citizenM San Francisco Union Square

4.0 star property
4-star hotel near Moscone Convention Center

Choose dates to view prices

Photo gallery for citizenM San Francisco Union Square

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Daily buffet breakfast (USD 21.00 per person)
Gift shop
Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
72 Ellis Street, San Francisco, CA, 94102
  • Popular LocationUnion Square3 min walk
  • Popular LocationMoscone Convention Center11 min walk
  • Popular LocationOracle Park3 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)23 min drive

Room options

Room, 1 King Bed

9.5/10 Exceptional
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

San Francisco

Heart of San Francisco.Within a 10-minute walk of this Downtown San Francisco hotel, you'll find Union Square and San Francisco Museum of Modern Art. Oracle Park and San Francisco Bay are also within 2 miles (3 km).

What's nearby

  • Union Square - 3 min walk
  • Westin St Francis Hotel Glass Elevators - 4 min walk
  • Moscone Convention Center - 11 min walk
  • Oracle Park - 3 min drive
  • Pier 39 - 4 min drive

Getting around

  • Market St & 4th St Stop - 2 min walk
  • San Francisco Station - 19 min walk
  • San Francisco Intl. Airport (SFO) - 24 min drive

Restaurants

  • Cable55 - 3 min walk
  • The Food Emporium - 3 min walk
  • Kin Khao - 3 min walk
  • Burger King - 2 min walk
  • King Of Thai Noodle - 2 min walk

About this property

citizenM San Francisco Union Square

4-star hotel near Moscone Convention Center
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. A 24-hour business center and coworking spaces are available. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM San Francisco Union Square.

This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 9 levels
  • Built in 2021
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Dining venue
CitizenM San Francisco Union Square offers 195 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 21 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • iPad
  • iPod dock
  • LED TV with cable channels

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 39
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21.00 per person
  • Late check-out fee: USD 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses wind energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM San Francisco Union Square Hotel
citizenM San Francisco Union Square San Francisco
citizenM San Francisco Union Square Hotel San Francisco

Frequently asked questions

How close is citizenM San Francisco Union Square to the airport?

CitizenM San Francisco Union Square is 19.8 mi (33-min drive) away from the Oakland Intl. Airport (OAK) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM San Francisco Union Square?

As of May 23, 2024, prices found for a 1-night stay for 2 adults at citizenM San Francisco Union Square on Jun 16, 2024 start from $134.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM San Francisco Union Square have an airport shuttle?

Airport shuttle services are not available at citizenM San Francisco Union Square.

How close is citizenM San Francisco Union Square to the beach?

This hotel is 6 mi (28-min drive) from Ocean Beach and 10.7 mi (41-min drive) from Rodeo Beach. Don't forget your sunscreen!

Does citizenM San Francisco Union Square offer free breakfast?

Free breakfast isn’t provided at citizenM San Francisco Union Square, but buffet breakfast is offered for a fee of USD 21.00 per person.

Is there a casino at citizenM San Francisco Union Square?

No, there is no casino at this hotel, but San Pablo Lytton Casino (22-min drive) is nearby.

What time is check-in at citizenM San Francisco Union Square?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at citizenM San Francisco Union Square?

Free parking is not available at this hotel.

Does citizenM San Francisco Union Square have a pool?

CitizenM San Francisco Union Square does not have a pool.

Does citizenM San Francisco Union Square have a restaurant?

Yes, there is a restaurant on site.

Does citizenM San Francisco Union Square have a spa?

There are no spa services available at this hotel.

How close is citizenM San Francisco Union Square to downtown San Francisco?

CitizenM San Francisco Union Square is 1 mi away from San Francisco.

citizenM San Francisco Union Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 560 out of 719 reviews" "
Rating 8 - Good. 116 out of 719 reviews" "
Rating 6 - Okay. 26 out of 719 reviews" "
Rating 4 - Poor. 11 out of 719 reviews" "
Rating 2 - Terrible. 6 out of 719 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CitizenM offered us exactly what we needed—convenient and affordable with good energy.
Stayed 3 nights in Feb 2024

10/10 Excellent

Logan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife loved our stay at this clean and colourful, centrally located hotel! Staff are phenomenal. Lounge area is lovely. The room has everything you need and nothing you don't. The gym is small, but was functional and featured lux equipment. The only thing we didn't get to see was the patio (it is closed over the weekends) but we will definitely be back> Thanks again!
Stayed 2 nights in Feb 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Kelly Lee, Issaquah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel I can’t say how impressed I was
Stayed 2 nights in Feb 2024

8/10 Good

Heather Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Blown away! Definitely exceeding our expectations for the price. Few cleanliness things, like our bedding had a small stain but not a huge deal. Staff was very friendly and accommodating. Checking in and out was easy. The neighbourhood isn’t the best, it’s just on the outside of the tenderloin which isn’t the safest neighbourhood but it was easy to avoid during the day and we just didn’t walk around late at night. A little far of a walk from most tourist attractions but we still managed! Overall, highly recommend and look forward to staying at other CitizenM hotels!
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence
Our stay was outstanding. Self check-in and help was provided if needed. Good food and the wtaff was so helpful. The ambience of this place is amazing. Will definitely stay again
Stayed 3 nights in Feb 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at check in were fantastic. Jules and Nu were very helpful when I was checking in and providing info about the hotel. The bar is a nice addition to the hotel, and Jeffie was super at the bar providing info about the city.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nichele

Stayed 1 night in Feb 2024

10/10 Excellent

Alexander, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent new hotel, conveniently located. Very comfortable large bed.
Stayed 1 night in Feb 2024

10/10 Excellent

Chiana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the decor. The staff were some of the friendliest, most helpful people I’ve encountered!
Stayed 3 nights in Feb 2024