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5.0 out of 5

"I liked the elevator. It has an old system. Hostel is a good choice " More

By a verified traveler on Sat 24 Oct 2020

Hotel Description

Eco-friendly hostel near San Francisco Museum of Modern Art

In San Francisco

A stay at this Downtown San Francisco hostel places you steps from SHN Curran Theatre and within a 10-minute walk of Westfield San Francisco Centre. Also, Warfield Theater is within half a mile (1 km) and San Francisco Museum of Modern Art is within 2 miles (3 km).

Round-the-clock service

Free WiFi in public areas, luggage storage, and locker space are available at this hostel. Multilingual staff can provide around-the-clock assistance and laundry facilities are on offer.

Free WiFi

The 99 guestrooms offer free WiFi, portable fans, and desks.

Standard Shared Dormitory

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Quadruple Room

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Premium Shared Dormitory, Women only (4-Bed)

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 1 Max

Shared Dormitory, Mixed Dorm (8-Bed)

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 1 Max

Shared Dormitory, Mixed Dorm (6-Bed)

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 1 Max

Shared Dormitory, Mixed Dorm (4-Bed)

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 1 Max

HI San Francisco Downtown Hostel ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for HI San Francisco Downtown Hostel

Everyone (1)
5 out of 5
I liked the elevator. It has an old system. Hostel is a good choice

Posted by on Oct 24, 2020

Was this review helpful to you?
Comment from Hotel Management

Oct 26, 2020 by Angela

Thanks for taking the time to leave us a review, we appreciate it!

About the HI San Francisco Downtown Hostel

Location 312 Mason Street, San Francisco, CA 94102

Property Features

As a guest of HI San Francisco Downtown Hostel, you'll find tour/ticket assistance, a vending machine, and multilingual staff. WiFi is free in public spaces. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. The eco-friendly HI San Francisco Downtown Hostel also features coffee/tea in a common area, laundry facilities, and ATM/banking services. This San Francisco hostel is smoke free.

  • 99 guestrooms or units
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Lockers available

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: San Francisco Intl. Airport (SFO) (22.5 km / 14 mi)
  • Train station: San Francisco Station (1.9 km / 1.2 mi)
  • Metro station: Powell St & O'Farrell St Stop (0.2 km / 0.1 mi)
  • Property shuttles: Airport drop-off

Room Amenities

HI San Francisco Downtown Hostel offers 99 accommodations with portable fans and blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers. Housekeeping is provided daily.

  • Bathtub or shower
  • Housekeeping (daily)
  • Desk
  • Blackout drapes
  • Heating
  • Portable fan
  • Wheelchair accessible

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per person
  • Airport shuttle fee per child: USD 15 (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hi Francisco Hostel Francisco
  • HI San Francisco Downtown Hostel San Francisco
  • HI San Francisco Downtown Hostel Hostel/Backpacker accommodation

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.