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"Was glad to book at last minute. Staff and services were great. Would visit again as St. Augustine is a nice destination for learning about our US his ... " More

By a verified traveler on Mon 02 Apr 2018

Hotel Description

3-star hotel near Castillo de San Marcos

Near the airport

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Ripley's Believe It Or Not and within 2 miles (3 km) of Castillo de San Marcos. Cathedral Basilica of St. Augustine and St. George Street are also within 2 miles (3 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, comfy beds

The 84 individually decorated guestrooms offer free WiFi and comfy beds. TVs come with cable channels, and other amenities include DVD players and refrigerators.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$89* Per night/room Jan 20 - Jan 21

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Traditional Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Traditional Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Ponce St. Augustine Hotel ratings based on 21 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Ponce St. Augustine Hotel

Everyone (12) Couples (2) Family (7)
4 out of 5

Posted by on Jan 14, 2020

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Comment from Hotel Management

Jan 15, 2020 by Michael

Thank you for your review and for choosing the Ponce St. Augustine. We hope you return again soon. Regards, Michael

3 out of 5
If you like to walk, you could easily walk a mile to the downtown area Which we did daily. However, others might prefer to stay closer to St. George Street which is the walking street through town. The hotel is one of the oldest and has been kept up quite nicely. Rooms accessible from parking lot making it easy to access. Pool is in the center and was lovely to sit at. Restaurant delicious. Staff friend. Town welcome center was right next to hotel making it easy to get tickets to anything. Great coffee shop across the street. Overall, good experience.

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 3, 2020 by General Manager

Thank you for your feedback regarding your recent stay with us. We're glad you enjoyed our well-kept accommodations, convenient parking, and great amenities. It's also nice to know our location met your needs well. Please contact us should you have any suggestions for improvement. Having said that, our team was happy to extend kind hospitality to you. We value your thoughtful compliments and hope to see you again soon!

1 out of 5
This is a motel. It’s also located right by train tracks. The trains have come at least 5 times during the night. Worst sleep ever. Not entirely certain the sheets were changed. I will never come here again. The place was not as advertised.

Posted by on Dec 28, 2019

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Comment from Hotel Management

Dec 31, 2019 by General Manager

We are very sorry to hear about your experience. We want all of our valued guests to enjoy a comfortable and pleasant stay and we regret to know that we fell short of your expectations and ours. It was an honor to host you and we will discuss your review with our team right away. Wishing you safe and memorable travels and we hope to have a chance to improve your perception of our property in the future.

5 out of 5

Posted by on Oct 4, 2019

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Comment from Hotel Management

Oct 9, 2019 by Michael

Thank you Regards, Michael

4 out of 5

Posted by on Oct 3, 2019

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Comment from Hotel Management

Oct 9, 2019 by Michael

Thank you Regards, Michael

2 out of 5
Our room door could barely be opened or closed without slamming into it hard or yanking really hard which I was a safety concern; it was shared with the desk. They worked on it that day but it did. It get any better. We had a adjoining room, not by our request, and the neighbors came in like at midnight waking us up, screaming and hollering at each other, using profanity, even the child. We could hear this all very clearly through the wall/door. We heard his for 3 hours.

Posted by on Jul 13, 2019

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Comment from Hotel Management

Jul 16, 2019 by General Manager

Thank you for being our guest during your recent visit! We're so sorry to hear that you didn't have a pleasant experience during your stay here. We know there's always room for improvement, and we thank you for your feedback. We hope that you'll give us another chance the next time you're in the area, so we can make a better impression. Best wishes!

3 out of 5
I dodnt like that there is a train practically right outside the room in the back of the hotel makes ut very difficult to rest.

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jun 26, 2019 by General Manager

We hope that our convenient location worked well for your plans in town and that you enjoyed exploring historic St. Augustine. That being said, we apologize for any external noise that disturbed you during your stay. On behalf of our entire team, we wish you happy and safe travels going forward.

5 out of 5
I liked the whole hotel de servís ,the Pooh ,the food

Posted by on Jun 21, 2019

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Comment from Hotel Management

Jun 26, 2019 by General Manager

Thank you so much for your five-star review! It pleases us to see that we were able to meet your expectations in every possible way. We're happy to hear that you enjoyed our delicious food and relaxing pool. We're grateful that we had the opportunity to serve you and would be delighted to welcome you back soon here at The Ponce St. Augustine Hotel.

2 out of 5
Room was noisy (loud air conditioner, refrigerator), small, no carpet, old, cheap furnishings, but, worst, the window to the room looked out upon a hallway lit with bright fluorescent lights, and the window's blinds did not keep out all the light, which disturbed my sleep. On the positive side, the hotel is about a 15 minute walk to the old part of the city; across the boulevard there is a very nice coffee shop; next door there is an information bureau, with buses that tour the city.

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 18, 2019 by General Manager

Thank you for your recent feedback about your stay with us. We hope your travels were pleasant. Please accept our heartfelt apology for aspects of your accommodations that disturbed your rest. Our maintenance team will be sure to check your fridge and A/C unit, and we'll also discuss the lighting issue you mentioned. Despite that, it's nice to know that being close to our historic downtown area was convenient. We appreciate your input and hope for a chance to deliver a more satisfactory stay in the future.

4 out of 5
Rooms and amenities were basic for the price. Thought it would have been nicer.

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jun 11, 2019 by General Manager

Thank you for sharing your feedback. We are sorry to hear you were not all too pleased with your accommodations. In the future, we recommend booking one of our premium rooms as it sounds like they would be more in-line with your expectations. Nonetheless, we hope you took some positives away from your stay and we would love to have you again should you make a return to St. Augustine!

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A business center and a meeting room are available. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly The Ponce St. Augustine Hotel. Self parking is free. A complete renovation of The Ponce St. Augustine Hotel was completed in April 2019. Smoking is allowed in designated areas at this 3-star St. Augustine hotel.

  • 1 building
  • 84 guestrooms or units
  • 2 levels
  • Built in 1987
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Jacksonville, FL (JAX-Jacksonville Intl.) (81.3 km / 50.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

The Ponce St. Augustine Hotel offers 84 air-conditioned accommodations with DVD players and complimentary newspapers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Premium cable television is provided. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

De Leon Latin Cocina - This poolside restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Pets

  • Pets: USD 30 per pet, per night
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • No elevators
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 9.89 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach towels
  • Business center/computer access
  • Internet access
  • Newspaper
  • Self parking
  • Parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Historic District
  • Quality Historic District St. Augustine
  • Quality Inn Historic
  • Ponce St. Augustine Hotel
  • Quality Inn Historic District St. Augustine
  • Ponce St. Augustine
  • Magnuson Hotel Historic
  • Magnuson Historic St. Augustine
  • Magnuson Historic
  • The Ponce St Augustine
  • The Ponce St. Augustine Hotel Hotel
  • The Ponce St. Augustine Hotel St. Augustine
  • The Ponce St. Augustine Hotel Hotel St. Augustine

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.