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4.2 out of 5

"Great place to stay with the family " More

By a verified traveler on Mon 25 Oct 2021

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Hotel Description

3-star hotel near Torrey Pines State Reserve

In suburbs

A stay at this Sorrento Valley hotel places you within 3 miles (5 km) of Torrey Pines State Reserve and 6 miles (10 km) of Westfield UTC. University of California, San Diego and Black's Beach are also within 6 miles (10 km).

Free breakfast

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.

Free WiFi, comfy beds

The 193 guestrooms feature comforts like pillowtop beds and down comforters, while microwaves and coffee/tea makers offer the conveniences of home. LCD TVs come with cable channels, and other amenities include free WiFi and free local calls. Weekly housekeeping is available.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$135* Per night/room Nov 28 - Nov 29

Room, Multiple Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed (High Floor)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

HYATT house San Diego/Sorrento Mesa ratings based on 9 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for HYATT house San Diego/Sorrento Mesa

Everyone (2) Couples (1) Family (4)
5 out of 5
Great place to stay with the family

Posted by on Oct 25, 2021

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Comment from Hotel Management

Oct 25, 2021 by Aaron S.

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Clean and easy to access

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jun 21, 2021 by Aaron S.

Thank you for your feedback! We appreciate you staying with us!

5 out of 5
The staff was very welcoming. Prompt courteous and very helpful. Facility was top notch. I’d definitely stay again.

Posted by on May 24, 2021

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Comment from Hotel Management

May 25, 2021 by Aaron S.

We greatly appreciate your feedback! Thank you for staying with us!

2 out of 5
I stayed here specifically because it states on their website that their free breakfast included things such as "hot sandwiches" this was important to me to have hot food as I was in the area to have a medical procedure done which I knew would prevent me from leaving the hotel. The free breakfast was a joke which wouldn't be enough to feed a 5 year old. It was a child size cereal bowl with child size cafeteria milk child size gross package muffin an apple and child size orange juice. I am 5 foot and weigh 95 lbs so it doesn't take much to feed me and I was still hungry I can only imagine how dissatisfied the other guests must be. So I then had to pay to door dash my breakfast each day as again I had a medical procedure and it hurt me to walk or leave my room, the hotel also did not state that they do not allow door dash drivers to leave food at the rooms. All of my food that was only ordered because of their terrible "breakfast" not even fit for a kindergartner had to be left at the front desk. Had they been transparent I would have booked a hotel closer to were my procedure was that served actual breakfast. Very disappointed and no discount was offered to make up for the inconvenience or extra money I had to spend on food during my stay.

Posted by on May 8, 2021

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Comment from Hotel Management

May 11, 2021 by Aaron S.

We apologize your stay was less than perfect, However, we would have been more than happy to accommodate any requests to make your stay more comfortable given your situation. Thanks for choosing Hyatt House!

5 out of 5

Posted by on Oct 19, 2020

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Comment from Hotel Management

Oct 20, 2020 by Briana

Thank you for taking the time to leave a review!

5 out of 5
Great hotel, delicious breakfast Should have remembered to ask what view I wanted pool or outside

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 3, 2020 by Briana

Thank you for taking the time to give us a review!

4 out of 5
Attempted to charge parking fees ($12 per day) despite reservation indicating that parking was free.

Posted by , from Sorrento Valley on Jul 8, 2019

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Comment from Hotel Management

Jul 8, 2019 by Manager

Thank you for staying with us. We apologize our recent change in our parking fees caused any frustration.

5 out of 5
This was my first experience with this Hyatt brand and I was very impressed with the layout of the hotel lobby and the rooms, and the amenities. They offered a full breakfast with made-to-order omelets, fresh fruit, breakfast meat as well as soup and rice. We upgrade to a king suite and Mike at the front desk was very helpful in making that happen. All of the front desk staff provided excellent customer service. Tai in the bar was very gregarious and an easy conversationalist. I will definitely stay at at Hyatt House again

Posted by on May 2, 2019

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Comment from Hotel Management

May 2, 2019 by Manager

Thank you for staying with us. We are delighted you gave Hyatt House a stay and we provided a great stay. Thank you for taking the time recognize our associates, Mike and Tai. They want to ensure our guests enjoy themselves.

3 out of 5
My check in was at 3pm when I arrived at 4pm our room was not ready and had to wait an additional 2 hours since our room wasn't ready! We were traveling with 3 small children who had been on the road several hours already so this was just a little frustrating especially for the price

Posted by on Apr 23, 2019

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Comment from Hotel Management

Apr 23, 2019 by General Manager

Thank you for staying with us and for sharing about your stay. I do apologize your room was not ready upon your arrival. I do hope we will have the opportunity to serve you again.

About the HYATT house San Diego/Sorrento Mesa

Location 10044 Pacific Mesa Blvd, San Diego, CA 92121

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly HYATT house San Diego/Sorrento Mesa also features a 24-hour fitness center, a garden, and concierge services. For a fee, parking is available. This 3-star San Diego hotel is smoke free.

  • 1 building
  • 193 guestrooms or units
  • 4 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Convenience store
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: San Diego Coaster Sorrento Valley Station (4.1 km / 2.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

HYATT house San Diego/Sorrento Mesa offers 193 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down comforters. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided weekly.

  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

H Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Swimming nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Noise-free rooms not guaranteed
  • Car recommended
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 12 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HYATT house Diego/Sorrento Mesa
  • HYATT house Diego/Sorrento Mesa Hotel
  • HYATT house Diego/Sorrento Mesa Hotel San
  • HYATT house San Diego/Sorrento
  • HYATT house San Diego/Sorrento Mesa
  • San Diego/Sorrento Mesa
  • HYATT house San Diego/Sorrento Mesa Hotel
  • Woodfin Suites Hotel, Sorrento Mesa Hotel San Diego
  • Woodfin San Diego
  • Woodfin Hotel Sorrento Mesa
  • HYATT house San Diego/Sorrento Mesa Hotel
  • HYATT house San Diego/Sorrento Mesa San Diego
  • HYATT house San Diego/Sorrento Mesa Hotel San Diego

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.