Sep 2, 2019

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5 out of 5

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 24, 2019 by Miguel

On behalf of management at Hampton Inn & Suites Reno West “THANK YOU” for your feedback. We are extremely grateful for your contributing your valuable time, your honest information, and your thoughtful suggestions. We hope you will come back and stay with us again.

5 out of 5
Desk Clerk “Ashley” was very helpful, very patient, very persistent in unraveling a problem my wife & I had at check-in; just a mixup with the way our reservation was listed which made it seem as though we didn’t have a reservation. After phoning the Mgr. and discussing the issue, the matter was amicably resolved. Apologies were offered and our two night stay was appropriately discounted. We thoroughly enjoyed our stay.

Posted by , from La Quinta on Apr 30, 2019

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Comment from Hotel Management

Apr 30, 2019 by Mike

On behalf of management at Hampton Inn & Suites Reno West “THANK YOU” for your feedback. We are extremely grateful for your contributing your valuable time, your honest information, and your thoughtful suggestions. We hope you will come back and stay with us again.

1 out of 5

Posted by on Apr 8, 2019

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Comment from Hotel Management

Apr 18, 2019 by Mike

On behalf of management at Hampton Inn & Suites Reno West “THANK YOU” for your feedback. We are extremely grateful for your contributing your valuable time, your honest information, and your thoughtful suggestions. We hope you will come back and stay with us again.

4 out of 5
It was a nice hotel. However, the rooms were not ready at 3 for check in. Had to wait an extra half hour. And the breakfast was not very good. We went for breakfast at 8:45 and had to wait for the hot food to be cooked. The eggs were a scramble with onions, peppers, and sausage. Would have preferred just the eggs. The milk was warm. So the kids didn't like the cereal. Overall the stay was fine. But the breakfast was a disappointment.

Posted by on Jan 13, 2019

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About the Hampton Inn & Suites Reno West

Location 900 Ambassador Drive, Reno, NV 89523

Renovations + Closures

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Shuttle services

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hampton Inn & Suites Reno West offers its guests an indoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A business center and a meeting room are available. The business-friendly Hampton Inn & Suites Reno West also features multilingual staff, coffee/tea in a common area, and concierge services. Free self parking is available. A complete renovation of Hampton Inn & Suites Reno West was completed in 2015. This Reno hotel is smoke free.

  • 86 guestrooms or units
  • 3 levels
  • Built in 2015
  • Full breakfast (free)
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Reno Tahoe Intl. Airport (RNO) (15 km / 9.3 mi)
  • Train station: Reno Station (8.7 km / 5.4 mi)
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Reno West offers 86 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with cable channels. Housekeeping is provided daily.

  • Minibar
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 6:00 AM to 10:00 AM.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Hotel Names

  • Hampton Inn Reno West Hotel
  • Hampton Inn Reno West
  • Hampton Inn & Suites Reno West Reno
  • Hampton Inn & Suites Reno West Hotel
  • Hampton Inn & Suites Reno West Hotel Reno

You should know

  • Pool access available from 8 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.