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4.5 out of 5

"Check in and out was easy and quick. Staff were all friendly. Only stayed one night but the room was clean and comfortable. Buffet breakfast was very ... " More

By a verified traveler on Sun 14 Aug 2022

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Hotel Description

3-star aparthotel in Sorrento Valley

Sorrento Valley stay

A stay at this Sorrento Valley aparthotel places you within 3 miles (5 km) of Torrey Pines State Natural Reserve and 6 miles (10 km) of Westfield UTC. Scripps Memorial Hospital La Jolla and Torrey Pines Gliderport are also within 6 miles (10 km).

Free breakfast

This aparthotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and free buffet breakfast.

Free WiFi, comfy beds

The 193 apartments feature comforts like pillowtop beds and down comforters, while microwaves and coffee/tea makers offer the conveniences of home. LCD TVs come with cable channels, and other amenities include free WiFi and free local calls. Weekly housekeeping is available.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$165* Per night/room Feb 4 - Feb 5

Room, Multiple Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed (High Floor)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

HYATT house San Diego/Sorrento Mesa ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for HYATT house San Diego/Sorrento Mesa

Everyone (4) Couples (2) Family (6)
5 out of 5

Posted by on Oct 5, 2022

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5 out of 5
Check in and out was easy and quick. Staff were all friendly. Only stayed one night but the room was clean and comfortable. Buffet breakfast was very nice with a good variety to choose from. Would stay there again.

Posted by on Aug 14, 2022

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Comment from Hotel Management

Aug 14, 2022 by Aaron

Thank you for staying with us! We appreciate the feedback!

5 out of 5

Posted by on Apr 25, 2022

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Comment from Hotel Management

Oct 17, 2022 by Supervisor

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Spacious and clean

Posted by on Apr 18, 2022

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Comment from Hotel Management

Apr 18, 2022 by Aaron

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Loved having the separate bedroom!

Posted by on Mar 28, 2022

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Comment from Hotel Management

Mar 29, 2022 by Aaron

Thank you for staying with us. We appreciate the feedback!

5 out of 5
The staff was absolutely fabulous, have not had a better staff anywhere

Posted by on Dec 27, 2021

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Comment from Hotel Management

Dec 28, 2021 by Aaron

Thank you for your feedback! We appreciate you staying with us! We look forward to having you stay with us again soon!

5 out of 5
Great place to stay with the family

Posted by on Oct 25, 2021

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Comment from Hotel Management

Oct 25, 2021 by Aaron S.

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Clean and easy to access

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jun 21, 2021 by Aaron S.

Thank you for your feedback! We appreciate you staying with us!

5 out of 5
The staff was very welcoming. Prompt courteous and very helpful. Facility was top notch. I’d definitely stay again.

Posted by on May 24, 2021

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Comment from Hotel Management

May 25, 2021 by Aaron S.

We greatly appreciate your feedback! Thank you for staying with us!

2 out of 5
I stayed here specifically because it states on their website that their free breakfast included things such as "hot sandwiches" this was important to me to have hot food as I was in the area to have a medical procedure done which I knew would prevent me from leaving the hotel. The free breakfast was a joke which wouldn't be enough to feed a 5 year old. It was a child size cereal bowl with child size cafeteria milk child size gross package muffin an apple and child size orange juice. I am 5 foot and weigh 95 lbs so it doesn't take much to feed me and I was still hungry I can only imagine how dissatisfied the other guests must be. So I then had to pay to door dash my breakfast each day as again I had a medical procedure and it hurt me to walk or leave my room, the hotel also did not state that they do not allow door dash drivers to leave food at the rooms. All of my food that was only ordered because of their terrible "breakfast" not even fit for a kindergartner had to be left at the front desk. Had they been transparent I would have booked a hotel closer to were my procedure was that served actual breakfast. Very disappointed and no discount was offered to make up for the inconvenience or extra money I had to spend on food during my stay.

Posted by on May 8, 2021

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Comment from Hotel Management

May 11, 2021 by Aaron S.

We apologize your stay was less than perfect, However, we would have been more than happy to accommodate any requests to make your stay more comfortable given your situation. Thanks for choosing Hyatt House!

About the HYATT house San Diego/Sorrento Mesa

Location 10044 Pacific Mesa Blvd, San Diego, CA 92121

Renovations + Closures

This property is undergoing renovations from January 31 2023 to May 15 2023 (completion date subject to change).

During renovations, the aparthotel will make every effort to minimize noise and disturbance.

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:

  • Outdoor pool

Property Features

HYATT house San Diego/Sorrento Mesa offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly HYATT house San Diego/Sorrento Mesa also features a garden, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star San Diego aparthotel is smoke free.

  • 1 building
  • 193 guestrooms or units
  • 4 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Deli
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Garden
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: San Diego Coaster Sorrento Valley Station (5.8 km / 3.6 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

HYATT house San Diego/Sorrento Mesa offers 193 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down comforters. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided weekly.

  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM.

HBar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Swimming nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 175 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Noise-free rooms not guaranteed
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 14 per night (in/out privileges)
  • Pet deposit: USD 175 per stay
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HYATT house Diego/Sorrento Mesa
  • HYATT house Diego/Sorrento Mesa Hotel
  • HYATT house Diego/Sorrento Mesa Hotel San
  • HYATT house San Diego/Sorrento
  • HYATT house San Diego/Sorrento Mesa
  • San Diego/Sorrento Mesa
  • HYATT house San Diego/Sorrento Mesa Hotel
  • Woodfin Suites Hotel, Sorrento Mesa Hotel San Diego
  • Woodfin San Diego
  • Woodfin Hotel Sorrento Mesa
  • HYATT house San Diego/Sorrento Mesa San Diego
  • HYATT house San Diego/Sorrento Mesa Aparthotel
  • HYATT house San Diego/Sorrento Mesa Aparthotel San Diego

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.