"The room itself was as expected, small but updated. The hallway and stairs area was very creepy and dark and parking is inconvenient " More
In shopping district
Your stay at this Downtown San Francisco hotel places you within 2 miles (3 km) of Lombard Street and Oracle Park. Pier 39 and University of San Francisco are also within 3 miles (5 km).
Business services
This hotel features free WiFi in public areas, concierge services, and valet parking. Traveling on business? Take advantage of the business center, express check-out, and airport shuttle. A lobby fireplace, a library, and a computer station are also on offer.
Free WiFi, comfy beds
The 114 guestrooms have LCD TVs with cable channels and offer free WiFi and pillowtop beds. Other amenities include 24-hour room service, coffee/tea makers, and free weekday newspapers.
Oct 22, 2020 by Quintin G
Hi Nads90, Thank you for staying with us and telling us more about your stay. We are happy to hear that we delivered your expectations as far as our room boutique size and trendy updates. We can understand not having our valet parking open due to COVID-19 might add just a bit of inconvenience to your experience. We ensure that we provide up-to-date information on nearby self-parking garages to assist in locating parking during your visit. Thank you again, Nads90, for staying with us and providing your valuable feedback.
Due to COVID-19, this property’s food and beverage options may be limited.
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 1176 square feet (109 square meters) and includes conference space. A library, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Cartwright Hotel - Union Square BW Premier Collection. For a fee, parking is available. This 3.5-star San Francisco hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
The Cartwright Hotel - Union Square BW Premier Collection offers 114 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 40-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and refrigerators can be requested.
24-hour room service is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings. The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.