Skip to main content
Beginning of main content
4.0 out of 5

"Fast check in, helpful staff, great dining We wil DEFINITELY stay again next time we visit St. Louis !!! " More

By a verified traveler on Mon 06 Nov 2023

Enter dates to see availability

Hotel Description

Hotel near Gateway Arch in St. Louis

Heart of St. Louis

Within a 10-minute walk of this Downtown St. Louis hotel, you'll find Gateway Arch and Busch Stadium. Enterprise Center and City Museum are also within 2 miles (3 km).

Dining options, 2 bars/lounges

This smoke-free hotel's 3 restaurants, 2 bars/lounges, and gym are some of the featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a rooftop terrace on site, and a 24-hour front desk and a coffee shop are also provided.

Room, 2 Double Beds, Accessible (SHOWER)

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$109* Per night/room Mar 31 - Apr 1

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Hyatt Regency St. Louis at The Arch ratings based on 83 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency St. Louis at The Arch

Everyone (41) Couples (16) Family (18)
1 out of 5

Posted by on Dec 9, 2023

Was this review helpful to you?
Comment from Hotel Management

Dec 30, 2023 by General Manager

Dear Alexis, Thank you for leaving your rating. We never want to disappoint any of our guests, so we apologize for your concerns during your stay. Thank you for choosing us, and we hope you will visit again soon.Warm regards,Chris Collins,General Manager

5 out of 5

Posted by , from DARIEN on Nov 19, 2023

Was this review helpful to you?
Comment from Hotel Management

Dec 10, 2023 by General Manager

Dear Cathy, We are delighted you enjoyed your stay at Hyatt Regency St. Louis at The Arch. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the city.Warm regards,Chris Collins,General Manager

5 out of 5

Posted by on Nov 6, 2023

Was this review helpful to you?
Comment from Hotel Management

Nov 29, 2023 by General Manager

Dear Benjamin, We are delighted with your rating! It's wonderful to know that you enjoyed your time at Hyatt Regency St. Louis at The Arch. We look forward to serving you again in the future.Warm regards, Chris CollinsGeneral Manager

5 out of 5
Fast check in, helpful staff, great dining We wil DEFINITELY stay again next time we visit St. Louis !!!

Posted by on Nov 6, 2023

Was this review helpful to you?
Comment from Hotel Management

Nov 7, 2023 by Jasmine Rogers/ Front Office Supervisor

Thank you for staying with Hyatt!

5 out of 5
Very good hotel and friendly staff but I did not like how we had to walk to the hotel from a different parking garage.

Posted by on Oct 8, 2023

Was this review helpful to you?
Comment from Hotel Management

Oct 9, 2023 by Chris Collins General Manager

Dear Olivia, It was a pleasure reading your review of Hyatt Regency St. Louis at The Arch. We have an exceptional team whose top priority is ensuring every guest is comfortable and has a fulfilling stay, so we look forward to sharing your compliments with them.We are grateful for the review and thank you for choosing us. We look forward to your return!Warm regards, Chris CollinsGeneral Manager

4 out of 5
There should be safety rails in the shower/tub.

Posted by on Sep 24, 2023

Was this review helpful to you?
Comment from Hotel Management

Sep 25, 2023 by Chris Collins General Manager

Dear Trudy, Thank you for the great review! We are glad you enjoyed your time with us. We also appreciate your comments and have taken note of them to share them with our team. It was a pleasure hosting you at Hyatt Regency St. Louis at The Arch, and we hope to see you again soon. Warm regards, Chris CollinsGeneral Manager

5 out of 5

Posted by , from CHICAGO on Aug 21, 2023

Was this review helpful to you?
Comment from Hotel Management

Sep 11, 2023 by Chris Collins General Manager

Dear Vannessa, Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hyatt Regency St. Louis at The Arch, and we look forward to welcoming you again soon.Warm regards, Chris CollinsGeneral Manager

5 out of 5
No ce ataff

Posted by , from Springfield on Aug 19, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 20, 2023 by General Manager

Dear Michael, It was a pleasure reading your review of Hyatt Regency St. Louis at The Arch. We have an exceptional team whose top priority is ensuring every guest is comfortable and has a fulfilling stay, so we look forward to sharing your compliments with them.We are grateful for the recommendation and thank you for choosing us. We look forward to your return!Warm regards,Chris Collins,General Manager

5 out of 5

Posted by on Aug 16, 2023

Was this review helpful to you?
Comment from Hotel Management

Sep 8, 2023 by Chris Collins General Manager

Dear Christine, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Hyatt Regency St. Louis at The Arch, and we look forward to welcoming you back soon.Warm regards, Chris CollinsGeneral Manager

5 out of 5
Great experience.

Posted by on Aug 14, 2023

Was this review helpful to you?
Comment from Hotel Management

Aug 15, 2023 by Chris Collins General Manager

Dear Richard, Thank you for the great review! It is always exciting to know that we exceeded our guest's expectations; we are glad you enjoyed so much about your time with us. It was a pleasure hosting you at Hyatt Regency St. Louis at The Arch, and we hope to see you again soon. Warm regards, Chris CollinsGeneral Manager

About the Hyatt Regency St. Louis at The Arch

Location 315 Chestnut St, St. Louis, MO 63102

Property Features

There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 83000 square feet (7711 square meters) and includes conference space. A health club, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt Regency St. Louis at The Arch. Limited parking is available for a fee and is offered on a first-come, first-served basis. This St. Louis hotel is smoke free.

  • 910 guestrooms or units
  • 18 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 83000 sq ft of conference space
  • 7711 sq m of conference space
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: St. Louis Gateway Station (2 km / 1.3 mi)
  • Metro station: 8th and Pine Station (0.6 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hyatt Regency St. Louis at The Arch offers 910 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 50-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This St. Louis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to noon.

RED Kitchen & Bar - This restaurant serves breakfast and brunch. Guests can enjoy drinks at the bar.

Ruth's Chris Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Brewhouse Sports Bar - This pub serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Starbucks® - Onsite café. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests who book a breakfast included rate plan receive breakfast for 2 adults per day. Additional guests are charged for breakfast.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

If the occupancy in a room at this property exceeds 4 adults and/or if noise levels are deemed excessive at any time, all guests, including the registered guest, will be required to vacate the premises without refund.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Cashless transactions are available
  • Smoke detector
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10–20 for adults, and USD 10–20 for children
  • Self parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 48 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Arch St. Louis
  • Hyatt Regency Arch
  • Hyatt Regency Arch Hotel
  • Hyatt Regency Arch Hotel St. Louis
  • Hyatt Regency St. Louis
  • Hyatt Regency St. Louis Arch
  • Hyatt St. Louis
  • Hyatt St. Louis Arch
  • St. Louis Hyatt
  • St. Louis Hyatt Arch
  • Hyatt Regency St. Louis Arch Hotel
  • Hyatt Regency St. Louis at The Arch Hotel
  • Hyatt Regency St. Louis at The Arch St. Louis
  • Hyatt Regency St. Louis at The Arch Hotel St. Louis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://travel.travelocity.com/St.-Louis-Hotels-Hyatt-Regency-St.-Louis-at-The-Arch.h14877-p2.Hotel-Reviews?rm1=a2&
There was an error importing /St.-Louis-Hotels-Hyatt-Regency-St.-Louis-at-The-Arch.h14877-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/St.-Louis-Hotels-Hyatt-Regency-St.-Louis-at-The-Arch.h14877-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.