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"Everything was very nice except the carpet could stand a cleaning. " More

By a verified traveler on Sun 08 Jul 2018

Hotel Description

Hostel near Westfield San Francisco Centre in San Francisco

In San Francisco

At this Downtown San Francisco hostel, you'll be well placed to visit Warfield Theater and Golden Gate Theatre, both within a 5-minute walk. Westfield San Francisco Centre and Asian Art Museum of San Francisco are also within half a mile (1 km).

Free breakfast

Free WiFi in public areas and luggage storage are available at this hostel. Enjoy the free continental breakfast each morning. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, MP3 docks

The 72 shared guestrooms offer free WiFi and MP3 docks. Entertainment options include flat-screen TVs with cable channels, while refrigerators and microwaves provide the conveniences of home. Bathrooms are shared.

Remodeled Double Twin Shared Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$51* Per night/room Dec 15 - Dec 16

Minna Hotel ratings based on 8 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Minna Hotel

Everyone (6) Family (2)
1 out of 5
Dangerous neighborhood, homeless everywhere and crack addicts at every corner, no bathroom in the room

Posted by on Aug 27, 2019

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4 out of 5

Great for so little money.

Everything was very nice except the carpet could stand a cleaning.

Posted by on Jul 8, 2018

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3 out of 5
It was ok but it smelled bad. The halls smelled terrible.

Posted by on Mar 17, 2018

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1 out of 5

Nightmare Hotel - Do NOT Stay at the Minna Hotel!!

Pros: nothing
Cons: everything
Location: Do not stay at this hotel.
Although this hotel appears to be decent in the pictures, the room they put me in was like a very little broom closet, with a bed. It was filthy. There were active electrical wires hanging out of the wall. There was absolutely no space in the room to even walk around the bed. There was no space to open up my suitcase. There were a few hangers over the fridge, so that anything I hung up would hit the top of the fridge. The one window was best left with the filthy blinds covering it, as the "view" was just a dead space between buildings with exhaust ducts and garbage in it. The shared bathroom was filthy, the bathroom had a horrible smell of urine and excrement, and there was no toilet paper. The sidewalks and streets surrounding the Minna Hotel are full of homeless people hanging out, which was frightening. The only staff person present at the Minna Hotel does not have any authority to solve any problems and she has not be given any higher level hotel management contact person or hotel owner to contact to solve problems. The only contact phone number she has is the San Francisco police. This hotel is a major nightmare, stay away! Staying at the Minna Hotel will make your trip unhappy.

Posted by on Jun 28, 2017

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3 out of 5

Minna Hotel

Pros: The rooms were neat and clean. The staff was friendly and helpful. Breakfast was adequate.
Cons: Breakfast could include a protein.
Location: I would not walk around the neighborhood after dark. There are tons of things to do in San Fran.
Although the room was neat and clean, the bathroom and the shower were in separate rooms down the hall. The surrounding area/neighborhood was bad. Lots of homeless people and drugs.

Posted by , from Santiago, Chile on May 22, 2017

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4 out of 5


Perfect setting if you don't plan on staying in your room for long periods of time. There's homeless people out on the streets of downtown San Francisco. So you may have to deal with them some but hotel was fine. Oh and you also have to share a bathroom. Lol

Posted by , from dallas texas on Jan 17, 2017

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4 out of 5

Improved conditions

Pros: Location, price and the improvements. Much better customer service from the reception staff. Susan is great.
Location: Convenient location for SOMA shopping and transportation. It's kind of a hike from the Powell Street BART station if you have a lot of luggage.
My third stay at The Pontiac. They have made many improvements in the past year to the rooms. Upgraded the TV's and cable. Rooms now have a microwave and small fridge. The beds even have A/C power and USB access in the headboard for your devices. :-) They've also improved the security for entering the property. The neighborhood is the same, but I don't feel that it's dangerous, like others might. They're just street people. SOMA has become an extension of the Tenderloin, IMH. Unsavory, but relatively safe. The continental breakfast is a plus. This hotel is a great value for a short stay in San Francisco

Posted by on Sep 28, 2016

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Property Features

Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Minna Hotel also features tour/ticket assistance and an elevator. This San Francisco hostel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (22.3 km / 13.8 mi)
  • Train station: San Francisco 4th and King Station (2.3 km / 1.5 mi)
  • Metro station: Civic Center Station (0.7 km / 0.4 mi)
  • Parking:

Room Amenities

Minna Hotel offers 72 shared accommodations with MP3 docking stations. Guests can make use of the in-room refrigerators and microwaves. Guests have access to shared bathrooms. This San Francisco hostel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on a limited basis.

  • Accommodations are shared
  • Bathrooms are shared
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Housekeeping (limited)
  • Hair dryer available
  • Iron and ironing board available
  • Desk
  • Heating

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 9 AM.


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Roll-in shower
  • Braille or raised signage

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking.

An adult age 18 or older must assume all liability for the booking.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Noise-free guestrooms cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 2


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Hotel Pontiac
  • Pontiac Hotel
  • Pontiac Hotel San Francisco
  • Pontiac San Francisco
  • Minna Hotel San Francisco
  • Minna San Francisco
  • Minna Hotel San Francisco
  • Minna Hotel Hostel/Backpacker accommodation
  • Minna Hotel Hostel/Backpacker accommodation San Francisco
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.