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Best Western Lanai Garden Inn & Suites

2.5-star property
1575 Tully Road, San Jose, CA 1-855-201-7819

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3.0 out of 5
See all 5 Travelocity Reviews

"Pool was dirty. Pool could have been cleaned and heated. " More

By a verified traveler on Sat 26 Oct 2019

Points Of Interest

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Hotel Description

Hotel near Santa Clara County Fairgrounds in San Jose

In San Jose

Your stay at this East San Jose hotel places you within 3 miles (5 km) of Santa Clara County Fairgrounds and Happy Hollow Park and Zoo. Raging Waters and Lake Cunningham Park are also within 3 miles (5 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free full breakfast and free WiFi. Business travelers can take advantage of the business center. Enjoy the outdoor pool and conveniences like a 24-hour front desk and free newspapers.

Free WiFi, cable TV

In addition to TVs with cable channels, the 52 guestrooms offer free WiFi and coffee/tea makers. Other amenities include free long-distance calls, free local calls, and hair dryers.

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Lanai Garden Inn & Suites ratings based on 5 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Lanai Garden Inn & Suites

Everyone (1) Family (2)
5 out of 5
Pool was dirty. Pool could have been cleaned and heated.

Posted by on Oct 26, 2019

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Comment from Hotel Management

Nov 8, 2019 by The Management Team

Thank you for the 5 Stars review. I apologize that the pool was a little dirty due to the windy weather. We have the pool service once a week.

5 out of 5

Posted by on Mar 25, 2019

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Comment from Hotel Management

Apr 19, 2019 by The Managemen Team

Thank for a perfect 5 stars review!

1 out of 5

dumpy and old

Pros: Free breakfast
Cons: Noisy
The swimming pool had paper and leaves floating in the water. The hallways are dingy. Lousy area. The photos do not resemble the hotel. At checkout they charged my credit account an additional $100.00. It took ford days to get my money back.

Posted by , from sacramento, ca on Jul 9, 2012

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3 out of 5

The staff was very friendly. Had a nice stay.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
This was not my first choice. And as I expected the surrounding area was not what I wanted. However the stay was nice

Posted by , from Long Island, New York, USA on Jun 13, 2012

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1 out of 5

no not ever again

What an utter dissapointment.halls dark and eventho rugs look new,dirty and not vacummed. Room so noisy I had to keep tv on all night. Right at the 101 on ramp-VROOOM all night long. Coffe pot never cleaned,grounds left.n a really ethnic area, had trouble finding anything written in english-this should be advised when booking.If I hadn't paid in advance I would have been out after night one!!

Posted by on May 24, 2006

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About the Best Western Lanai Garden Inn & Suites

Location 1575 Tully Road, San Jose, CA 95122

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Best Western Lanai Garden Inn & Suites. For a fee, parking is available. This San Jose hotel is smoke free.

  • 52 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Norman Y. Mineta San Jose Intl. Airport (SJC) (12.6 km / 7.8 mi)
  • Train station: Tamien Station (Caltrain) (6.7 km / 4.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Lanai Garden Inn & Suites offers 52 accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk

Food & Drink

Guests are served free full breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 2.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Inn Lanai Plus
  • Best Western Plus Lanai Garden
  • Best Western Plus Lanai Garden Inn
  • Best Western Plus Lanai Garden Inn San Jose
  • Best Western Plus Lanai Garden San Jose
  • Inn Best Western Lanai Plus
  • Inn Lanai Best Western Plus
  • Lanai Best Western Inn Plus
  • Lanai Inn Best Western Plus
  • Lanai Plus Best Western
  • Best Western Lanai Garden Inn San Jose
  • Best Western Lanai Garden Inn
  • Best Western Lanai Garden San Jose
  • Best Western Lanai Garden
  • Best Western Lanai Garden Hotel San Jose
  • Best Lanai & Suites San Jose
  • Best Western Lanai Garden Inn & Suites Hotel
  • Best Western Lanai Garden Inn & Suites San Jose
  • Best Western Lanai Garden Inn & Suites Hotel San Jose
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.