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"The room itself was as expected, small but updated. The hallway and stairs area was very creepy and dark and parking is inconvenient " More

By a verified traveler on Mon 19 Oct 2020

Hotel Description

3.5-star hotel near Lombard Street

In shopping district

Your stay at this Downtown San Francisco hotel places you within 2 miles (3 km) of Lombard Street and Oracle Park. Pier 39 and University of San Francisco are also within 3 miles (5 km).

Business services

This hotel features free WiFi in public areas, concierge services, and valet parking. Traveling on business? Take advantage of the business center, express check-out, and airport shuttle. A lobby fireplace, a library, and a computer station are also on offer.

Free WiFi, comfy beds

The 114 guestrooms have LCD TVs with cable channels and offer free WiFi and pillowtop beds. Other amenities include 24-hour room service, coffee/tea makers, and free weekday newspapers.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$118* Per night/room Jan 27 - Jan 28

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Twin Bed, Accessible, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Cartwright Hotel - Union Square BW Premier Collection ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Cartwright Hotel - Union Square BW Premier Collection

Everyone (2) Couples (1)
3 out of 5
The room itself was as expected, small but updated. The hallway and stairs area was very creepy and dark and parking is inconvenient

Posted by , from Houston, Texas on Oct 19, 2020

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Comment from Hotel Management

Oct 22, 2020 by Quintin G

Hi Nads90, Thank you for staying with us and telling us more about your stay. We are happy to hear that we delivered your expectations as far as our room boutique size and trendy updates. We can understand not having our valet parking open due to COVID-19 might add just a bit of inconvenience to your experience. We ensure that we provide up-to-date information on nearby self-parking garages to assist in locating parking during your visit. Thank you again, Nads90, for staying with us and providing your valuable feedback.

3 out of 5

Posted by on Apr 5, 2019

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3 out of 5
Very loud. Could hear everything going on in the rooms around us. Not very helpful with luggage. Room had been updated but bed was not very comfortable. Other parts of the hotel are still in the process of being updated/renovated.

Posted by on Jan 23, 2019

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About the The Cartwright Hotel - Union Square BW Premier Collection

Location 524 Sutter Street, San Francisco, CA 94102

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 1176 square feet (109 square meters) and includes conference space. A library, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Cartwright Hotel - Union Square BW Premier Collection. For a fee, parking is available. This 3.5-star San Francisco hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 8 levels
  • 1176 sq ft of conference space
  • 109 sq m of conference space
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: San Francisco Intl. Airport (SFO) (23.4 km / 14.5 mi)
  • Train station: San Francisco Station (2.4 km / 1.5 mi)
  • Metro station: Powell St & Sutter St Stop (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Cartwright Hotel - Union Square BW Premier Collection offers 114 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 40-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and refrigerators can be requested.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Refrigerator available
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 2 per room (weight limit: 75 lbs)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings. The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 52.00 per day (in/out privileges)
  • Refrigerator fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cartwright Hotel
  • Cartwright Hotel Union Square BW Premier Collection
  • Cartwright Union Square
  • Cartwright Union Square Hotel
  • Hotel Cartwright
  • Hotel Cartwright Union Square
  • Cartwright Hotel San Francisco
  • Larkspur Union Square
  • Cartwright Hotel BW Premier Collection
  • Cartwright Union Square BW Premier Collection
  • Cartwright BW Premier Collection
  • The Cartwright Hotel Union Square BW Premier Collection
  • Cartwright Hotel Union Square
  • The Cartwright Hotel - Union Square BW Premier Collection Hotel

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.