"This is a very nice hotel. It is a very clean. It has a nice pool and hot tub. It is a very short walk to the beach, too. You can easily drive into hi ... " More
Oceanside stay
Within a 15-minute walk of the hotel, you'll find St. Augustine Beach and Anastasia State Park. Also, St. Johns County Ocean Pier is within half a mile (1 km) and St. Augustine Alligator Farm Zoological Park is within 3 miles (5 km).
Business services
This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.
Free WiFi, comfy beds
The 60 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Other amenities include free WiFi, DVD players, and flat-screen TVs with cable channels.
Dec 21, 2020 by Stacey Leonard
Dear Tara, Thank you so much for your kind words and for taking the time to share your experience with us. I am pleased to see that we met your expectations and we look forward to seeing you again the next time you visit our beautiful city. Kind Regards, Stacey Leonard General Manager Castillo Real Resort
Jul 9, 2020 by Stacey Leonard
Dear Guest, Thank you for taking the time to provide us with valuable feedback regarding your recent stay. I am pleased to see that we met your expectations and we hope you keep us in mind for your future travel needs. Kind Regards, Stacey Leonard General Manager Castillo Real Resort
Jan 13, 2020 by Stacey Leonard
Dear Guest, Thank you for your kind words and 5-Star review! I am pleased to see that you were able to fully experience all that we have to offer here at our little "hidden gem" and we look forward to seeing you again in the future! Kind Regards, Stacey Leonard General Manager Castillo Real Resort
Nov 1, 2019 by Stacey Leonard
Dear Guest, Thank you for your kind words and 5-Star review. I am pleased to see that we met your expectations and we look forward to seeing you again in the future! Kind Regards, Stacey Leonard General Manager Castillo Real Resort
Oct 28, 2019 by Stacey Leonard
Dear Guest, Thank you for the 5-Star review and your kind words. I am pleased to see that our service as well as location met your expectations and we look forward to seeing you again in the future. Kind Regards, Stacey Leonard General Manager Castillo Real Resort
Jun 17, 2019 by Stacey Leonard
Dear Guest, Thank you for taking the time to provide us with valuable feedback regarding your recent stay with us. I am pleased to see that we met your expectations and we look forward to seeing you again in the future! Kind Regards, Stacey Leonard General Manager Castillo Real Resort
Apr 1, 2019 by Stacey Leonard
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Stacey Leonard General Manager Castillo Real Resort
The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):
Due to COVID-19, this property’s food and beverage options may be limited.
As a guest of Castillo Real, Ascend Hotel Collection, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. There's an onsite 24-hour business center. WiFi and wired Internet are free in public spaces. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Castillo Real, Ascend Hotel Collection. Free self parking is available. This 3-star St. Augustine hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Free self parking
Castillo Real, Ascend Hotel Collection offers 60 accommodations with DVD players and bathrobes. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.
For a fee, guests can enjoy cooked-to-order breakfast daily from 8 AM to 10:30 AM.
La Cocina - This restaurant serves breakfast, lunch, and dinner.
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.