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"The hotel itself is pretty good, nice rooms/bathrooms, Heather was especially nice, but that's where it ends for us. If you want to do ANYTHING other ... " More

By a verified traveler on Tue 20 Oct 2015

Hotel Description

4-star hotel near Westfield San Francisco Centre

City center retreat

At this Downtown San Francisco hotel, you'll be well placed to visit Westfield San Francisco Centre and Powell and Market Cable Car Turnaround, both steps away. Moscone Convention Center and San Francisco Museum of Modern Art are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and valet parking. WiFi in public areas is free.

Comfy beds, WiFi

Boasting comforts such as pillowtop beds and premium bedding, the 116 guestrooms offer thoughtful touches like espresso makers and bathrobes. Other amenities include WiFi, refrigerators, and LCD TVs with satellite channels.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$122* Per night/room Jan 3 - Jan 4

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Studio, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Zetta San Francisco ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Zetta San Francisco

Everyone (2)
4 out of 5
Location was good but the 1st room I had was very dark...they add a 29.00 a night amenity fee on top of an already expensive room...they did move me to a much nicer room after 3 nights...would bot stay there again

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 21, 2019 by Mark Beevor

Good morning, Thank you so much for staying with us and thank you for your review. I trust you had fun exploring San Francisco and I look forward to welcoming you back in the near future. Sincerely, Mark Beevor General Manager

3 out of 5

Better hotels nearby

Room not ready at check in. Next day room was not cleaned until 4:30.

Posted by , from san jose ca on Sep 6, 2016

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Comment from Hotel Management

Dec 5, 2016 by Sean Front Desk Manager

Regular, We hope to welcome you back on your next trip and exceed your expectations. Best,

4 out of 5

It was a great hotel but.....

Pros: Heather, the rooms..
Cons: Move the hotel..
The hotel itself is pretty good, nice rooms/bathrooms, Heather was especially nice, but that's where it ends for us. If you want to do ANYTHING other than shop, don't stay here. While the hotel itself is great, the area is just plain disturbing complete with every possible noise out the window from sirens to homeless people screaming in the night to daily dumpster unloading noises. No sleeping through the night here, period. There is absolutely no possibility that you will find any relaxation of any kind here. If you walk down the street, you will always be looking over your shoulder to see who's right behind you and what they're doing? Riddled with homeless people everywhere, perpetually asking you for money(and argumentative when you don't produce). After staying here, my image of SF has literally been shattered. I won't be going back for anything leisure ever again. Wow, what happened to San Francisco?

Posted by , from San Diego on Oct 20, 2015

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About the Hotel Zetta San Francisco

Location 55 5th St, San Francisco, CA 94103

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi. There are 3 meeting rooms available. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Zetta San Francisco. Parking is available for a fee. This 4-star San Francisco hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 8 levels
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (21.7 km / 13.5 mi)
  • Train station: San Francisco 4th and King Station (1.9 km / 1.2 mi)
  • Metro station: Powell St. Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Zetta San Francisco offers 116 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 46-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This San Francisco hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • In-room dining
  • HD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 1 PM.

S and R Lounge - This lobby lounge specializes in American cuisine and serves light fare only.

The Cavalier - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.77 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room coffee
  • Concierge/valet service
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 0 per night (rates may vary)
  • Valet parking fee: USD 67 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Zetta
  • Hotel Zetta San Francisco
  • San Francisco Hotel Zetta
  • San Francisco Zetta
  • San Francisco Zetta Hotel
  • Zetta Hotel
  • Zetta Hotel San Francisco
  • Zetta San Francisco
  • Hotel Milano San Francisco
  • Milano Hotel San Francisco
  • Zetta Francisco Francisco
  • Hotel Zetta San Francisco Hotel
  • Hotel Zetta San Francisco San Francisco
  • Hotel Zetta San Francisco Hotel San Francisco

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.