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"Need to have airport shuttle operating by 5am for the customers with earlier bird flights " More

By a verified traveler on Mon 23 May 2022

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Hotel Description

3.5-star hotel in North Natomas, connected to the convention center

City center stay

Your stay at this North Natomas hotel places you within 9 miles (15 km) of Golden 1 Center and Sacramento Convention Center. California State Capitol is within 9 miles (15 km) and Arden Fair Mall is within 12 miles (20 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 2 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the 24-hour gym and perks like free self parking and free WiFi.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$144* Per night/room Aug 7 - Aug 8

Deluxe Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, roll-in shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, tub w grab bars)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing, Grab bars)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Wyndham Garden Sacramento Airport Natomas ratings based on 25 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Wyndham Garden Sacramento Airport Natomas

Everyone (9) Couples (8) Family (8)
4 out of 5
Need to have airport shuttle operating by 5am for the customers with earlier bird flights

Posted by on May 23, 2022

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Comment from Hotel Management

Jun 11, 2022 by Wyndham Garden

Dear Ronald, Thank you for choosing Wyndham Garden Sacramento Airport Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations, and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.

2 out of 5
Room and lobby had a messy floor. Room did not get properly cleaned and sanitized for the next customer. Amenities were not at our disposal in the room and had to go to the front desk to pick up any items.

Posted by on Mar 29, 2022

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Comment from Hotel Management

Mar 30, 2022 by Wyndham Garden

thank you for visiting us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.

5 out of 5

Posted by on Mar 7, 2022

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2 out of 5
TV remote didn't work. No blackout curtains. These I could look past, but not the unprofessional attitude of the staff. Booked the trip through Travelocity and paid the full amount. Wyndham charged my card additional money. As with many other companies, I figured it was a temporary hold that would drop off. After a week of the charge still showing on my credit card account, I called to find out why. The front desk person was making random guesses with no definitive answers. When I asked for someone that can give me solid answers, he started getting defensive and standoffish because I wasn't accepting his guessing. He said a manager would call me back, which never happened. I also called Travelocity. Their rep confirmed that they collected all fees and there was no reason the charge should have been there. That rep also called and was told I would be getting a call from a manager, which again, never happened. I don't understand why this is the Wyndham way of treating customers that are simply looking for answers to unknown charges.

Posted by , from Lynnwood on Feb 8, 2022

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Comment from Hotel Management

Feb 8, 2022 by Wyndham Garden

Dear Ari, Thank you for being our guest and for taking the time to provide us your valuable feedback. We would like to sincerely apologize that your stay with us did not meet your expectations. Our goal is to provide our guests outstanding personalized service. As per your concern blackout shade we have each and every room blackout shade. As per holding deposit it is upto your credit card they may take upto 30 days to release the hold please contact with your credit card company..

2 out of 5
Made me wait 15 min to check in because of shift change... gave me a room that literally never got cleaned... beds unmade, trash and towels everywhere and smelled like weed. 2nd room was still not all that clean and the air wouldnt turn off. Geesh.

Posted by on Jan 2, 2022

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Comment from Hotel Management

Jan 6, 2022 by Wyndham Garden

Dear Cari, Thank you for being our guest and for taking the time to provide us your valuable feedback. We would like to sincerely apologize that your stay with us did not meet your expectations. Our goal is to provide our guests outstanding personalized service, accommodations, amenities and a memorable stay so your comments are extremely important to us so we may focus on areas that require changes and enhancements. We value you as our guest and hope you will give us another opportunity in the future to provide you a much better experience.

2 out of 5
It was new and had a bar so we were excited to try it. However, I got food poisoning from the cheeseburger. Our room had not been clean, filthy floors, half used shampoo bottle and barely any toilet paper. On top of that no comforter or blanket on the bed.

Posted by , from Rancho Cordova on Dec 31, 2021

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Comment from Hotel Management

Jan 4, 2022 by Wyndham Garden

Dear Rosana, Please accept my sincere apology for the less than perfect experience you encountered during your recent stay. Please be assured this is not typical of the level of service you can expect from us here in Wadham Garden, Sacramento. We take great pride in providing legendary service to each guest, and I regret that in this case, we failed to meet our high service standards and more importantly, your expectations. I hope that you will give us the opportunity to make amends for the disappointment you have experienced.

3 out of 5
Noise from next room

Posted by on Dec 11, 2021

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Comment from Hotel Management

Dec 13, 2021 by Wyndham Garden Hotel

Thank you for your feeback of your recent stay. We truly appreciate all of our guests' feedback and do apologize for the inconveniences that you experienced during your stay. We will certainly keep the feedback that you provided in mind as we continue to improve the experiences our guests

4 out of 5

Posted by on Nov 26, 2021

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2 out of 5
I like that its pretty quiet here besides the occasional door slam, but the floor in my room was dirty and the blankets are beyond thin

Posted by on Nov 19, 2021

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Comment from Hotel Management

Nov 19, 2021 by Wyndham Garden Hotel

Hello Remmi, Thank you for letting us know about this. Your feedback helps us get better, we are looking into this issue and hope to resolve it promptly and accurately

1 out of 5
Had to wait 2 hours to check in won’t be staying here very dirty found hair on bed floor wasn’t clean. The sink was overflowing.

Posted by on Nov 7, 2021

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Comment from Hotel Management

Nov 19, 2021 by Wyndham Garden Hotel

Hello Vikramjeet, Thank you for letting us know about this, your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately

About the Wyndham Garden Sacramento Airport Natomas

Location 2298 Terracina Drive, Sacramento, CA 95834

Renovations + Closures

The following facilities or services will be unavailable from February 1 2022 to September 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

Wyndham Garden Sacramento Airport Natomas offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 2752 square feet (256 square meters) and includes a conference center. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Wyndham Garden Sacramento Airport Natomas. A roundtrip airport shuttle is free at scheduled times. Self parking is free. This 3.5-star Sacramento hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 4 levels
  • 2752 sq ft of conference space
  • 256 sq m of conference space
  • Built in 2019
  • Dining venue
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Lockers available
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Wyndham Garden Sacramento Airport Natomas offers 117 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch Smart televisions come with premium satellite channels and pay movies. Microwaves and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Sacramento hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • Smart television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Bathtub or shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Divine at Wyndham - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Wyndham Garden Sacramento Airport Natomas offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are available for USD 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities; masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practice of: Ecolab (3rd party expert - Global); SafeStay (AHLA - USA); COVID-19 Guidelines (CDC); Intertek Cristal (3rd party expert - Global); Travel in the New Normal (US Travel - USA); COVID-19 Guidelines (WHO).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Property follows sanitization practices of Travel in the New Normal (US Travel - USA)
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12.99 per person (approximately)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wyndham Garden Sacramento
  • Wyndham Sacramento Natomas
  • Wyndham Garden Sacramento Airport Natomas Hotel
  • Wyndham Garden Sacramento Airport Natomas Sacramento
  • Wyndham Garden Sacramento Airport Natomas Hotel Sacramento

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.