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"Great basic hotel in Chinatown, just up the hill from the Dragon Gate (so it's close to the BART and a cable car line, and plenty of stores and restau ... " More

By a verified traveler on Mon 03 Jun 2019

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Hotel Description

Hotel near Union Square in San Francisco

City center stay

Within a 15-minute walk of this Downtown San Francisco hotel, you'll find Union Square and San Francisco Museum of Modern Art. Pier 39 and Oracle Park are also within 2 miles (3 km).

Business services

This hotel features free WiFi in public areas, concierge services, and self parking. Business travelers can take advantage of the business center. There's a fireplace in the lobby and multilingual staff can provide around-the-clock assistance.

Free WiFi, satellite TV

The 72 guestrooms offer TVs with satellite channels, along with free WiFi and hair dryers. Other amenities include safes, desks, and free toiletries.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$88* Per night/room Nov 2 - Nov 3

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grant Plaza Hotel ratings based on 14 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Grant Plaza Hotel

Everyone (9) Family (2)
1 out of 5
No Air Conditioning in the hotel. I had no idea I needed to make sure a hotel had A/C before booking it. All they had was a window, with no screen on it, that partially opened to let in air, so of course all of the bugs could get in, including mosquitoes, and of course, all of the noise from the street right outside. There wasn't even a fan so the room was hot!!! Additionally, I could hear lots of noise from the hallway, and the rooms besides me, above and below my room, and the light poured in from the window and the large cracks under and around the door. I couldn't sleep because of all of the noise and being hot. (Yes, it's San Fran, but it was warmer than usual). Additionally, the entire hotel reeked of some strange smell. I'm not sure what it was, but it was like a combination of pot smoke and mold. It smelled terrible. For $137/night, I expected a place that I could sleep comfortably. I wasn't looking for an extravagant place; just a place I could sleep and get ready to go out. Unfortunately, besides the noise, sweating while sleeping, and a mattress that was so hard I constantly had to toss and turn (I'm a side sleeper), I barely slept. Additionally, the phone in the room didn't work so any issue I had, I needed to go down to the desk to tell them in person. The only nice thing I would say about this place is that the staff were friendly.

Posted by on Sep 4, 2019

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Comment from Hotel Management

Sep 30, 2019 by Ken Ho, GM

Thank you for your comment. San Francisco usually is very cool all year round and most of the older building and hotels do not have A/C. This includes all 2 or 3 stars old building hotels. Unfortunately you arrived at San Francisco with a few days of heat wave. We do have fans that we can send to your room if you would have requested. Sorry about your experience. We hope to see you again when there is not a hear wave here, and I will upgrade to our deluxe room on top floor which were built more recently.

3 out of 5

Posted by on Sep 1, 2019

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Comment from Hotel Management

Oct 2, 2019 by FD

Dear guest, Thanks for staying with us. We will try our best to make your stay enjoyable next time. Best Regards,

3 out of 5

Posted by on Aug 9, 2019

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Comment from Hotel Management

Aug 18, 2019 by FD

Thanks for staying with us. For the nicer room, we recommend you to reserve the room with two double beds or one queen bed on the top floor. We will try our best to make your stay enjoyable next time. Best Regards, Front Desk Team

5 out of 5
Great basic hotel in Chinatown, just up the hill from the Dragon Gate (so it's close to the BART and a cable car line, and plenty of stores and restaurants). Friendly, helpful staff and nice clean rooms with comfy beds and nicely updated bathrooms. It's an old building, so floors are a little creaky and you can hear other people talking sometimes, but it was perfect for our quick getaway trip. (Make sure to stop by Sam Wo's - delicious food, fun atmosphere, and open til 3am!)

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 17, 2019 by Ken H, GM

Thanks for staying with us. We work hard to make our guests happy and appreciate your review! Hope to see you again on your next trip

2 out of 5
The sheets were stained, the carpet had stains,no cable on the TV, and the no shuttle to the parking garage.

Posted by on May 12, 2019

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Comment from Hotel Management

May 15, 2019 by Ken Ho, GM

Thanks for staying with us and the review. We will work hard to fix the issue. Hope to see you again soon

4 out of 5
Pro: Staff is nice, room is very good for the price. Really nice part of the city. Cons: Very Solid Mattress

Posted by on Apr 12, 2019

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Comment from Hotel Management

Apr 15, 2019 by FD

Thanks for staying with us. We work hard to make our guests happy and appreciate your review! Also, we will work hard to fix the issue that you experienced. Hope to see you again on your next trip. Best Wishes, Front Desk Team

5 out of 5
Nice very basic place to stay. Lots of ambient noise, but what place in SF doesn’t? Staff are very friendly with great suggestions for activities and food in the area.

Posted by on Mar 27, 2019

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Comment from Hotel Management

Apr 22, 2019 by Ken Ho, GM

Thanks for staying with us. We work hard to make our guests happy and appreciate your review! Hope to see you again on your next trip.

2 out of 5
Well, i guess you get what you pay for. In this case a room down a rickety hall with a

Posted by on Mar 8, 2019

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4 out of 5
View. Staff. Good effort to make things right. Tried to make things clean.

Posted by on Feb 9, 2019

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2 out of 5
Not what I expected I ask for a 2 bed and I got a 1 bed no parking

Posted by on Nov 24, 2018

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Comment from Hotel Management

Jan 19, 2019 by Front Desk

Dear guest, Although glad that our hotel suited your needs in terms of affordability, and comfort, we were sorry to hear that other aspects of your stay were not to your liking. We apologize profusely that your stay with us was not to our usual standards and we will ensure your comments are noted and acted upon. We would love the opportunity to welcome you back, when you are next in town. We are confident your stay with us will be a more pleasant experience. In San Francisco, most of the other hotels charge about $4 to $5 a night for parking, and we have the best value available. Thank you. Best Regards, Front Desk

Property Features

Public spaces have free WiFi. There's an onsite business center. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Grant Plaza Hotel. Parking is available for a fee. This San Francisco hotel is smoke free.

  • 72 guestrooms or units
  • 6 levels
  • Business facilities
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: San Francisco Station (2.7 km / 1.7 mi)
  • Metro station: California St & Grant Ave Stop (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Grant Plaza Hotel offers 72 accommodations with safes and hair dryers. Premium satellite television is provided. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Rollaway/extra beds (surcharge) are also available.

  • Television
  • Satellite channels
  • Premium channels
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Heating

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are available for USD 15.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Grant Plaza Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and JCB International; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property does not offer onsite COVID-19 testing
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 32.95 per day (in/out privileges)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grant Hotel
  • Grant Hotel Plaza
  • Grant Plaza
  • Grant Plaza Hotel
  • Grant Plaza Hotel San Francisco
  • Grant Plaza San Francisco
  • Hotel Grant
  • Hotel Grant Plaza
  • Grant Plaza Hotel Hotel
  • Grant Plaza Hotel San Francisco
  • Grant Plaza Hotel Hotel San Francisco

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.