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4.3 out of 5

"Great location! Beach so close. Nice pool area. Comfortable room and nice balcony. " More

By a verified traveler on Wed 26 Jul 2023

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Hotel Description

3-star Art Deco hotel near St. Augustine Beach

Oceanside stay

Your stay at this St. Augustine hotel places you within a 10-minute walk of St. Augustine Beach and St. Johns County Ocean Pier. Fiesta Falls Mini-Golf and Matanzas River are also within 2 miles (3 km).

Dining, sauna

This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Enjoy the gym and perks like free self parking.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$149* Per night/room Sep 24 - Sep 25

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Partial Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King Bed, Jacuzzi Tub, Balcony, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Castillo Real, Ascend Hotel Collection ratings based on 23 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Castillo Real, Ascend Hotel Collection

Everyone (15) Couples (4) Family (3)
5 out of 5
Great location! Beach so close. Nice pool area. Comfortable room and nice balcony.

Posted by on Jul 26, 2023

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Comment from Hotel Management

Jul 27, 2023 by MP

Thank you for staying with us and taking the time to leave us a feedback. We appreciate it.

1 out of 5
My reservation is for August 4th 2023. I have not arrived yet.

Posted by on Jul 24, 2023

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Comment from Hotel Management

Jul 24, 2023 by Castillo Real Resort

We look forward to you staying with us. If we can be of assistance in any way, please feel free to give us a call.

5 out of 5
Loved my stay at Castillo Real because everything was excellent from the front desk personnel to the beautiful decor,clean room and comfortable bed and pillows.

Posted by on Jun 20, 2023

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Comment from Hotel Management

Jun 20, 2023 by Castillo Real

Thank you for taking the time to leave feedback! We appreciate your visit with us.

5 out of 5

Posted by , from Aldie on May 14, 2023

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Comment from Hotel Management

May 15, 2023 by MP

Thank you for staying with us and taking the time to leave us a feedback. We apprciate it.

4 out of 5

Posted by on Jan 30, 2022

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1 out of 5
We were lied to about our rooms being ready, over and over , by the front desk. We didnt get into our rooms until 530pm and 600pm.

Posted by on Apr 1, 2021

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5 out of 5
This is a very nice hotel. It is a very clean. It has a nice pool and hot tub. It is a very short walk to the beach, too. You can easily drive into historic St. Augustine from here, too. This is the second time we have stayed here and we will be back.

Posted by on Mar 18, 2021

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Comment from Hotel Management

Apr 20, 2021 by Olivia Landon

We are so glad you continue to come back! Thank you for your feedback!

2 out of 5
I requested a room with a ocean view and got a room with a small window facing the roof of the next house . They said that breakfast was NOT included and their restaurant was closed. When leaving I couldn’t get a copy of my bill, so please send me that copy.

Posted by on Mar 17, 2021

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4 out of 5
The place was beautiful and clean. I feel thought the price breakfast should be included,however it was a great spread. The restaurant smelled great even thought we didn't eat there. The location is perfect ita 10-15 from everything in either direction. 10/10 would recommend and I will stay again.

Posted by , from Port Orange, FL on Dec 21, 2020

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Comment from Hotel Management

Dec 21, 2020 by Stacey Leonard

Dear Tara, Thank you so much for your kind words and for taking the time to share your experience with us. I am pleased to see that we met your expectations and we look forward to seeing you again the next time you visit our beautiful city. Kind Regards, Stacey Leonard General Manager Castillo Real Resort

5 out of 5
This hotel is wonderful! It is a short walking distance from the beach, has a pool with a waterfall feature, has very clean and comfortable rooms, has friendly people working here, and is quiet. It is, also, a short drive to historic St. Augustine. I would definitely recommend it!

Posted by on Jun 27, 2020

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Comment from Hotel Management

Jul 9, 2020 by Stacey Leonard

Dear Guest, Thank you for taking the time to provide us with valuable feedback regarding your recent stay. I am pleased to see that we met your expectations and we hope you keep us in mind for your future travel needs. Kind Regards, Stacey Leonard General Manager Castillo Real Resort

About the Castillo Real, Ascend Hotel Collection

Location 530 A1a Beach Blvd, St. Augustine, FL 32080

Property Features

There's a restaurant on site. WiFi and wired Internet are free in public spaces. As a guest of Castillo Real, Ascend Hotel Collection, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Castillo Real, Ascend Hotel Collection. Self parking is free. This Art Deco St. Augustine hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 4 levels
  • Built in 2005
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Castillo Real, Ascend Hotel Collection offers 60 accommodations with DVD players and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8 AM to 10:30 AM.

La Cocina - This restaurant serves breakfast, lunch, and dinner.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7–9 for adults, and USD 7–9 for children
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castillo Real Hotel
  • Castillo Real Hotel St. Augustine
  • Castillo Real St. Augustine
  • Castillo Real, Ascend Hotel Collection Hotel
  • Castillo Real an Ascend Hotel Collection Member
  • Castillo Real, Ascend Hotel Collection St. Augustine
  • Castillo Real, Ascend Hotel Collection Hotel St. Augustine

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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