"Although it was clean, there was no remote for the tv. My husband and I got put in a disability access room where we were on a full size bed, when I b ... " More
Southwestern Sacramento stay
With a stay at this Southwestern Sacramento hotel, you'll be within half a mile (1 km) of Stevens Trail and 2 miles (3 km) of Methodist Hospital of Sacramento. Laguna Pointe Business Park and Sutter Medical Group are also within 6 miles (10 km).
This hotel doesn't skimp on freebies - guests receive free breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.
Apr 19, 2022 by Guest Relations Management
I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away. It is very important to us to address these sorts of issues right away and to ensure that you are able to enjoy the rest of your stay. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for improved convenience in future visits.
Oct 19, 2021 by Manager
We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our hotel. Guest comments such as yours help us to continuously improve. Thank you for your business.
Mar 16, 2021 by Manager
Thank you so much for bringing to our attention the issues that you encountered with our appliance and electronics. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.
Dec 26, 2019 by Manager
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!
Nov 18, 2019 by Manager
Thank you for sharing this honest review and feedback about our location and breakfast. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.
Aug 26, 2019 by Manager
It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our breakfast. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
Jul 31, 2019 by Manager
Thank you for being a valued guest and for providing us the feedback regarding our bed and room. We hope to see you again and that you will be truly impressed with our continued improvements.
Jul 30, 2019 by Manager
We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
Jul 29, 2019 by Manager
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!
Jun 5, 2019 by Manager
Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn Elk Grove/Sacramento. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Sacramento hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking , Parking (limited spaces)
Quality Inn Elk Grove/Sacramento offers 55 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary toiletries. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Sacramento hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.
Guests are served free breakfast daily.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and staff at the property wear personal protective equipment. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.